Samsung French Door Refrigeration Troubleshooting Manual

Models Covered:
RFG297AA**/XAA
French Door Refrigeration
Self Diagnosis: Press both buttons (Energy
Saver– Lighting) simultaneously (No sound
when both buttons are pressed at the same
time) 'til the display quits blinking and
beeps, 8-12 seconds, then release and read
Fault Codes.
This will also cancel the Fault Mode created
by self-diagnosis at power up.
Forced Mode: Press both buttons (Energy
Saver– Fridge) simultaneously (No sound
when both buttons are pressed at the same
time) 'til it beeps and goes blank, 8-12 seconds
3600RPM
Press Freezer button one
time at the Test Mode to
Force Compressor High
Speed Run, measure fan
and Compressor volt-
ages at main PCB
Sealed System
1. Compressor → Sub-condenser → Hot Pipe → Back Clus-
ter Pipe → Dryer → R Capillary Tube → Refrigerator Evapo-
rator → Connected Capillary → Freezer Evaporator → Suc-
tion Pipe → Compressor
2. Compressor → Sub-condenser → Hot Pipe → Back Clus-
ter Pipe → Dryer →F Capillary Tube → Freezer Evaporator
→ Suction Pipe → Compressor
Fast Track Troubleshooting
Publication # tsRFG297AA Revision Date 08/24/2009
IMPORTANT SAFETY NOTICE – "For Technicians Only" This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
Wait 5 seconds between button pushes
2450RPM
Press Freezer button a
second time to Force
Mid Speed Run
Refrigerant Charge
R134a 5.64 oz.
2200RPM
Press Freezer button a
third time to Force Low
Speed Run

Sales Mode, No Compressor Operation

Press Energy Saver & Freezer temp buttons
simultaneously for 3 sec ( you will hear a "Ding
Dong") to remove or put into Sales Mode. When in
the Sales Mode the Display will show "OF" "OF"
Removing power will not cancel this mode.

Component Value Chart

Component Resistance Wattage Voltage
Freezer Defrost Heater
Fridge Defrost Heater
French Mullion Heater
Ice Duct Heater
Dispenser Heater
Water Tank Heater
Sensors 2.5kΩ-89kΩ
Fans
Press Freezer button a
forth time to Force De-
frost of Fridge & Freezer,
measure defrost voltage
at main PCB
60Ω 240 120vac
120Ω 120 120vac
1800Ω 8 120vac
3600Ω 4 120vac
7200Ω 2 120vac
72Ω 2 12vdc
N/A 1~4.5vdc
N/A N/A 7~12vdc
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