Setup Troubleshooting - Lexmark 5200 Series Quick Start Manual

Press to print
11
an alignment page.
If you are using
your All-In-One
without a
computer, you
are finished.
If you are using
your All-In-One
with a
computer,
continue to
You may discard the
step 12.
alignment page after it
prints.
Insert the CD. Follow the
15
instructions on your computer
screen.
Have a question?
• Refer to your User's Guide.
• Visit our Web site: http://support.lexmark.com/.
• Call us at 1-800-332-4120.
Monday-Friday (9:00 AM - 9:00 PM EST)
Saturday (Noon-6:00 PM EST)
Note: Phone number and support times may change without notice.
Record the following information (located on your store receipt and the
back of your printer) and have it ready when you contact us so that we may
serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
P/N 21D0070 E.C. 21D005
© 2004 Lexmark International, Inc. All rights reserved.
Make sure your
12
computer is on.
If you inserted the CD and the install screen did not appear (Windows):
1 Click Cancel on any New Hardware screens.
2 Eject and reinsert the All-In-One software CD.
If the All-In-One software install screen does not appear:
a From your desktop, double-click My Computer (In Windows XP, click
Start My Computer).
à
b Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.
c When the All-In-One software installation screen appears, click Install.
d Follow the instructions on the screen.
If you inserted the CD and the install screen did not appear (Mac):
1 From your desktop, double-click the Lexmark 5200 Series Installer icon.
2 Double-click Install and follow the instructions on the screen.
Need more ink?
The following cartridges work with your printer.
• 31
Connect the USB cable.
14
13
Windows 2000/XP
• 32 • 33
• 34 • 35
Important!
Click Cancel on all New Hardware screens.
Windows 98/Me
Note: New Hardware screens appear only for Windows users. For
Macintosh, continue to step 15.

Setup Troubleshooting

Symptom: Diagnosis:
The Power light is Is the power cord pushed all
not lit the way into the All-In-One?
Is the All-In-One connected to
a working electrical outlet?
Software will not Is your operating system
install compatible with the All-In-
One?
Alignment page or Is the All-In-One on?
test page will not
print
Do you see an error
message?
Is your All-In-One connected
to your computer through
another device, such as a
USB hub or switch box?
Did you remove the sticker
and tape from the bottom of
each print cartridge?
Are the print cartridges
installed properly?
Is the paper loaded correctly?
The control panel Did you select a language?
displays text in the
wrong language
Solution:
Disconnect the power cord from
the wall outlet, and then from
the All-In-One. Reconnect the
power cord by pushing it all the
way into the connector on the
All-In-One, and then into the
wall outlet.
Connect the All-In-One to an
electrical outlet that other
electrical devices have been
using.
The All-In-One supports these
operating systems:
• Windows 98
• Windows Me
• Windows 2000
• Windows XP
• Mac OS X version 10.1.5
• Mac OS X version 10.2.3 and
later
Press the Power button. If the
Power light does not come on,
see the "The Power light is not
lit" symptom at the beginning of
this table.
See "Error messages
troubleshooting" in your User's
Guide.
Disconnect the USB cable from
any other devices and directly
connect it between the All-In-
One and your computer. For
help, see step 13.
Remove the print cartridges,
check for the sticker and tape
and then reinsert them. For
help, see step 8 and step 9.
See step 6.
1 Press the Power button to
turn on the All-In-One.
2 Press and hold both the
Power and Cancel buttons
for 10 seconds. Language
text appears on the display.
3 Press the + button repeatedly
until the language you want
appears on the display.
4 Press the Arrow button to
select that language.