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AT&T
3G MicroCell™
User
Manual

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   Summary of Contents for Cisco AT&T 3G MicroCel

  • Page 1

    AT&T 3G MicroCell™ User Manual...

  • Page 2: Table Of Contents

    Table of Contents IMPORTANT SAFETY INSTRUCTIONS ........................4 Speci cations ................................5 Welcome ..................................6 Before You Begin ..........................................6 What’s in the Box? ......................................... 6 Getting to Know Your 3G MicroCell ........................7 Step 1: Online Activation ............................8 Step 2: Con guration and Powering Up ..................

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are for use by quali ed service personnel only. To reduce the risk of electric shock , do not perform any servicing other than that contained in the operating instructions, unless you are quali ed to do so. Note to System Installer For this apparatus, the cable shield/screen shall be grounded as close as practical to the point of entry of the cable into the building.For products sold in the US and Canada, this reminder is provided to call the system installer's attention to...

  • Page 4: Speci Cations

    IMPORTANT SAFETY INSTRUCTIONS, continued Provide Ventilation and Select a Location Service Warnings • Remove all packaging material before applying power to the product. • Do not place this apparatus on a bed, sofa, rug, or similar surface. • Do not place this apparatus on an unstable surface. WARNING: Avoid electric shock! Do not open the cover of this product.

  • Page 5: Welcome

    Welcome Congratulations on the purchase of the AT&T 3G MicroCell™. The 3G MicroCell provides voice and data service to AT&T 3G wireless phones and devices within a home or small business environment. The 3G MicroCell is secure and can deliver maximum cellular signal strength within its coverage area –...

  • Page 6: Getting To Know Your 3g Microcell

    Getting to Know Your 3G MicroCell Power Ethernet (High Speed Internet Connection) Computer Performance Highlights • Supports AT&T 3G wireless phones and devices • Supports up to four simultaneous calls • Supports call transfer to the cellular network External GPS •...

  • Page 7: Step 1: Online Activation

    Step 1: Activation Work With your local TruVista representative for activating your MicroCell. Note: As an added bene t, when placing a 911 call while connected to your 3G MicroCell, the full location address you provide in your online activation will be sent to local emergency responders.

  • Page 8: Option A - High Speed Internet With Gateway Or Modem And Wi-fi Router

    Option A High Speed Internet with Gateway or Modem and Wi-Fi Router AT&T 3G MicroCell™ Gateway or Wi-Fi Router Ethernet Cable (Included) Open Ports Power Connect AC power adapter last . Note: Since you have a gateway or Wi-Fi router, you will NOT need to plug anything into the black port labeled ‘Computer’ on the 3G MicroCell.

  • Page 9: Option B - High Speed Internet With Modem Attached To Computer

    Option B High Speed Internet with Modem Attached to Computer AT&T 3G MicroCell™ This end is attached Open Port to your computer. Do NOT unplug. Ethernet Cable (Included) Power Connect AC power adapter last . Modem Note: If you normally use a USB cable to connect to your modem and computer, refer to ‘Connect Your Devices with USB Cables?’...

  • Page 10: Option C - Priority Mode Con Guration

    Option C Priority Mode Con guration AT&T 3G MicroCell™ Open Port Open Ethernet Cable (Included) Port Power Wi-Fi Router Modem Remove the sticker that covers the rear panel of your 3G MicroCell. To ensure success, it is important to complete the steps below in order. This setup prioritizes 3G MicroCell connections over computer connections.

  • Page 11: Step 3: 3g Status Con Rmation

    Step 3: 3G Status Con rmation 1. Make sure the Power Ethernet status indicators are solid green *. If you chose Option B, the Computer status indicator will be solid green ashing green during data transfer. Wait 90 minutes. You have completed your part. Relax and give your 3G MicroCell time to complete system con guration and 3G service activation.

  • Page 12: Step 4: Final Con Rmation

    Step 4: Final Con rmation You will know that your 3G MicroCell service is up and running when the following occur: • The 3G MicroCell unit displays a solid green 3G status • All AT&T 3G devices on your Approved User List within range of the 3G MicroCell display...

  • Page 13: Troubleshooting

    Troubleshooting Your AT&T 3G MicroCell™ was designed to provide continuous service without intervention on your part. Occasionally, hardware issues and Internet service interruptions can occur that disrupt the operation of the 3G MicroCell. We have provided the following remedial troubleshooting steps so you can nd the source of the problem and eliminate it, if possible. Hardware Problems Status …...

  • Page 14: Performance Issues

    Troubleshooting, continued Status … … Indicator The 3G status indicator is green The unit could be in the midst of the activation process or a and ashing. software upgrade. • While uncommon, it can take up to 60 minutes for your 3G MicroCell to sync with the AT&T system.

  • Page 15: Things To Know

    Things to Know Power cycling the 3G MicroCell and/or your 3G mobile handset can usually resolve minor connectivity issues. Like many electronic devices, your 3G MicroCell and your 3G phone handset may occasionally need to be “rebooted” to reestablish their connection to each other. •...

  • Page 16

    Frequently Asked Questions (FAQs), continued Where is the best place to setup my 3G MicroCell to get a GPS signal? Ideally your 3G MicroCell should be installed in a room within 3 feet of a window and not in a basement or closet. You will improve the chances for receiving a GPS signal when you install your 3G MicroCell: a) above basement level b) next to a window with a clear, unobstructed view of the sky (and ideally the window does not contain tinting/ lm...

  • Page 17

    Frequently Asked Questions (FAQs), continued 1.12 What kind of Internet service do I need? You need high speed Internet service over DSL or Cable (satellite Internet service will not work). Downstream speeds of at least 1.5 Mbps and upstream speeds of at least 256 Kbps are recommended for best performance. There are no restrictions on broadband service providers.

  • Page 18: Fcc Compliance

    This equipment generates, uses, and can radiate radio frequency energy. If not installed Cisco Systems, Inc. assumes no responsibility for errors or omissions that may appear and used in accordance with the instructions, it may cause harmful interference to in this guide.

  • Page 19: One-year Limited Warranty

    , e l www.cisco.com Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are activated trademarks or trademarks of Cisco Systems, Inc. and/or its a liates in the United States and certain other countries. AT&T, the AT&T logo, and AT&T 3G MicroCell are trademarks of AT&T Knowledge Ventures.

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