Authorized Service; Troubleshooting - Bunn My Cafe Single Cup Use & Care Manual

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Table Of Contents

Table of Contents

problem

Water leaks

out around the

Sprayhead

Drawer is

difficult to insert

and remove

Water leaks

out around a

Drawer

Off taste is

detected

Brewer is louder

than normal

or the pump

continues to run

after the brew

note

Do not disassemble. There are no user serviceable parts inside the brewer.

Call 1-800-352-2866 or visit www.BunnAtHome.com for service options.

To receive full assistance, have the Model and Date Code

(located on the metal prongs of your power cord or on a sticker on the

TROUBLESHOOTING

suggestions

• The Sprayhead may be clogged, loose or the Seal may be damaged. Please

refer to Cleaning the Sprayhead, Reassembling the Sprayhead/Seal and

Inspecting the Sprayhead Seal on pages 10 and 11.

• At the end of a brew cycle some pressure may remain trapped in the

Drawer. Wait 10 minutes for the pressure to drop and try carefully remov-

ing the Drawer again.

• Inspect the Seal near the Sprayhead on the brewer for damage, ensure that

the bottom lip of the Sprayhead Seal is visible and is not obstructed by the

Sprayhead, and check that the Sprayhead is finger tight. See Reassembling the

Sprayhead/ Seal on page 11.

• Inspect the Seal near the Sprayhead on the brewer for damage and ensure

that the bottom lip of the Sprayhead Seal is visible and is not obstructed by

the Sprayhead. Ensure Sprayhead is finger tight. See Reassembling the Spray-

head/Seal on page 11.

Cup Drawer

• Inspect the top and bottom Piercing Nozzles and Seals on Cup Drawer to

ensure they are in place and not damaged.

Ground Coffee Drawer

• Make sure you have not overfilled the Ground Coffee Drawer

(Maximum 20 grams).

• Make sure grounds are only in the bowl of the Grounds Coffee Drawer, and

do not interfere with the Top Seal of the Lid.

• Inspect Top Seal near the Top Screen of Ground Coffee Drawer to ensure

it is in place and free of damage.

Pod Drawer

• Make sure the pod is fully inserted in the Pod Drawer cavity.

• Perform Brewer Cleaning on page 10.

• Remove used coffee or tea from Drawer after each brew. Do not leave used

coffee or tea in the Drawer for extended periods of time.

• Minerals from the water you use may build up in the Pour-In Bowl and on the

probes that are used to detect if water is present. Perform Cleaning Water

Probes on page 11.