Samsung F23HTEDBSR User Manual page 44

PROBLEM
Frost forms on
the walls of the
freezer.
The water
dispenser is not
functioning.
The auto close
system does not
work with the
freezer door.
Condensation or
water drops forms
on vertical mullion
and surroundings,
etc.
What Do I Need to
Use the E-Smart
and Smart Grid
functions?
Why isn't the
E-Smart function
working normally?
Why isn't the Delay
Defrost Capability
working normally?
DA68-02954B-02.indb 44 DA68-02954B-02.indb 44
SOLUTION
• Is the air vent blocked?
Remove any obstructions so air can circulate freely.
• Allow suffi cient space between the stored foods for effi cient air circulation.
• Is the freezer drawer closed properly?
If the freezer drawer is not completely closed or is blocked, humidity from outside may enter
and cause severe frost to form.
• Is the water line connected and the shut-off valve opened?
• Has the water supply line tubing been crushed or kinked?
• Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the fridge temperature is too low?
Try selecting a warmer setting on the Digital display.
• Is the Child Lock on?
• Check if the fi lter is properly installed.
If it is not properly installed, the water dispenser may not work.
• Is there an imbalance between the right and left parts of the door?
• Open and close the door smoothly 1~2 times.
After you do this, the auto close system usually works properly again.
• Try opening the door smoothly to avoid unbalancing the right and the left part of the door.
• Condensation or water drops may form if the humidity is too high while the refrigerator is
operating.
• If condensation or water drops appears on vertical mullion and surroundings, etc., turn the
Energy Saver mode off after removing the condensation.
(See the explanation of the Energy Saver button in "Using the Control Panel" on page 21.)
• To use the Smart Grid (Demand Response) and E-Smart function on your Refrigerator, you
need the following devices and apps:
- Devices: 1) Wireless Router, 2) Samsung E-Smart Refrigerator, 3) Smartphone (Recommended:
Galaxy S4, Galaxy Note3 or later models and Android OS Jelly Bean or later version)
- Applications: 1) "Samsung E-Smart App" from the Google Play Store or Samsung Apps.
You also need to:
• Connect the Refrigerator and the Smartphone to the same Wi-Fi network in your home.
• Install and run Samsung E-Smart App on your Smartphone (to use the Samsung E-Smart
function).
• In addition, to use the Smart Grid (Demand Response) function, you must Register for the
service with your electric company.
The company must have an EMS (Energy Management System) that supports SEP (Smart
Energy profi le).
• Confi rm that the router in your home and the Internet are working properly.
- Connect a Smartphone to the router (AP, Access Point), and then confi rm that you can browse
the Internet on the phone.
• Confi rm that refrigerator is connected to the AP.
- Check the E-Smart icon on the PANEL of refrigerator.
If the refrigerator is connected, the icon will be on.
• Confi rm that the refrigerator and Smart Phone are connected to the same router.
• Confi rm that the router in your home and the Internet are working properly.
- Connect a Smartphone to the router (AP, Access Point), and then confi rm that you can browse
the Internet on the phone.
• Confi rm that the area where you live is properly entered into the Smart phone App.
• Confi rm that the Smart Grid function works correctly.
(Check the PANEL. L3 andL4 should not be displayed on the PANEL.)
English - 44
2015. 1. 12. 2015. 1. 12. 3:10 3:10