Other Information; Troubleshooting - ExSilent Ytango Lite Quick Start Manual

Use of the various listening programs
The device has four different listening programs. You
for situations with 'a lot
can use programs 1 and 2
of background noise´, such as in restaurants and bars.
Program 2 offers slightly more amplification than
program 1 .
You can use programs and for situations with 'little
3 4
background noise', such as watching TV and in meetings.
Program 4 offers slightly more amplification than
program 3 .
When you switch programs (see step 6 switching
programs with the AirTAP™ functionality), the amount
of beeps indicates which program is active. After program
4 you restart with program 1 as shown in the adjacent
diagram.
Cleaning the Ytango Lite
The build up of earwax differs per person. When being removed from the MaRiC in-the-ear
you notice that the sound opening is clogged, module.
you can clean the soft dome or replace it. Check • Clean the soft dome every day with a dry,
the module(s) and soft dome(s) daily to see if they clean tissue and at least once a week with a
are blocked or damaged. This will ensure both an toothbrush. Use a clean, dry, soft toothbrush and
optimal performance of the device. If you notice the brush over the top of the soft dome until the
soft dome is damaged, it is important you replace it earwax has disappeared.
immediately! For optimum device performance and • Rolling the soft dome between the thumb and
minimal risk of infection, we advise you to replace the index finger can make it easier to remove
the soft dome at least once a month. Soft domes are larger parts of earwax from the soft dome.
available in our webshop on www.exsilent.com/us • In case of severe dirt, clean with special (wet)
or at one of the audiologists of our partner network. cleaning wipes for hearing solutions. Always
make sure the soft dome is completely dry when
The receiver as well as the microphone is placed in it is replaced on the MaRiC module.
the MaRiC in-the-ear module. The MaRiC in-the-ear • Never clean the soft dome with water, since the
module is inserted deep into the ear canal. As with module cannot come in contact with water.
any hearing solution that is positioned deep within • If the dirt on the soft dome cannot be removed,
the ear canal, the MaRiC in-the-ear module may replace the soft dome. It is recommended to
get some earwax on it. We recommend removing replace the soft dome at least every 30 days.
the wax directly before it transfers to the speaker
opening of the MaRiC in-the-ear module. For further information or instructional videos we
refer to our website: www.ExSilent.com/us/use.
Cleaning the MaRiC in-the-ear module:
First remove the soft dome to clean the MaRiC Attention! Never use water, cleaning products,
in-the-ear module. Use a clean, dry, soft toothbrush abrasives or solvents! This can cause damage to the
or a brush for hearing solutions and brush the outer soft dome and/or the-in-the-ear module.
end of the MaRiC in-the-ear module gently until the
earwax has disappeared. Storage at night:
Open the battery compartment a little to switch
Cleaning the Ytango Lite behind-the-ear module:
the device off. Store the device in a dry,safe
• Clean it daily with a soft, clean, dry tissue. location outside the carrying box. This allows the
moisture in the device to evaporate.
In case of severe dirt, clean with special (wet) cleaning
wipes for hearing solutions. Never clean the behind- Short-term storage:
the-ear module with water! You may use the carrying box when you want
to remove the device from the ear temporarily.
• It is recommended to dry the module in a Important: do not keep the Ytango Lite in your
drying beaker using a drying capsule for hearing pocket, wallet or bag unprotected, as this might
solutions due to the module becoming a bit moist damage the device.
due to daily wear,
Long-term storage:
Cleaning the soft dome: When you're not planning on using your device
• Soft domes always need to be replaced from for a prolonged period of time, clean the module
the MaRiC in-the-ear module and to be cleaned and the soft domes before storing them inside the
separately. The MaRiC in-the-ear module can be carrying box. Always remove the battery from the
damaged if the soft domes are cleaned without device in this situation.
For further information or
instructional videos we refer to our
website: www.ExSilent.com/us/use.

Other information

The warranty on the device is one year. The soft
dome is an essential part of the Ytango Lite.
Therefore, never use the product without the soft
dome. Never use damaged or soiled soft domes.
This can negatively affect the sound quality or
4 x 4
result in an uncomfortable fit in the ear. Replace
the soft dome of your device regularly (at least
every 30 days), even if they are not visibly damaged
3 x 3
or soiled.
Warnings
2 x 2
Do not use the Ytango Lite in the following
situations:
1 x 1
• A medical history of the ear.
• Exostoses (bulging bone growth) in the ear canal.
• Heavy ear wax secretion.
The device should not be:
• Dropped.
• Exposed to moisture or water.
• Immersed in water.
• Used while swimming, taking shower, bathing or
in the sauna.
• Cleaned wet.
• Exposed to extreme high temperatures, such as
when using a hair dryer.
• Worn in mines or other explosive environments.
• Exposed to X-ray radiation or strong magnetic
fields, such as during medical investigation.
• Worn in the places where hairspray (hairdresser)
or solvents (such as dye) are used.

Troubleshooting

The MaRiC in-the-ear module does not feel comfortable in the ear
Possible cause Possible solution
The MaRiC in-the-ear module Pull the MaRiC in-the-ear module out of the ear gradually by the
is not properly placed or deep cable and reinsert it according to the insertion instructions.
enough in the ear canal.
It is possible that the soft dome Try a smaller sized soft dome and judge after ten minutes if this
you are using is too big. one is more comfortable.
The device produces a continuous whistling sound
The MaRiC in-the-ear module is Pull The MaRiC in-the-ear module out of the ear gradually by the
not properly positioned in the ear cable and reinsert it. It is important that the MaRiC in-the-ear
canal. module is inserted deep into the ear canal. You can place the
device deeply into the ear without damaging the eardrum.
It is possible that the soft dome Try a bigger sized soft dome to see if the whistling noise
you are using is too small. disappears.
It is possible that the size of MaRiC It's important that the MaRiC in-the-ear module is placed straight
cable is too small. in the ear canal and is not "pulled" up by using a too small size of
cable. A bigger sized MaRiC cable might be the solution.
It is possible that the whistling If you are using an open soft dome, try a closed soft dome. This
sound is caused by the use of an may cause the whistling noise to disappear.
open soft dome.
The MaRiC in-the-ear module and/ Clean the MaRiC in-the-ear module and/or softdome(s) as
or the softdome(s) is/are clogged instructed.
with earwax.
Possibly, your ear canals are We advise to go to your GP to check if there is earwax in your ear
(partly) clogged with earwax. canals. If this is the case, the GP can syringe your ears.
The device can produce Switch the device to program
whistling noises while you are ear at the front, but keep the phone a little further away (about
making a telephone call. 45°) from your ear at the back (see image with step
telephone).
The device produces (short) beeps
The battery might be dead.
Products such as make-up, crème, body oil, gel,
and hairspray may clog the microphone opening.
The program switches without
Dead batteries and old devices should be disposed
you tapping your ear twice with
as chemical waste.
your hand.
The device can produce beeps
Keep the Ytango Lite away from small children and
while you are making a telephone
pets. In case of swallowing one of the components,
call.
there is a choking hazard to small children. In
case a battery is swallowed, go to the hospital
immediately or consult a doctor.
The unit does not produce sound
If a battery leaks and its contents come into
The device will not turn on.
contact with the skin, wash the exposed skin for
at least 15 minutes with soap and large quantities
The MaRiC in-the-ear module and/
of lukewarm water. To prevent leakage you are
or the soft dome(s) is (are) clogged
advised to remove the battery from the device if it
with earwax.
is not used for longer periods of time.
The battery might be empty.
Important:
The sound of the device is (too) weak
Personal Sound Amplifiers are not intended to be
used for hearing loss. If you have signs of hearing
The sound level is too low.
loss, you should see a qualified physician or
audiologist to determine the option that best suits
your specific needs.
The MaRiC in-the-ear module is
not properly positioned in the ear
canal.
The MaRiC in-the-ear module and/
or the soft dome(s) is (are) clogged
with earwax.
It is possible that your ear canals
are (partly) clogged with earwax.
It is possible that the sound
amplification of this device is
insufficient for your hearing loss.
The cable came undone from the MaRiC in-the-ear module
The cable disconnects from
the device by example: while
removing the device from the ear.
3 . Hold the phone against your
Using the
6
Insert a new battery.
When programs switch more often without you tapping your ear
twice in a row, the device probably has a defect. Please contact
your selling point, or our service desk via service@exsilent.com
Switch the device to program . Hold the phone against your
3
ear at the front, but keep the phone a little further away (about
45°) from your ear at the back (see image with step Using the
6
telephone).
Check to see if the battery is inserted correctly and the battery
door is closed.
Clean the MaRiC in-the-ear module and/or the soft dome(s) as
instructed.
Insert a new battery.
Try a higher sound level. Choose program in situations with
4
'little background noise' and choose program 2 in situations with
'a lot of background noise' .
Pull the MaRiC in-the-ear module gradually out of the ear by the
cable and reinsert it.
Clean the MaRiC in-the-ear module and/or the soft domes(s) as
instructed.
We advise to go to your GP to check if there is earwax in your ear
canals. If this is the case, the GP can syringe your ears.
Consult an audiologist to determine your hearing loss with a
hearing test.
Reconnect the cable to the connector of the device. The easiest
way to do this is with a wobbling movement. Push the connector
properly into the device.
Quick start guide