Scan was not successful
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
USB
HECK THE
CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.
R
ESTART THE COMPUTER
A
DD NETWORK PRINTERS THROUGH THE
If you are scanning from a network printer, then add that printer using the Edit Device List dialog. For more
information, see the Edit Device List Help:
1
With the Scan Center application open, choose Browse Devices from the Device pop-up menu.
?
2
Click
from the Edit Device List dialog that appears.
M
"E
AKE SURE
NABLE NETWORK SCAN TO COMPUTER
C
(M
ENTER
ACINTOSH ONLY
Notes:
•
This is available only in Mac OS X version 10.6.
•
If you have several applications open, then make sure that the Scan Center is the active application. Otherwise,
the correct menu bar does not appear.
From the menu bar, navigate to:
Scan Center > Preferences > General tab
Scanning takes too long or freezes the computer
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED
U
SE A LOWER SCANNING RESOLUTION
.
E
D
DIT
EVICE
)
Troubleshooting
L
IST DIALOG
"
G
IS SELECTED IN THE
115
S
ENERAL TAB OF THE
CAN