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Table of Contents
Related Manuals for King-Dome 9630
Summary of Contents for King-Dome 9630
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Page 1: Troubleshooting Guide
Troubleshooting Guide 9630 Series ® Satellite Solutions for Mobile Markets 11200 Hampshire Avenue South, Bloomington, MN 55438-2453 Phone: (800) 982-9920 Fax: (952) 922-8424 www.kingcontrols.com 1305-SEMI REV G: 9630/9630-LP TROUBLESHOOTING GUIDE... -
Page 3: Table Of Contents
Section 4 is for units with serial number 170000 and higher. All other sections pertain to all serial numbers unless noted. Note: For more detailed installation information, please refer to the 9630/9630-LP Installation and Operating Instruction Manual available on our website at www.kingcontrols.com. -
Page 4: Introduction
(or Case Number) and then clearly define the proper course of action to follow. If any work is to be performed or parts replaced, a Service Order Number will also be issued. Additionally, the King-Dome technician will create a call log to aid in properly documenting the warranty claim. IMPORTANT! For warranty reimbursement, you must call King Controls for a Service Order Number BEFORE performing any work: (800) 982-9920. -
Page 5: Warranty Information
WARRANTY INFORMATION SECTION 2 Every King-Dome Satellite System is covered by a TWO YEAR PARTS AND ONE YEAR LABOR limited warranty from the date of original purchase. (Upgrade kits are one year parts only.) This warranty does not cover installation and external wiring, or refurbished units. This warranty also does not apply where: •... -
Page 6: Serial #169999 And Lower
Reference Section. 4. Press UP arrow on King-Dome Controller to turn King-Dome on. Note: The King-Dome Controller will count down from 99 to 00 and then display OH. 5. Press UP or DOWN arrow on King-Dome Controller to display dish elevation and match to elevation on TV signal meter screen or elevation from the elevation maps in the Reference Section. -
Page 7: Keypad Functions
KEYPAD FUNCTIONS Serial Number 169999 and lower To use the Keypad with the 9630 & 9630-LP AutoScan, simply unplug the existing controller and plug in the Keypad. Page 5... -
Page 8: Wiring Diagram For Flowchart
WIRING DIAGRAMS FOR FLOWCHART Serial Number 169999 and lower Page 6... -
Page 9: Keypad Flowchart
KEYPAD FLOWCHART Serial Number 169999 and lower IMPORTANT! Before performing any warranty work, you must call King Controls for a Service Order Number. Note: Non-warrantable issues are indicated by, but not limited to, grey boxes in flowcharts. Page 7... - Page 10 Page 8...
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Page 12: Serial #170000 And Higher
Note: The Controller will flash a series of codes and then display its elevation. Wait for the Controller to steadily display the elevation before continuing (about 10 seconds). 5. Press UP or DOWN arrow on King-Dome Controller to match elevation on Controller to elevation on TV signal meter screen or elevation from the elevation maps in Reference Section. -
Page 13: Keypad Functions
KEYPAD FUNCTIONS Serial Number 170000 and higher To use the Keypad with the 9630 & 9630-LP AutoScan, simply unplug the existing controller and plug in the Keypad. Page 11... -
Page 14: Wiring Diagram For Flowchart
WIRING DIAGRAMS FOR FLOWCHART Serial Number 170000 and higher Page 12... -
Page 15: Keypad Flowchart
KEYPAD FLOWCHART Serial Number 170000 and higher IMPORTANT! Before performing any warranty work, you must call King Controls for a Service Order Number. Note: Non-warrantable issues are indicated by, but not limited to, grey boxes in flowcharts. Page 13... - Page 16 Page 14...
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Page 18: Reference
REFERENCE SECTION 5 TROUBLESHOOTING BLOCK TIMES All Serial Numbers Note: See www.kingcontrols.com for detailed instructions. 9630, 9630-LP AUTOSCAN Time in Minutes Level Can and Circuit Board Elevation Motor Assembly LNB with position marked Page 16... -
Page 19: Elevation Maps
ELEVATION MAP FOR DIRECTV 101 All Serial Numbers Page 17... - Page 20 ELEVATION MAP FOR DISH NETWORK 110 All Serial Numbers Page 18...
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Page 21: Elevation Maps
ELEVATION MAP FOR DISH NETWORK / DIRECTV 119 All Serial Numbers Page 19... -
Page 22: Return Shipping Instructions
RETURN SHIPPING All Serial Numbers IMPORTANT! When returning a unit, you must package it in the box from the replacement unit. Use all included internal packaging, and be sure to attach outer feet removed from new unit. If you are returning a unit and do not have a King Controls box, call King Controls for a return shipping box and kit (800 982-9920). - Page 23 Return Shipping Diagram IMPORTANT! DO NOT OVER TIGHTEN SHIPPING BOLTS. FINGER TIGHTEN ONLY. Note: Some units may have only one shipping bolt. Page 21...
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Page 24: Direct To Circuit Board Cable
DIRECT TO CIRCUIT BOARD CABLE All Serial Numbers IMPORTANT! Only the Direct to Circuit Board Cable will work for this procedure. A standard phone cord WILL NOT WORK. Call King Controls before performing this procedure. Note: Warranty does not cover external wiring. The Direct to Circuit Board Cable (supplied by King Controls) is used to verify that the data cable in the external wire harness is good. -
Page 25: 2-Part Removable Dome Feet
2 PART REMOVABLE DOME FEET Note: Newer King-Dome models feature a two part foot. This enables the dome unit to be easily removed from the roof of the vehicle without compromising the roof seal. IMPORTANT! Be sure to disconnect all cables from the back of dome unit before removing from roof. -
Page 26: Definition Of Terms
DEFINITION OF TERMS All Serial Numbers AZIMUTH: Circular rotation around the vehicle. Like a clock face: front of vehicle is 12:00, rear is 6:00. ELEVATION: Angle in degrees measured from the ground plane. Page 24... - Page 27 NOTES: Page 25...
- Page 28 NOTES: Page 26...
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Page 30: Warranty Consideration Form
King-Dome Serial Number * / Model Series Date of Original Purchase or Installation * Phone No. Make, Model and Year of Vehicle Name and Title of person working on King-Dome Customer I. D. Number Service Order Number * * REQUIRED... - Page 32 11200 Hampshire Avenue South, Bloomington, MN 55438-2453 Phone: (800) 982-9920 Fax: (952) 922-8424 www.kingcontrols.com...
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