• This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a lightning storm. CAUTION: The printer weighs 49 kg (108 lb) and requires at least two people to lift it safely. Basic model The following illustration shows a printer with its base features.
Configured model The following illustration shows a fully configured printer. Items denoted with an asterisk (*) are options. Exit 2* (used in conjunction with duplex unit and finisher) Duplex unit* Multipurpose feeder Tray 5* (2000-sheet high capacity feeder) Bridge unit assembly* (used in conjunction with finisher)
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A number of menus are available to make it easy for you to change printer settings. The diagram shows the menu index on the operator panel and the menus and items available under each menu. For more information about menus and menu items, see the Menus and Messages book on the publications CD.
Menu Press the Menu button to open the menu index. Note: The printer must be in the Ready state to access the menu index. A message indicating the menus are unavailable will appear if the printer is not ready. Stop Press the Stop button to stop the mechanical operation of the printer.
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Indicator light A two-toned LED is used on the operator panel, one color being green and the other being red. The lights indicate whether the printer power is on, the printer is busy, idle, processing a job, or requires operator intervention.
Installing drivers for local printing A local printer is a printer attached to the computer using a USB or parallel cable. The local printer is intended to be used by the computer to which it is attached. If attaching a local printer, install the printer driver on the computer before setting up the printer.
Close the drivers CD installer application. Connect the USB cable, and turn on the printer. The Plug and Play screen appears, and a printer object is created in the printers folder of the computer. Using Windows 95 and Windows 98 (first edition) Turn on the computer.
With serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer, or when a parallel interface is not available.
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Click Finish to complete the printer software installation. Setting parameters in the communications (COM) port After the printer driver is installed, the serial parameters must be set for the communications port assigned to the printer driver. The serial parameters in the communications port must match exactly to the serial parameters set in the printer.
Open Finder, click Applications, and click Utilities. Double-click Print Center or Printer Setup Utility. Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com. Do one of the following: •...
Local printing is supported on many UNIX and Linux platforms, such as Sun Solaris and Red Hat. The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at www.lexmark.com. The UNIX/Linux User’s Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments.
Go to Verifying the IP settings, and begin with step 2. If the network is not using DHCP, then manually assign an IP address to the printer. One of the easiest ways is to use the operator panel: Press on the operator panel.
Windows Server 2003 For basic printer functionality, install a system printer driver and use a system network printer port, such as an LPR or a Standard TCP/IP port. The system printer driver and port allow for a consistent user interface for use with all the printers on the network.
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Select Lexmark Enhanced TCP/IP Port, and enter the information to create the port. Enter a port name. This can be any name to associate with the printer, such as Color1-lab4. After the port is created, this name appears in the list of available ports.
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Connect the USB cable, and turn on the printer. The Plug and Play screen appears, and a printer object is created in the Printers folder of the computer. The printer is shared in step 2: “Share the printer on the network.”...
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If the printer name or URL is unknown, leave the text box blank, and click Next. Select the network printer from the Shared printers list. If the printer is not listed, enter the path of the printer in the text box.
To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file, and either create a desktop printer on the computer (Mac OS 9.x) or create a print queue in Print Center (Mac OS X).
On the Easy Install screen, click Install. All the necessary files are installed on the computer. Click Close when installation is complete. Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com.
Step 1: Install a custom PPD file. UNIX/Linux The printer supports many UNIX and Linux platforms, such as Sun Solaris and Red Hat. Visit the Lexmark Web site at www.lexmark.com for a complete list of supported UNIX and Linux platforms.
Installing options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord before continuing. You can customize the printer memory capacity and connectivity by adding optional cards. The instructions in this section help you install any of the following options: •...
Accessing the printer system board You must access the printer system board to install printer memory, flash memory, a hard disk, or an option card. CAUTION: Turn the printer off, and unplug the power cord before continuing. Loosen the screws on the access panel located on the back side of the printer.
Installing options Use the illustration to locate the connector for the option you want to install. Hard disk connector Flash memory or firmware card connectors Option card connector Printer memory card connector Accessing the printer system board...
Installing a printer memory card Complete the following instructions to install a printer memory card. Note: Memory cards designed for other Lexmark printers may not work with your printer. Remove the system board access panel. (See Accessing the printer system board.) Push open the latches on both ends of the memory card connector.
Installing a flash memory or firmware card Note: Flash memory and firmware cards designed for other Lexmark printers may not work with your printer. Remove the system board access panel. (See Accessing the printer system board.) Unpack the flash memory or firmware card.
Installing an option card Warning: Option cards are easily damaged by static electricity. Touch something metal such as the printer frame before you touch a memory card. Note: You need a small Phillips screwdriver to attach the option card to the system board.
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Align the connection points on the card with the connector on the system board, and push the card firmly into the system board connector. Insert the screws saved from the cover plate (or the extra screws shipped with the card). Tighten the screws to secure the card.
Note: You need a small Phillips screwdriver to attach the hard disk to the mounting plate. Remove the system board access panel. (See Accessing the printer system board.) Remove the mounting plate, hard disk, ribbon cable, and attachment screws from the package.
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Press the ribbon cable connector into the connector on the system board. Press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. Installing a hard disk...
Replacing the access panel After you have installed options on the printer system board, follow these steps to reattach the access panel. Align the tabs on the right side of the access panel with the slots on the printer. Slide the panel to the right and towards the printer.
• Avoiding jams For more details about the types of paper and specialty media your printer supports, see the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com. We recommend that you try a limited sample of any paper or specialty media you are considering using with the printer before purchasing large quantities.
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Print media sizes — indicates support Print media size Dimensions 297 x 420 mm (11.7 x 16.5 in.) 210 x 297 mm (8.27 x 11.7 in.) 148 x 210 mm (5.83 x 8.27 in.) JIS B4 257 x 364 mm (10.1 x 14.3 in.) JIS B5 182 x 257 mm (7.17 x 10.1 in.) Letter...
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Understanding paper and specialty media guidelines Media sizes supported in the finisher Bin 1 Bin 2 Size Standard Offset Staple Punch Standard Offset Staple Punch JIS B4 JIS B5 Letter Legal Executive Folio Statement Tabloid Universal 7 ¾ Envelope 10 Envelope DL Envelope C5 Envelope Other Envelope...
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C5 Envelope Other Envelope Feed orientation indicates how the printer will place the image on the page, not whether the physical page will be short- edge or long-edge oriented. Short-edge Printing must be enabled for the printer to recognize letter or A4 size print media loaded in the short-edge orientation.
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Understanding paper and specialty media guidelines Print media types Finisher Print media Paper Card stock Transparencies Paper labels Bond Envelope Letterhead Preprinted Colored paper Supported print media...
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Card stock— Index Bristol maximum (grain long) Cover Card stock— Index Bristol maximum (grain short) Cover Transparencies Laser printer Labels Paper Integrated forms Pressure- sensitive area (must enter the printer first) Paper base (grain long) Envelopes Sulfite, wood-...
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Card stock— Index Bristol maximum (grain long) Cover Card stock— Index Bristol maximum (grain short) Cover Transparencies Laser printer Integrated forms Pressure sensitive area Paper base (grain long) Labels — Paper upper limit Envelopes Sulfite, wood-free or up to 100%...
To ensure the best print quality and feed reliability, use 90 g/m designed for general business use may also provide acceptable print quality. We recommend Lexmark part number 12A5950 letter size glossy paper and Lexmark part number 12A5951 for A4 size glossy paper.
Condition paper while it is still in the original wrapper. To condition it, store it in the same environment as the printer for 24 to 48 hours before printing to let the paper stabilize in the new conditions. Extend the time several days if the storage or transportation environment is very different from the printer environment.
Flex paper back and forth. Do not fold or crease the paper. Straighten the edges on a level surface. Selecting preprinted forms and letterhead Use the following guidelines when selecting preprinted forms and letterhead paper for the printer: • Use grain long papers for best results for 60 to 90 g/m •...
The printer can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the transparency used. Always print samples on the transparencies being considered for use before buying large quantities. We recommend Lexmark part number 70X7240 letter size transparency and Lexmark part number 12A5010 for A4 size transparency.
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Labels The printer can print on many labels designed for use with laser printers, except for vinyl labels. These labels are supplied in letter size, A4 size, and legal size sheets. Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 230°C (446°F) and pressure of 25 pounds per square inch (psi).
When printing on card stock: • Set the Paper Type menu item in the Paper Menu to Card Stock from the operator panel, from the printer driver, or from MarkVision Professional. Set the Paper Weight to CardStock Weight, and select the CardStock Weight as Normal or Heavy for the value.
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The following hints can help you avoid jams: • Use only recommended print media. • Do not overload the print media sources. Make sure the stack height does not exceed the maximum height indicated by the stack line on the labels in the sources. •...
Loading standard or optional 500-sheet trays Your printer has two 500-sheet standard trays. You may have also purchased an optional 2x500-sheet drawer which has two additional 500-sheet trays. Print media is loaded into all the 500-sheet trays the same way.
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Squeeze the side guide tab, and slide the guide to outside of the tray. Squeeze the front guide tab and slide the guide to the correct position for the size media you are loading. Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface.
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Squeeze the side guide tab, and slide the guide until it lightly rests against the edge of the media. Insert the tray. Loading standard or optional 500-sheet trays...
To load print media: Note: Do not add or remove print media when the printer is printing from the multipurpose feeder or when the operator panel indicator light is blinking. Doing so may cause a jam.
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Pull the tray extension out. Note: Do not place objects on the multipurpose feeder. Also, avoid pressing down or applying excessive force on it. Slide the width guides to the outside of the feeder. Flex the sheets or envelopes back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface.
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Slide the width guides until they lightly rest against the edge of the media. Set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) to the correct value for the print media you loaded. Press on the operator panel.
Loading the 2000-sheet dual input trays The 2000-sheet dual input drawer includes two trays: an 850-sheet tray and an 1150-sheet tray. Although the trays are different in appearance, they both load the same way. Pull out the tray. Squeeze the front guide tab, and slide the guide to the correct position for the size media you are loading. Loading the 2000-sheet dual input trays...
Load print media in the tray with the print side up. Note: Make sure the print media is below the max fill line on the rear guide. Overloading may cause jams. Insert the tray into the printer. Loading the 2000-sheet high capacity feeder The high capacity feeder can hold 2000 sheets of Letter, A4, Executive, and JIS B5 paper (75 g/m Pull out the tray.
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If loading print media with a different width or length, adjust the width and length guides. Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. Load print media in the tray with the print side down.
• Tray 2: Short-edge Fed; Paper Size=Letter; Paper Type=Custom Type 1 By setting the printer menus like this, you can easily choose which orientation you want to use for a print job by selecting the appropriate tray. Changing the Custom Type Name You can use the printer Embedded Web Server or MarkVision to define a name other than "Custom Type [x]"...
The printer automatically links the trays; when one tray is empty, print media feeds from the next linked tray. For example, if you have the same size and type of print media loaded in tray 2 and tray 4, the printer selects print media from tray 2 until it becomes empty, and then the printer automatically feeds print media from the next linked tray—tray 4.
Linking output bins If you have multiple output bins, linking them lets you create a single output source so the printer can automatically switch output to the next available bin. For more information on the values available to configure your output bins, see the Menus and Messages Guide.
To support all the printer features, use the Lexmark custom printer drivers supplied with your printer. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are available from the Lexmark Web site. You can also use the system drivers built into your operating system.
Printing a document from a USB flash memory device is similar to printing a held job. For information regarding tested and approved USB flash memory devices, see our Lexmark Web site at http:// support.lexmark.com and click on KnowledgeBase to search for Direct USB printing.
The document will begin printing. If you leave the device in the printer after exiting the USB drive menu, you can still print PDFs on the device as held jobs. See Printing confidential and held jobs on page 65.
In the printer window, select the print job you want to cancel. Press Delete. Printing the menu settings page You can print a menu settings page to review the default printer settings and to verify printer options are installed correctly. Make sure the printer is on and Ready. Press on the operator panel.
Printing confidential and held jobs The term held job refers to any type of print job that can be initiated by the user at the printer. This includes a confidential job, a verify print job, a reserve print job, a repeat print job, a bookmark, a profile, or a file on a USB flash memory device.
Confidential Print or Print and Hold, and then follow the driver instructions. Enter a User Name and PIN. Send your job to the printer. Go to the printer when you are ready to retrieve your confidential print job, and follow the At the printer steps on page 66. Macintosh From a word processor, spreadsheet, browser, or other application, select File In the “Copies &...
Reserve Print If you send a Reserve Print job, the printer does not print the job immediately. It stores the job in memory so you can print the job later. The job is held in memory until you delete it from the Held Jobs menu. Reserve Print jobs may be deleted if the printer requires extra memory to process additional held jobs.
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In the pop-up menu, select Job Routing. In the radio group, select the type of held job you want, enter a user name, and then send your job to the printer. Go to the printer when you are ready to retrieve your confidential print job, and follow the At the printer steps on page 68.
Printing A5/Statement or JIS-B5/Executive sizes When Auto Size Sensing is set to On, the printer cannot distinguish between Statement and A5 or Executive and JIS-B5. Follow these directions to change the Size Sensing setting. Note: This is not necessary when printing from the multipurpose feeder.
The printer operator panel alerts you once a supply item or maintenance is required. You can also view the status of supplies in your printer on the operator panel unless the printer is printing or in a busy state. The header or gray area at the top of the display will indicate the printer is Ready and lets you know if any trays are low.
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you bought your printer.
When Staples Low or Staples Empty appears on the operator panel display, insert a new staple cartridge in the finisher. See the illustrations inside the stapler access door for more information. • If Staple Alarm is set to Single, the printer stops printing and the Load Staples message appears. Install a new staple cartridge, or press •...
To resolve the paper jam messages, you must clear the entire paper path and then press resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.
250 Paper Jam Check MP Feeder 28x Paper Jam Check Finisher Clearing printer jams Although there are several places a jam can occur, clearing the paper path is fairly easy depending on the jam message or messages displayed on the operator panel.
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Paper jams in these areas can occur on the incline surface of a tray or across more than one tray. To clear these areas: Open the tray. If necessary, remove the tray from the printer. Remove the media from the printer tray slot.
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Clearing the 2000-sheet high capacity feeder (Tray 5) If necessary, close the multipurpose feeder. Slide the high capacity feeder away from the printer. Raise the top door, and lift the jam access cover. Clearing printer jams...
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Remove the jammed paper. Close the jam access cover and top door. Clearing printer jams...
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Slide the feeder firmly against the printer. Press 200, 201, and 202 Paper Jam Check Door A Open Door A by pushing the release latch and lowering the door. CAUTION: The inside of the printer might be hot. Clearing printer jams...
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Make sure all paper fragments are removed. Close Door A. Press 203 Paper Jam Check <Areas A/E> Open Door A by pushing the release latch and lowering the door. CAUTION: The inside of the printer might be hot. Clearing printer jams...
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Open Door E by pushing the release latch and lowering the door. Pull the print media up. Close Door E. Close Door A. Press Clearing printer jams...
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230 Paper Jam Check Door <A, E, D> Open Door D by the duplex rear door. Remove the jammed media. Close Door D. Open Door A by pushing the release latch and lowering the door. CAUTION: The inside of the printer might be hot. Clearing printer jams...
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Open Door E by pushing the release latch and lowering the door. Pull the print media up. Close Door E. Close Door A. Press Clearing printer jams...
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231 Paper Jam Check <A, D> Open Door D by the duplex rear door. Remove the jammed media. Close Door D. Open Door A by pushing the release latch and lowering the door. CAUTION: The inside of the printer might be hot. Clearing printer jams...
Make sure all paper fragments are removed. Close Door A. Press Clearing Area B If the printer is configured with a 2000-sheet high capacity feeder, slide the feeder away from the printer. Clearing printer jams...
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Open Door B. Remove the jammed media. Close Door B. Clearing printer jams...
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Slide the feeder firmly against the printer. Press Clearing printer jams...
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Clearing Area C If the printer is configured with a 2000-sheet high capacity feeder, slide the feeder away from the printer. Open Door C. Clearing printer jams...
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Remove the jammed media. Close Door C. Slide the feeder firmly against the printer. Press Clearing printer jams...
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28x Paper Jam Check Finisher There are three areas associated with the finisher. Follow the appropriate instructions to clear a jam in the finisher. Clearing Area F Lift the bridge unit assembly door. Remove the jammed media. Close the door. Press Clearing printer jams...
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Clearing Area G Open the finisher door. Remove the jammed media, as indicated on the operator panel. Close the door. Press Clearing Area H Lift Door H. Remove the jammed media. Close the door. Press Clearing printer jams...
Clearing staple jams A Staples Empty or Misfed message indicates staples are jammed in the stapler. This requires removing the staple cartridge holder from the printer. Check that the machine stops operations, and open Door G (front door) of the finisher.
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Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet. Remove any loose staples from the staple guard. Look through the clear covering on the bottom of the cartridge holder to make sure no staples are jammed in the entry throat.
The serial number is also listed on the menu settings page. See Printing the menu settings page on page 64 for more information. For service in the U.S. or Canada, call 1-800-Lexmark (1-800-539-6275). See our Lexmark Web site at www.lexmark.com for the numbers for other countries/regions.
Verify that you have properly configured the printer for network printing. See the drivers CD or the Lexmark Web site for information. Make sure you are using a recommended interface cable. Make sure the connection is secure.
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If you are using a parallel interface, make sure you are using an IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port.
If an option does not operate correctly after it is installed or if it quits working: • Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug the printer, and check the connection between the option and printer.
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• The power cord is plugged into an outlet. • The outlet has power. Check to see if your printer is out of print media or has a jam. Remove the print media in the printer paper path, and check the stack to ensure the print media has been loaded properly.
Solution Use recommended paper and other specialty media. See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for detailed specifications. See Avoiding jams on page 47 for information that can help prevent jams from occurring.
Toner is on the transfer roll. To help prevent this, do not load print media that is smaller the printed page. than the page size of the job to be printed. Open and close the printer top front cover to run the printer setup cycle and clean the transfer roll. Toner fog or background •...
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• Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 dpi, or 2400 uneven edges. Image Q. • Enable Enhance Fine Lines. • If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. Solving print quality problems...
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Print is skewed, or inappropriately slanted. Transparency print quality is • Use only transparencies recommended by the printer manufacturer. poor. • Make sure the Paper Type setting in the Paper menu is set to Transparency. Solving print quality problems...
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In addition, the Enhance Fine Lines and Gray Correction options can be enabled to improve print quality. These settings are available on the driver and on the printer Embedded Web Server (EWS) interface. For more information about these options, see the driver help.
This saves this setting as the new user default and the printer returns to Ready. Disabling operator panel menus Since many people could be using the printer, an administrator may choose to lock the operator panel menus to keep others from changing menu settings from the operator panel.
Restoring factory default settings When you first enter the printer menus from the operator panel, you may notice an asterisk (*) to the left of a value in the menus. This asterisk indicates the factory default setting. These settings are the original printer settings. (Factory defaults may vary for different regions.)
106. Press Submitting Selection appears. Note: You can also adjust the Power Saver setting by issuing a Printer Job Language (PJL) command. For more information, see the Technical Reference available on our Lexmark Web site at www.lexmark.com. Disabling Power Saver Disabling Power Saver is a two step process.
Press and hold while turning the printer on. Release both buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu appears on the first line of the display. Press until Disk Encryption appears, and then press...
Web server network communications between the PC and the printer. To connect to the SSL port: Open your Web browser. In the address line, enter the IP address of the printer you want to configure using the format: https: //ip_address/.
IP Security protocol provides authentication and encryption of communications at the network layer allowing all application and network communications over the IP protocol to be secure. IPSec can be set up between the printer and up to five hosts, using both IPv4 and IPv6. To configure IPSec through the Embedded Web Server: Open your Web browser.
You can manage the credentials by using the Embedded Web Server of the printer. To use certificates as part of the credentials: Open your Web browser. In the address line, enter the IP address of the printer you want to configure using the format: http://ip_address/.
Printing Lockout Printing Lockout lets you lock or unlock a printer using an assigned PIN. When locked, every job the printer receives will buffer to the hard disk. A user can print jobs only by entering the correct PIN on the operator panel. You can assign a PIN through the Web page of the device.
These licenses do not provide you any rights to the Lexmark copyrighted software in this printer. Since the third-party licensed software the Lexmark modifications are based on is supplied explicitly without warranty, use of the Lexmark modified version is similarly provided without warranty.
Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
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This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: •...
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CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark.
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44 recommended types 42 unsatisfactory types 43 paper tray adjustment 50, 55 photoconductor ordering 71 entering at the printer 67 entering from the driver 65 for confidential jobs 65 Power Saver, adjusting 106 preprinted forms 44 print media...