Voice Recognition Tips; How To Check Your Remaining Minutes; How To Buy Minutes - OnStar FMV Owner's Manual

Voice recognition tips

The system is affected by noises inside and outside the vehicle.
• Whenever the talk-tone is heard, the system is waiting for the digits to be said or
to be given a voice command.
• Before pushing the
command. Additional voices will confuse the voice recognition system.
• Be sure that the windows are up and that the fan speed is on low.
• Voice recognition works best from the driver's seat position. If passengers speak
commands, they may not be recognized.
• The "Please wait a little longer before speaking" response means a command was given
before the system switched to listen mode. Pause for a second after the talk-tone.
• The "Pardon" response means the system did not pick up enough digits of a
phone number to place a call.
• The "I'm sorry, I didn't catch that, there's too much background noise,"
response means that sounds in or around the vehicle are interfering with the
voice recognition system.
.
• Say "Help" if you need help. The system will say, "What do you need help with?"
• Numbers must be said in sets of three or four. Saying a single digit or two digits
will confuse the system.
• Say "Clear" if a mistake is made when saying the numbers. The command clears
out the last set of numbers spoken. Or push the
• Say "zero" or "oh" for 0.
• Say "pound key" for the # key.
• Say "star key" for the * key.

How to check your remaining minutes

1. Push the
talk-tone, say "Minutes."
2. When the system responds with "Please say verify or add," say "Verify."
3. OnStar responds with "You have [#] minutes remaining that expire on [date]."
4. When the system responds with "OnStar ready" and the talk-tone, say the
desired voice command, or say "Goodbye."

How to buy minutes

An OnStar Advisor can assist in the purchase of minutes. If minutes run out during a
call, the call will automatically be terminated and an OnStar connection will be made
so minutes can be replenished.
1. Push the
talk-tone, say "Minutes."
2. When the system responds with "Verify or add," say "Add."
3. When the system responds with "Connecting to OnStar Hands-Free Calling Center,"
a toll-free call will be connected to the OnStar Hands-Free Calling Center.
4. Follow directions to buy more minutes.
NOTE: You can also buy minutes online at onstar.ca.
button, ask passengers to be quiet while giving a
button. When the system responds with "OnStar ready" and the
button. When the system responds with "OnStar ready" and the
button and start over.
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