Edgewater Networks EdgeMarc 250AE Hardware Installation Manual

Edgewater Networks EdgeMarc 250AE Hardware Installation Manual

Enterprise session border controller

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EdgeMarc 250AE
Enterprise Session Border
Controller
Hardware Installation Guide
U.S. Headquarters:
Edgewater Networks, Inc.
5225 Hellyer Ave. #100
San Jose, California 95138
Phone: 408.351.7200
Fax: 408.727.6430
edgewaternetworks.com

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Summary of Contents for Edgewater Networks EdgeMarc 250AE

  • Page 1 EdgeMarc 250AE Enterprise Session Border Controller Hardware Installation Guide U.S. Headquarters: Edgewater Networks, Inc. 5225 Hellyer Ave. #100 San Jose, California 95138 Phone: 408.351.7200 Fax: 408.727.6430 edgewaternetworks.com...
  • Page 2 No part of this document may be reproduced in any form by any means without prior written authorization of Edgewater Networks, Inc. Documentation is provided “as is” without warranty of any kind, either express or implied, including any kind of implied or express warranty of non-infringement of the implied warranties of merchantability or fitness for a particular purpose.
  • Page 3: Table Of Contents

    Product Overview EdgeMarc 250AE Front Panel ......3 EdgeMarc 250AE Back Panel ......6 Physical Installation Overview .
  • Page 4 EdgeMarc Hardware Warranty ......27 Software Export Controls ......28 © 2014 Edgewater Networks. All Rights Reserved.
  • Page 5: Preface

    EdgeMarc in your network for the first time. It also includes compliance and certification notices and the hardware warranty and software notice. Refer to the EdgeMarc User Guide in the Edgewater Networks Knowledgebase at www.edgewaternetworks.com/kb...
  • Page 6: Document Organization

    Contact and Support Information Headquarters 5225 Hellyer Ave., #100 San Jose, CA 95138 (408) 351-7200 Fax: 408.727.6430 General: info@edgewaternetworks.com Sales: sales@edgewaternetworks.com Edgewater Networks, Inc. - Technical Assistance Center Phone: 408.351.7200 ext. 2 support@edgewaternetworks.com © 2014 Edgewater Networks. All Rights Reserved.
  • Page 7: Product Overview

    Product Overview The EdgeMarc 250AE is used to connect users to SIP trunking, Hosted PBX and other cloud-based IP services. It is also used to connect branch/remote offices to datacenter communications systems. The EdgeMarc 250AE is an all-in-box solution that ensures survivability, provides quality of service, security services, and simplifies troubleshooting.
  • Page 8 EdgeMarc 250AE Hardware Installation Guide Table 1-1 EdgeMarc 250AE Front Panel LEDs LED Label Activity Signal Ethernet Solid Green A powered device is connected to the associated port. LAN (1-8) Flickering LAN activity is occurring with the device that is connected Green to the port.
  • Page 9 Product Overview Table 1-1 EdgeMarc 250AE Front Panel LEDs LED Label Activity Signal Ethernet Solid Green Powered device is connected to the associated port. Flickering LAN activity is occurring with the device that is connected Green to the port. Note: The flickering of the light will be synchronized with actual data traffic.
  • Page 10: Edgemarc 250Ae Back Panel

    EdgeMarc 250AE Hardware Installation Guide EdgeMarc 250AE Back Panel Figure 1-2 shows the back view of the EdgeMarc 250AE. Figure 1-2 EdgeMarc 250AE Back Panel Components Table 1-2 defines the EdgeMarc 250AE back panel components. Table 1-2 EdgeMarc 250AE Back Panel Components...
  • Page 11: Physical Installation

    Powering On the EdgeMarc  Overview The EdgeMarc 250AE appliance is designed for desktop, shelf, tray, or wall mount installation. Observe the following guidelines when installing the system: Always verify that the AC power cord is disconnected from a power ...
  • Page 12: Required Tools And Materials

    EdgeMarc unit. Note Note Note The EdgeMarc 250AE appliance has an internal power supply with a grounded power cord that must be connected to a properly grounded power outlet. Grounding the EdgeMarc To properly ground the EdgeMarc 250AE appliance, attach the proper grounding strap to the device AC power cord with an appropriate destination earth ground pathway.
  • Page 13: Installing The Edgemarc On A Desktop, Shelf, Or Tray

    EdgeMarc. Wall Mounting the EdgeMarc You can mount the EdgeMarc 250AE appliance on a wall using the two mounting holes on the bottom of the chassis. You will need two screws to mount the EdgeMarc chassis to the wall and optionally, two hollow wall anchors.
  • Page 14: Connecting The Power And Cables

    Caution Caution Do not mount the EdgeMarc vertically on the wall! Connecting the Power and Cables The EdgeMarc 250AE comes with an AC power cord for connecting the unit to an AC outlet. Warning Warning Always connect the AC power cord to an AC outlet suitable for the power supply that came with the unit to reduce the risk of damage.
  • Page 15: Configuring Basic Network Settings

    Launch a web browser on your computer and enter the following URL: http://192.168.1.1. Press Return. The EdgeMarc login screen is displayed. Enter your initial username in the field provided: root Enter your initial password in the field provided: default © 2014 Edgewater Networks. All Rights Reserved.
  • Page 16: Changing Your Password

    Erase button two times in quick succession on the rear panel of the EdgeMarc to reset the CLI and GUI password with no service interruption.   Press the Erase button only twice; pressing three times restores the system to factory defaults. © 2014 Edgewater Networks. All Rights Reserved.
  • Page 17: Changing The Administration Password

    In the New Password field, enter a new password between six and eight characters long and that contains at least one non-repeating number. Re-enter the new password in the Confirm Password field. Click Submit. © 2014 Edgewater Networks. All Rights Reserved.
  • Page 18: Changing The Read-Only Password

    In the New Password field, enter a new password between six and eight characters long and that contains at least one non-repeating number. Re-enter the new password in the Confirm Password field. Click Submit. © 2014 Edgewater Networks. All Rights Reserved.
  • Page 19: Password Restrictions

    For details about how to configure and deploy the EdgeMarc device in your network, refer to the EdgeMarc online help and the EdgeMarc User Guide available in the Edgewater Networks Knowledgebase at www.edgewaternetworks.com/kb. © 2014 Edgewater Networks. All Rights Reserved.
  • Page 20 EdgeMarc 250AE Hardware Installation Guide © 2014 Edgewater Networks. All Rights Reserved.
  • Page 21: A Safety, Compliance, And Certifications

    Operating Temperature: 5°C to 40°C ambient Relative Humidity: 20% to 80%, non-condensing Certifications RoHS Compliant, WEEE Compliant Safety UL/cUL, Canadian ICES-003 Emissions FCC Part 15 Class B, VCCI Class A, MIC, C-tick Immunity © 2014 Edgewater Networks. All Rights Reserved.
  • Page 22: Fcc Compliance Statements

    Consult the dealer or an experienced radio/TV technician for help.  Caution Caution Caution To comply with the limits for an FCC Class B computing device, always use the shielded signal cord supplied with this unit. © 2014 Edgewater Networks. All Rights Reserved.
  • Page 23: Class B Notice For Canada

    This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver in a domestic environment, it may cause radio Interference. Install and use the equipment according to the instruction manual. © 2014 Edgewater Networks. All Rights Reserved.
  • Page 24: Radio Frequency Interference Statement

    Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water © 2014 Edgewater Networks. All Rights Reserved.
  • Page 25: Canadian Certification Requirements For Bilingual Safety, Warning And Caution Markings

    Language.” The bilingual requirements include the safety, warning and caution markings as defined by the Standard or ORD. The UL Procedure contains the English language markings. It is the sole responsibility of the Applicant and Manufacturer to comply with the © 2014 Edgewater Networks. All Rights Reserved.
  • Page 26: Eea Regulatory Notices

    1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. Español Por medio de la presente Edgewater Networks declara que el EdgeMarc 250 cumple con los requisitos esenciales y cualesquiera otras disposiciones [Spanish]: aplicables o exigibles de la Directiva 1999/5/CE.
  • Page 27 överensstämmelse med de väsentliga egenskapskrav och övriga relevanta [Swedish]: bestämmelser som framgår av direktiv 1999/5/EG. Íslenska Hér með lýsir Edgewater Networks yfir því að EdgeMarc 250 er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC (Icelandic): Norsk Edgewater Networks erklærer herved at utstyret EdgeMarc 250 er i...
  • Page 28: Restriction Of Hazardous Substances Directive (Rohs)

    EdgeMarc 250AE Hardware Installation Guide Restriction of Hazardous Substances Directive (RoHS) Edgewater Networks products are RoHS compliant, which means we have eliminated or brought to within acceptable limits: Lead, Mercury, Cadmium, Hexavalent Chromium, Polybrominated Biphenyls, and Polybrominated Diphenylethers. For more information please contact:...
  • Page 29 To reduce the risk of fire, use only No. 26 AWG or larger (for example, 24 AWG) UL Listed or CSA Certified Telecommunication Line Cord. Disconnect all power supply cords before servicing. Disconnect TNV circuit connector before removing cover. © 2014 Edgewater Networks. All Rights Reserved.
  • Page 30 EdgeMarc 250AE Hardware Installation Guide © 2014 Edgewater Networks. All Rights Reserved.
  • Page 31: License And Warranty Information

    License and Warranty Information This section provides a link to the license information related to the operation of EdgeMarc™ hardware and software as well as the EdgeMarc hardware warranty and the Edgewater Networks software export control notice. Licensing Access Edgewater Networks Software Licensing Information at the following URL: www.edgewaternetworks.com/licenses...
  • Page 32: Software Export Controls

    US export transactions by any federal agency of the US government. In addition, you are responsible for complying with any local laws in your jurisdiction which may impact your right to import, export or use these products. © 2014 Edgewater Networks. All Rights Reserved.

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