Additional Information; Services For People With Disabilities; Keeping Your Subscription Active - OnStar FMV Owner's Manual

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Additional Information

Services for People with Disabilities

OnStar Advisors are trained to provide services to help subscribers with
physical disabilities and medical conditions, whether they are drivers
or passengers. Just push the
button and an Advisor can help:
• Locate gas stations that have an attendant to pump gas for you.
• Find a hotel, restaurant, etc., that meets your accessibility needs.
• Provide directions to the closest hospital or pharmacies in urgent situations.
onstar.ca
Visit our website to access information about your account, manage your subscription,
and view videos of each service. Get subscription plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the "My Account" tab on the home page.

Keeping your subscription active

Set up a subscription payment plan to continue the OnStar service.
To continue the service:
• Push the
button to speak with an Advisor.
• Go to onstar.ca.
• Call 1.888.4.ONSTAR (1.888.466.7827).
Note: If you fail to pay for service, your OnStar system will be scheduled for deactivation.
If the OnStar system is deactivated, all services and features end. This means Automatic
Crash Response, the Emergency button, Remote Door Unlock feature and Hands-Free
Calling will no longer work in your vehicle. If you allow the subscription to lapse there may
be extra charges to reactivate service. If you purchased a pre-owned vehicle, push the
button and wait until a connection is made to an OnStar Advisor. An Advisor can set
up a new subscription for you. It may take several minutes for the vehicle to connect to an
OnStar Advisor. Or call 1.888.4.ONSTAR (1.888.466.7827).
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