Emergency Services; Crisis Assist; Being A Good Samaritan; Amber Alert - OnStar FMV Owner's Manual

Emergency Services

In an emergency situation, push the
connection to a specially trained OnStar Emergency Advisor who can:
• Call the correct 911 center based on the exact GPS vehicle location to get help fast.
• Provide critical information about the vehicle and the nature of the situation to
emergency personnel for more efficient help, which may make the difference in
helping to save a life.
• If necessary, get access to specialized resources such as the Poison Control Center.
• Stay on the line until help arrives on the scene.

Crisis Assist

Crisis Assist is a service designed to provide a central
point of contact, assistance and information during
severe weather, natural disasters or other crisis events.
In a crisis, simply push the
specially trained Crisis Assist Advisor who can:
• Direct emergency personnel to the exact location.
• Provide you with evacuation routes.
• Connect you with relatives to let them know you're safe.
• Provide centralized assistance if you need food, water, medical help or a hospital.

Being a Good Samaritan

OnStar allows you to help others without having to leave your vehicle or interrupt
your trip. If you witness some type of problem on the road, push the
to report it. OnStar will relay the information to the proper authorities or send
emergency help to that location.

AMBER Alert

Many provinces have AMBER Alert systems that notify the public about missing
or abducted children. If you want to report information related to an AMBER
Alert, push the button. An OnStar Emergency Advisor can connect you to
the proper authorities so you can help with the situation.
Note: With Crisis Assist, you will get access to all OnStar services at no additional
cost, regardless of the subscription plan.
Get a priority connection to a live Advisor 24/7.
button and the call will get priority
button to talk to a
button
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