Related Manuals for OnStar OnStar FMV
Summary of Contents for OnStar OnStar FMV
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Page 1: Getting Started
GETTING STARTED with OnStar OnStar Owner’s Guide Part # 25945308 July 2011 911g Printed in Mexico Emergency Security Turn-by-Turn Vehicle Automatic Crash Hands-Free Response Services Services Diagnostics Navigation Calling... - Page 2 OnStar system. For additional information, push the button to talk to an Advisor or visit us at onstar.ca. Use the following steps to get the most from the OnStar service: • Enroll in the OnStar Vehicle • Push the button for a welcome...
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Page 3: Table Of Contents
Stolen Vehicle Slowdown ....................6 Roadside Assistance ....................6 Remote Door Unlock ....................7 Remote Horn and Lights ....................7 OnStar Subscriber Window Stickers ................7 Turn-by-Turn Navigation Getting Your Route ....................... 8 OnStar Destination Download ..................9 Turn-by-Turn Navigation Voice Commands............. 10-11 Radio Displays (if equipped) .................. -
Page 4: Getting Started
• Red - indicates a problem. Push the button and ask an OnStar Advisor to run a diagnostic check. If you cannot connect to OnStar, please visit a dealer for service. • No Light - indicates you have not yet set up your subscription or your first payment, after any period of prepayment or no charge that came with your car, may be due and unpaid. -
Page 5: Onstar Buttons
OnStar services require vehicle electrical system (including battery), wireless service and GPS satellite signals to be available and operating for features to function properly. OnStar acts as a link to existing emergency service providers. Subscription Service Agreement required. Call 1.888.4.ONSTAR (1.888.466.7827) or visit onstar.ca for OnStar Terms and Conditions, Privacy Statement and details... -
Page 6: Automatic Crash Response
Advisor that there is not an emergency situation. OnStar acts as a link to existing emergency service providers. Visit onstar.ca for vehicle availability, details and system limitations. -
Page 7: Emergency Services
An OnStar Emergency Advisor can connect you to the proper authorities so you can help with the situation. Note: With Crisis Assist, you will get access to all OnStar services at no additional cost, regardless of the subscription plan. -
Page 8: Security Services
Stolen Vehicle Slowdown ®3 OnStar sends a remote signal to gradually slow down the stolen vehicle to an idle speed after law enforcement on the scene has confirmed that conditions are safe. These new capabilities contribute to a fast and safe recovery, minimize damage to the vehicle and protect the public from dangerous high-speed pursuits of stolen vehicles. -
Page 9: Remote Door Unlock
There are two small OnStar stickers in the OnStar Subscriber Information kit. Place them on the side windows, to warn potential thieves that your vehicle is protected by OnStar. If the keys are locked in the vehicle, the OnStar phone number will be right there for easy reference. -
Page 10: Turn-By-Turn Navigation
“Start out by going North on Main Street.” • • Follow directions provided by the OnStar system. Requires ABS and Directions & Connections plan. Not available in certain areas. Visit onstar.ca for coverage map. Services vary by model and model year. -
Page 11: Onstar Destination Download
If the route has turns that occur quickly, only one turn message may be given. Get Your OnStar account number: • Call 1.888.4.ONSTAR (1.888.466.7827) and ask for it. • Refer to the OnStar Vehicle Diagnostic e-mail, or OnStar Membership wallet card. • Push the button and ask for it. OnStar Destination Download (for vehicles with screen-based navigation) •... -
Page 12: Turn-By-Turn Navigation Voice Commands
Voice commands can be used to obtain information about an active route. 1. Push the button. This will activate voice recognition. 2. When the system responds with “OnStar ready” and the talk-tone, say the desired voice command below. NOTE: If the system Voice Commands: recognizes a missed To activate a voice command, push the button. -
Page 13: How To Stop Current Driving Maneuvers
• “Go Back” – to go back to the previous step. Note: After every voice command, the system returns to the main voice menu by saying, “OnStar ready” and giving the talk-tone and waits for another command. To exit the system, say “Goodbye.”... -
Page 14: Radio Displays (If Equipped)
Turn-by-Turn Navigation Radio Displays (if equipped) Once OnStar sends a route, voice-guided directions will begin to play and the radio will display each turn or driving maneuver. The radio will display three buttons that can be pushed. Repeats the last turn direction given. -
Page 15: Onstar Turn-By-Turn Navigation Limitations
When the GPS signals cannot be located for a route that is in progress, the following message may occur: “Sorry I am unable to determine your location at this time. Press the OnStar Hands-Free Calling button…” The navigation system will play the last turn instruction or maneuver given when the system went off route. -
Page 16: Hands-Free Calling
Push the button and give the “Delete” or “Delete all” command. OnStar Hands-Free Calling requires a Hands-Free Calling-enabled vehicle, existing OnStar service contract and prepaid minutes. Not available in certain markets. Calls may be made to the U.S. and Canada only. -
Page 17: How To Get Your Vehicle's Number
When the system responds with “OnStar ready” and the talk-tone, say “Call <name tag>” or “Dial <name tag>.” 2. OnStar responds with “OK, calling <name tag>.” (Making a call uses up minutes.) How to store the last number you dialed 1. -
Page 18: Hands-Free Calling Voice Commands
• “Goodbye” – to exit Hands-Free Calling. Advisor Record Feature Hands-Free Calling instructions, driving directions or information given during a call with an OnStar Advisor can be recorded and the stored information can be played back later. How to record 1. -
Page 19: Voice Recognition Tips
“Goodbye.” How to buy minutes An OnStar Advisor can assist in the purchase of minutes. If minutes run out during a call, the call will automatically be terminated and an OnStar connection will be made so minutes can be replenished. -
Page 20: Accessing Voice Mail
• Press the button on the steering wheel or in the instrument panel to engage the OnStar system. When the system responds with “Ready” and the talk-tone, give any of the voice commands. How to dial numbers for phone extensions and access voice mail... - Page 21 “Pound key” for the # key, and “Star key” for the * key. Say “Clear” to erase a mistake. 4. When finished with all the numbers, say, “Dial (or Store).” OnStar responds with “OK, dialing (or storing),” and the call is placed. (If storing the information, the system will ask for a name tag.)
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Page 22: Vehicle Diagnostics
• Remaining Oil Life and Mileage • Tire Pressure (if equipped) • Vehicle Maintenance Alerts Note: The report includes the vehicle’s Hands-Free Calling number, the amount and expiration date of Hands-Free Calling minutes remaining as well as the OnStar subscription status. -
Page 23: On-Demand Diagnostics
• Call the dealership to schedule an appointment. No matter where or when a concern occurs with the vehicle, have the peace of mind knowing an OnStar Advisor, and hundreds of dealers, are ready to help. Capabilities vary by model. Visit onstar.ca for details and system limitations. -
Page 24: Additional Information
• Go to onstar.ca. • Call 1.888.4.ONSTAR (1.888.466.7827). Note: If you fail to pay for service, your OnStar system will be scheduled for deactivation. If the OnStar system is deactivated, all services and features end. This means Automatic Crash Response, the Emergency button, Remote Door Unlock feature and Hands-Free Calling will no longer work in your vehicle. -
Page 25: Onstar Personal Identification Number (Pin)
OnStar Personal Identification Number (PIN) A PIN is needed to access some of the OnStar services, like Remote Door Unlock and Stolen Vehicle Assistance. You will be prompted to change your PIN the first time you speak with an OnStar Advisor. -
Page 26: Potential Issues You May Encounter
Some OnStar services are disabled after 5 days OnStar cannot perform Remote Door Unlocks, alerts or Stolen Vehicle Assistance after the vehicle has been off continuously for 5 days. After 5 days, OnStar can contact Roadside Service and a locksmith to help gain access into the vehicle. -
Page 27: Add-On Electrical Equipment
OnStar system and void your ability to operate it. A note about privacy At OnStar, we know you want to protect your privacy and we take subscriber privacy very seriously. The complete OnStar Privacy Statement may be found within the OnStar Glove Box Kit or at onstar.ca. - Page 28 Get Your OnStar account number . . . . . . . . . . . . . . . . . .
- Page 29 Some OnStar services are disabled after 5 days . . . . . . . . . . . . . . . .
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