Scanning takes too long or freezes the computer
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED
U
SE A LOWER SCANNING RESOLUTION
Cannot scan to a computer over a network
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK
M
AKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER
M
"E
AKE SURE
NABLE NETWORK SCAN TO COMPUTER
C
(M
ENTER
ACINTOSH ONLY
Notes:
•
This is available only in Mac OS X version 10.6.
•
If you have several applications open, then make sure that the Scan Center is the active application. Otherwise,
the correct menu bar does not appear.
From the menu bar, navigate to:
Scan Center > Preferences > General tab
Memory card troubleshooting
•
"Memory card troubleshooting checklist" on page 103
•
"Nothing happens when a memory card is inserted" on page 104
•
"Cannot print documents from a memory card or flash drive" on page 104
•
"Photos do not transfer from a memory card across a wireless network" on page 104
Memory card troubleshooting checklist
Before you troubleshoot, use the following checklist to solve most memory card problems:
•
Make sure that the memory card you are using can be used in the printer.
•
Make sure the memory card is not damaged.
•
Make sure memory card contains supported file types.
)
Troubleshooting
"
G
IS SELECTED IN THE
103
S
ENERAL TAB OF THE
CAN