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User Manual
16 / 32 Port CAT5 Matrix IP KVM Switch
SV1653DXI
SV3253DXI
DE: Bedienungsanleitung - de.startech.com
FR: Guide de l'utilisateur - fr.startech.com
ES: Guía del usuario - es.startech.com
IT: Guida per l'uso - it.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
For the most up-to-date information, please visit: www.startech.com
Manual Revision: 02/22/2012
*actual product may vary from photos
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Table of Contents
Troubleshooting
Related Manuals for StarTech.com SV1653DXI
Summary of Contents for StarTech.com SV1653DXI
- Page 1 DE: Bedienungsanleitung - de.startech.com FR: Guide de l'utilisateur - fr.startech.com ES: Guía del usuario - es.startech.com IT: Guida per l'uso - it.startech.com NL: Gebruiksaanwijzing - nl.startech.com PT: Guia do usuário - pt.startech.com For the most up-to-date information, please visit: www.startech.com Manual Revision: 02/22/2012...
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Page 2: Fcc Compliance Statement
StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby... -
Page 3: Table Of Contents
Table of Contents Introduction ....................1 Features ................................ 1 Package Contents ............................. 1 Required Cables and Hardware ......................2 Installation ....................3 Configuration ..................5 Using the On-Screen Display ....................... 5 Using DHCP .....................7 Web Configuration Using Static IP ............8 Connecting the Host Computer to the Unit ........10 Disabling Mouse Acceleration on the Host Computer .....10 Connecting the SV5CONS Remote User Station (Optional) ....11 Using the Web Interface ................12... - Page 4 System Ident ............................... 24 Security ................................. 26 Compatibility .............................. 26 SNMP ................................27 RADIUS ................................27 Modem ................................28 Time/Date ..............................28 Firmware ............................... 28 Auto Self Upgrade............................. 29 Manual Upload............................29 Purchase Options ............................29 Info Functions ..................30 Status ................................30 Port Numbers .............................
- Page 5 Flatness Filter .............................. 43 Getting Peak Video Performance ......................43 Using the Advanced Video Tuning Feature ..................44 Disk Control Menu .................45 Accessing KVM Features ...............46 OSD Operations ............................46 OSD Function Keys ..........................47 Using the Modem feature ..............48 Connecting a Modem ..........................
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Page 6: Introduction
Introduction Thank you for purchasing a StarTech.com Enterprise Class KVM. Using the Internet or your TCP/IP enabled network, you can now monitor and control critical PC servers and workstations, using an industry-standard Web browser or VNC client, from virtually any remote location. -
Page 7: Required Cables And Hardware
Required Cables and Hardware Depending on your needs, you may need one or more of the following cables. Please note that the corresponding StarTech.com part numbers are listed in brackets: All applications: For connection to a LAN: 1 x Straight-through Ethernet patch cable (M45PATCHxxxx) -
Page 8: Installation
Installation *SV1653DXI front panel *SV1653DXI rear panel To connect the KVM Remote Control Unit to the Host Computer and Network: 1. Using a Category 5 Ethernet patch cable, connect the LAN connector on the rear panel of the SVxx53DXI to a network data jack (usually on a hub, switch, router, or pre-wired wall jack). - Page 9 Instruction Manual...
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Page 10: Configuration
Configuration SVxx53DXI offers four distinct methods for configuring the unit for your network. Which method will work best will depend on your level of experience and your specific network configuration. Using the On-Screen Display Upon initial boot, you will require an administrative username and password. By default, the username and password are both: admin. - Page 11 You will be asked if you wish to change the default password. Select Yes or No as appropriate, then press Enter to continue. If no DHCP connection is present, press the Setup button on the rear panel of SVxx53DXI to display the Main Menu screen, where you will be given several basic setup options: If static IP addresses are assigned, you will likely need to change the Net Mask, IP Address and other details, prior to connecting via your Web browser.
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Page 12: Using Dhcp
Using DHCP This method requires that your network implement DHCP (Dynamic Host Configuration Protocol), usually on a server or network access device such as a router, that dynamically allows devices to join the network without pre-configuration. Please note: The OSD will report the IP address as assigned by the DHCP server. If you have a directly connected monitor, the following steps are not required. -
Page 13: Web Configuration Using Static Ip
please write this number down and keep it for future reference. Once you locate the MAC address of your unit in the DHCP log, you can match it to its leased IP address and proceed with the Web configuration. Please note: • Once you have located the IP address of the SVxx53DXI and wish to proceed with the Web configuration, do not power off the unit or your DHCP server, since the Enterprise Class KVM might lease a... - Page 14 The following are the factory default values for the WAN port: IP Address: 192.168.1.123 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.254 Broadcast: 192.168.1.255 To access the Web configuration for this product, you will need to configure the workstation you are using to the same subnet (255.255.255.0) and also assign it a valid IP address (i.e.
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Page 15: Connecting The Host Computer To The Unit
*SV1653DXI rear panel shown Please note: It is strongly recommended that all systems supporting USB use the USB server interface modules (see StarTech.com part # SV5USBM). PS/2 modules (SV5PS2M) are available for legacy systems. 1. If present, disconnect the existing monitor and PS/2 or USB keyboard/ mouse from the host computer. -
Page 16: Connecting The Sv5Cons Remote User Station (Optional)
To disable mouse acceleration for the host computer operating system: Windows 98 1. From the Control Panel, click on Mouse. 2. From Mouse Properties, click on the Motion tab. 3. Make sure the Pointer speed bar is centered and Acceleration is set to None. Windows 2000 1. -
Page 17: Using The Web Interface
3. Connect a USB keyboard and mouse device. (Please note that some keyboards and mice may not work due to non-standard USB implementation) 4. Connect a straight through CAT5 cable to port A on the user-station. 5. Connect the power to the remote user station. Please Note: The remote user station operates just like the local user port, except a few extra commands on OSD: <CTRL>... -
Page 18: The Login Screen
Using SVxx53DXI’s web interface requires a browser, with cookies and JavaScript enabled. To start the Java VNC client, login to the Web configuration interface and click on the thumbnail of the desktop on the Home menu, or click on the Connect button, located in the Main Menu. -
Page 19: Web Interface Introduction
display a warning about an invalid security certificate. This does not affect the security of your data in any way. Whenever you are prompted about a certificate security problem by your browser or the Java VNC client, always choose the option to continue. Web Interface Introduction Home Instruction Manual... -
Page 20: Thumbnails
After the initial login screen, the Home screen will appear, offering a Screen Thumbnail view of the controlled computer, as well as basic file transfer functions, Monitoring Information, System Identification and VNC Client options. Name: At the top of the screen, the name of the machine being controlled is displayed Tip line: The area directly below the Name indicates what function each selection from the Main Menu performs. -
Page 21: User Preferences
User Preferences The User Preferences screen offers several configuration options, pertaining to the functionality of SVxx53DXI on a per-user basis. Here, you will be able to customize settings to optimize overall performance, (e.g. Encryption options, VNC options, display and bandwidth options etc.), according to each user’s individual preferences. Please save your selections by clicking the Save Changes button. -
Page 22: Logout
Logout Clicking on Logout logs you completely out of the SVxx53DXI interface. You will have to login again to gain access to the web interface. File Transfer The SVxx53DXI is able to emulate a virtual USB disk drive on any host connected using the USB Server Interface Module (SV5USBM). - Page 23 When the host computer next looks at the drive, it will notice the changes. You can read files from the virtual disk at any time, as long as the host is not actively writing to the disk. All of this happens in the background, and you may treat the virtual disk as a shared drive without any restrictions.
- Page 24 SVxx53DXI is able to read most MS-DOS/Windows formatted disks and presents the files via the Web interface. However, disk emulation occurs at the lowest level, so other disk formats can be used if you have the tools needed to create and read the disk images. At the bottom of the page are the upload and download options for the entire disk image.
- Page 25 Booting from USB Disk: If the host computer’s BIOS supports USB boot devices, it is possible to boot from the emulated CD-ROM or floppy - allowing complete operating system replacement without any on-site intervention.) Please note that each BIOS manufacturer offers varying levels of support for USB boot devices and may require configuration methods that are unique (to the manufacturer) in order to utilize this feature.
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Page 26: Admin Functions
Admin Functions The Admin functions allow you to access all of the features you will need to perform an initial configuration of the SVxx53DXI. Network Configuration DHCP (Dynamic Host Configuration Protocol) Automatic network configuration using DHCP is: Enabled/Disabled. This feature applies only to the LAN port on the rear panel and is enabled by default. -
Page 27: Ethernet Bridging
When disabled, the LAN port will use the values assigned to it in the IP Addresses and Routing section described below. IP Addresses and Routing This table allows you to assign IP information for the LAN and WAN ports separately. If you are using DHCP, the values for the LAN port will be filled in automatically and any changes made will not affect the setup. -
Page 28: User Accounts
You may connect both the WAN and LAN ports to the same logical network through redundant Ethernet switches. If one switch fails, the other will be used. When bridging is enabled, both ports share the same configuration (DHCP or static IP addresses) and the WAN port may not be separately configured. -
Page 29: System Identification
Click to select the None/View/Control radio button as appropriate. User List • Select which user to change, by clicking on their name. • Table has summary values: Three stars if there is a password defined for the user, or else blank. English summary of access rights (incomplete vs. -
Page 30: Network Address
Other identification details These values are for information purposes only. They are visible from the VNC client and via SNMP (if enabled). Location This string is sent as the system.sysLocation value over SNMP. It should describe the location of this system. Contact Name This string is sent as the system.sysContact value over SNMP. -
Page 31: Security
Compatibility The Compatibility menu offers features that may offer enhanced functionality with certain KVM and power products, such as StarTech.com’s Remote Power Switch (PCM8155HNA). These can be left at default values if you are not connecting the unit to a KVM or power management device. -
Page 32: Snmp
SNMP The SNMP menu allows you to configure the SVxx53DXI so it can be recognized and managed using industry-standard Simple Network Management Protocol software. RADIUS The RADIUS server requires the IP address, the UDP port number (1812 by default, or 1645) and the shared secret. -
Page 33: Modem
in the form name.local is given at the RADIUS prompt, the system will use name, check the password locally and skip RADIUS authentication. Delete all local accounts to avoid this behavior. When connecting via VNC, a login screen is generated that asks for a RADIUS username and password. -
Page 34: Auto Self Upgrade
Save this file to disk and then upload it as described in the next section, Manual Upload. Manual Upload Enter the name of the firmware file that you downloaded from StarTech.com into the field provided (or use the Browse... button). Press Start Upload and wait until a successful upload message is shown. -
Page 35: Info Functions
Look for a unique code, such as: 4-C80C-B960-1-0. If you provide this code to the technical support department, they can provide you with an unlock code that will open any feature you request. Type in the code provided, exactly, into the area provided and click Submit. -
Page 36: Port Numbers
Port Numbers Port Numbers provides a table allowing you to change TCP port values for services available on the SVxx53DXI. By default, they are factory set to common Internet values. You may wish to enhance security by disabling services that you will not use with the unit. -
Page 37: Help Menu
Help Menu Provides an FAQ (Frequently Asked Questions) listing to assist you with the features and operation of the SVxx53DXI. Site map Menu This menu provides a hyperlinked directory of each setting available on the Web configurator. Copyright Menu Provides the Terms of Use and other information related to the firmware and software on the SVxx53DXI. -
Page 38: Native Vnc Client
Native VNC Client This system implements the VNC protocol, so any off-the-shelf VNC client can be used. There are several different VNC clients available and they should all work with this system. This system automatically detects and makes use of certain extensions to the basic RFB protocol that is provided by some of the the better VNC clients. -
Page 39: Using The Vnc Menu
Using the VNC Menu One of the unique features of this product is the VNC menu system. Whenever you see a window with a dark blue background and grey edges, this window has been inserted into the VNC data stream so that it is effectively laid over the existing video. These menus allow you to control the many features of the SVxx53DXI without using the web interface or a custom client. - Page 40 <<: Shrinks the Bribar into a small floating window. Drag the floater using the StarTech.com logo, or click << to return it to the Bribar. Other items: If the server’s screen is larger than 1280 x 1024, additional buttons will be shown to the right of the above listed items.
- Page 41 By hovering the mouse over any entry, you can see details pertaining to that entry. Select one of the listed systems by clicking on the listing or corresponding number as appropriate. Or, directly select any system by pressing 1 through 9, A (for 10) through W (for 32).
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Page 42: Main Menu
Main Menu To access the main menu, quickly press the F7 key twice quickly. You must press the key twice within one second. If you press it once or too slowly, then the F7 key(s) are sent to the host, just like any other key. This is the only way to get into the menu system, if the Bribar is disabled. - Page 43 Identification Fixed text label that is defined by the user in the Web interface. This does not affect the operation of the system and is intended to assist with administration. Status Current status of the attached system and the status of the unit. B/W Min/Avg/Max/Auto Bandwidth control.
- Page 44 to take control away from another user. Only one user may control the keyboard and mouse at any time. All users see the same picture. Please note: It is important that multiple users not be connected to the same physical network. Thumbnails Switch to smaller thumbnail size screen images (click anywhere on thumbnail to restore it).
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Page 45: Virtkeys Menu
VirtKeys Menu Clicking any button in the top half of the window simulates pressing and releasing the indicated key. In the bottom area of the screen, clicking will simulate the indicated Meta key being pressed. You may then click in the top part to send another key and release the Meta key at the same time. -
Page 46: Video Tuning Menu
Video Tuning Menu Use the Auto Everything button to automatically fine-tune all three adjustments. If the test pattern for Color Offset calibration is not present on the screen, then the Color Offset adjustment is skipped. Changes/frame Indicates the number of 16x16 blocks of video that are being sent, on average, for every frame of video. -
Page 47: Color Offset
Color Offset Color Offset is a fine tuning adjustment that requires the use of a test pattern. There is a copy of the test pattern available on the Help! menu of the integrated web server. You must arrange for that image to be shown on the host computer. Do not allow scaling, cropping or any other changes to that image. -
Page 48: Flatness Filter
Flatness Filter To improve compression ratios, the SVxx53DXI will group adjacent pixels that are nearly the same colour and treat them as equal. This helps to compress typical simple GUI images. However, the effect of this compression on continuous-tone images and gradients can be annoying. -
Page 49: Using The Advanced Video Tuning Feature
Using the Advanced Video Tuning Feature The Advanced Video Tuning menu allows you to adjust the qualities of the video in your VNC sessions, and can be accessed by clicking the Advanced button on the Video Tuning VNC menu. While many users will probably allow the SVxx53DXI to automatically configure the video properties, you can use this menu to exercise a great deal of control over the settings if you wish. -
Page 50: Disk Control Menu
Disk Control Menu Status: Shows the current disk type. This can be changed through the web interface. Access: Shows the number of completed read and write operations. Disk Owner: Which PC port has control of the disk. Only one port may access it a time. USB Replug: Disconnects and reconnects the USB disk. -
Page 51: Accessing Kvm Features
Accessing KVM Features OSD Operations Start the OSD (On-Screen Display) by pressing the left <CTRL> or <ScrLk> key twice within one second. • The entry for the currently selected computer is highlighted in green in the OSD • Use the <UP> and <DOWN> arrow keys to highlight a computer and the <ENTER>... -
Page 52: Osd Function Keys
OSD Function Keys OSD Keys Function 1-9 (0=10) Selects a channel from the list View a channel from the list. (Does not F1 - F10 close OSD) Activate terminal emulator Logout immediately Show help screen Reset server interface module (May be used to recover from stuck keyboard or mouse emulation Show TCP/IP status/settings... -
Page 53: Using The Modem Feature
Using the Modem feature NOTE: Requires an RJ45 to DB9 adapter. Please see StarTech.com part number(s): GC98FF (DB9 Female to RJ45 Female Adapter) or GC98MF (DB9 Male to RJ45 Female) as applicable. Background The modem feature allows the SVxx53DXI to act as an Internet connection server for increased security and flexibility in connecting with the host computer. -
Page 54: Connecting A Modem
Connecting a Modem The SVxx53DXI will work with virtually any Hayes-compatible modem that recognizes the standard AT command set. Some modem manufacturers offer “enterprise” grade modem products that include technology to improve the stability of connections; whether this type of product would be beneficial to your application depends on whether you consider the modem connection to be mission-critical, the quality of your telecom infrastructure, and your budget for implementing this solution. -
Page 55: Modem Configuration
1. Place the modem near the SVxx53DXI and an available telephone jack. Connect the modem to the telephone jack, data cable, and power source according to the instructions in its documentation. The opposite end of the modem’s data cable should be a DB9 female serial connection. 2. -
Page 56: Configuring The Remote Connection
Configuring the Remote Connection This section describes how to configure a typical Windows dial-up session to access the modem connection on the SVxx53DXI. The instructions here relate to a Windows XP configuration; other versions of Windows are similar, if not identical. Please note the following: • PPP (Point-to-Point Protocol) must be used;... -
Page 57: Accessing The Web Interface
Accessing the Web Interface Once a dial-up connection has been established, you can access the Web interface or start a VNC session using the following IP address: https://99.99.99.99 You can now login to the Web interface (and/or VNC session) normally. Note that the remote machine (the one from which you dialed) is automatically assigned the IP address 99.99.99.100 for the PPP session. -
Page 58: Modem Troubleshooting Guide
Modem Troubleshooting Guide The following messages will appear in the system log on the Status screen in the Web interface and may help to diagnose problems with the modem configuration. Starting PPP (for auth) on port… Modem is connecting and the PPP login process is starting. Modem hang up. - Page 59 Web browser or the VNC Java client for two different reasons. First, the CA that has issued the certificate on StarTech.com’s behalf may not yet be recognized as a trusted source by the computer you are using to access the SVxx53DXI.
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Page 60: Built-In Terminal Emulation
Built-in Terminal Emulation The built in Terminal Emulator is an ANSI terminal that allows local users (Directly connected or via the User station) the ability to initialize a command prompt shell to connect to remote and local devices via SSH, Telnet and directly connected serial ports. Please note: Only one user can use the terminal emulator at a time. - Page 61 2. Select your connections method or protocol (example: SSH, Telnet, Direct) 3. If you are choosing “Direct”, use the screens that follow to choose the appropriate setting for your serially attached device. If you choose SSH or Telnet, the following screen will ask you for the Host Name or IP address of your remote connection: 4.
- Page 62 5. If you are using SSH you will be asked to provide the remote username. 6. Next you will be asked to declare any alternative SSH options. 7. Last, you will be asked to provide a meaningful name for this newly created connection.
- Page 63 Once you have created your new connection you will see it listed above the other commands in the main menu. You may activate this connection by highlighting the connection and pressing enter. To remove a previously created connection, highlight “Delete stored command” and press enter.
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Page 64: Troubleshooting
Troubleshooting Forgotten master password You can reset the master password using the serial interface on the unit. Use the S command, and type a new password. The old password is not required for this procedure. Similarly, you can press (and hold) the reset button (located to the immediate left of the USB ports on the rear panel) for thirty seconds to clear all settings and return the unit to factory defaults. - Page 65 Certificate warning shown when connecting via HTTPS. It is normal for a warning dialog to be shown when connecting via HTTPS. The SSL certificate SVxx53DXI uses is created when the unit is first produced. It does not contain the correct hostname (subject name) because you can change the hostname as required.
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Page 66: Serial Interface Pinout
Serial Interface Pinout RJ45 DB9 (male) Signal DSR (input) DCD (input) DTR (output) RxD (input) TxD (output) CTS (input) RTS (output) RI (not used) • The DB9 side is wired as DCE (same as a computer). Instruction Manual... -
Page 67: Technical Specifications
Maximum Recommended 1280 x 1024@ 60Hz Resolution Maximum Supported 1600 x 1200 @ 60 Hz Resolution SV1653DXI: 16 x RJ45 Host Connectors SV3253DXI: 32 x RJ45 Console Connectors 2 x HDDB15 Female 2 x USB A Female (Front Panel) 2 x USB A Female (Rear Panel) - Page 68 Storage Temperature -40°C to 65°C ( -40°F to 158°F) Operation Temperature 0°C to 40°C (32°F to 104°F) Humidity 80% rh, nc Dimensions 310 x 440 x 44 mm Weight 2200 grams (4.5 Lbs) Electrical 100-240 V AC, 0.5 A, IEC320 socket Frequency 50-60 Hz • Source code for the unit operating system is available upon request.
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Page 69: Technical Support
Limitation of Liability In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. - Page 70 StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology parts. StarTech.com was founded in 1985 and has operations in the United States, Canada, the United Kingdom and Taiwan servicing a worldwide market.
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