Care; After-Sales Service - Bosch WVH28360GB Installation And Maintenance Instructions Manual

Transportation, e.g. when moving house
1. Before transporting the washer dryer:
1. Turn off the tap.
2. Release the water pressure in the supply hose.
Page 8: Filter in the water inlet hose
3. Drain any residual detergent solution.
Page 8: Draining the pump
4. Disconnect the washer dryer from the power supply.
5. Remove the hoses.
2.
Installing transport bolts:
1. Remove the covers.
2. Insert all sleeves.
Clamp the power cord into
the holders.
Insert the bolts and tighten.
The transport bolts must be removed after transportation.
To prevent unused detergent from flowing into the outlet during the next wash:
Pour 1 litre of water into dispenser II and start the Empty (Drain) or Spin programme.
Technical specifications
Dimensions (width x depth x height)
Weight
Power supply
Water pressure
Drain height
Test programmes
Page 3
600 x 590 x 850 mm
81 kg
Nominal voltage 220–240 V, 50 Hz
Max. current 10A
Max. washing power 2400 W
Max. drying power 1900 W
100-1000 kPa (1-10 bar)
60–100 cm
According to applicable European Standard
EN50229

Care

Machine housing, control panel
– Wipe with a soft, damp cloth.
– Do not use any abrasive cloths, scourers or cleaning agents (stainless steel cleaners).
– Immediately remove laundry and cleaning agent residues.
– Do not clean the appliance with a water jet.
Clean the detergent drawer ...
... if it contains detergent or fabric softener residue.
1. Pull the drawer out until the stop position, press down the latch
on the insert and remove the drawer completely.
2. Remove insert: Pull the insert upwards using your finger.
3. Clean the detergent dispenser and the insert with water and a brush.
4. Refit the insert and secure it in place (the cylinder should fit over the
guide pin).
5. Insert the detergent drawer.
6. Leave the detergent drawer open so that residual water can evaporate.
Drum
Leave the washer dryer door open after washing so that the drum can dry.
Rust stains – use chlorine–free cleaning agent, not steel wool.
Descaling
This is not necessary if the detergent is dispensed correctly. However, if it is necessary, follow
the instructions provided by the descaler manufacturer. Suitable descaling products can be
purchased from our website or after-sales service.

After-sales service

If you cannot rectify the fault yourself
please contact our after-sales service. We will always find a suitable solution and will avoid a
visit from a service technician wherever possible.
The contact details for all countries can be found in the after-sales service directory enclosed.
Please give the after-sales service the product number (E-Nr.) and the production number
(FD) of the appliance.
Product number Production number
Rely on the professionalism of the manufacturer. Please contact us.
This will ensure that the repair is carried out by trained service technicians who arrive
equipped with genuine spare parts for your appliance.
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– Risk of electric shock.
Pull out the mains plug.
– Risk of explosion. No solvents.
Ensure that there is no laundry in the machine!
Operating instructions, page 12, 13: What to do if...,
You will find this information:
on the inside of the washer dryer door*/opened
service flap* and rear of the appliance.
*depending on the model
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