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OnStar Owner's Manual

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  • Page 1 OnStar Owner’s Manual...
  • Page 2 IMPORTANT CUSTOMER INFORMATION! p 2–5 Important items to read before OnStar Hardware and Buttons OnStar ® does not recommend that you install your OnStar A quick guide to help you learn p 6–7 the OnStar system. system yourself. The wiring and installation of this unit Welcome to OnStar! requires special technical skill.
  • Page 3 • Make certain the volume level of the OnStar system is set to a level that still allows Governmental Notice you to hear outside traffic and emergency vehicles. Failure to do so may be dangerous and could result in an accident.
  • Page 4: Onstar Buttons

    OnStar service contract and prepaid minutes. Not available in certain markets. Calls may be made to the U.S. 1 The Bluetooth® word mark and logos are owned by Bluetooth® SIG, Inc., and any use of such marks by OnStar is under license.
  • Page 5 Advisor or visit us at www.onstar.com. Activate your OnStar Mirror 1. Press the blue OnStar button to connect to an Advisor and enter into a Subscription Service Agreement. To enjoy the safety, security and peace of mind that OnStar offers, you must maintain an active service subscription. You...
  • Page 6: Automatic Crash Response

    • Call the correct 911 center based on your exact GPS location. 1 OnStar acts as a link to existing emergency service providers. Visit www.onstar.com for coverage map, details and system limitations. OnStar services requires vehicle electrical system (including battery), wireless service and GPS satellite signals to...
  • Page 7: Security Services

    OnStar doesn’t just help protect you, it helps protect your vehicle too. 1 Service varies with conditions. Visit www.onstar.com for details and system limitations. 1 Roadside service provided by Cross Country.
  • Page 8: Turn-By-Turn Navigation

    • TELL the Advisor where you want to go. • LISTEN to the automated voice-guided directions. • ARRIVE at your destination. 1 Visit www.onstar.com for coverage map, details and system limitations. 1 Visit www.onstar.com for coverage map, details and system limitations.
  • Page 9 During a Planned Route • “Route Preview” — to hear all the maneuvers. Maneuvers will play in sets of three. If this happens, an OnStar message will be given like,“You have left the planned • “Update Route” — to recalculate directions.
  • Page 10 “Cancel route” to cancel the current directions. OnStar Turn-by-Turn Navigation Limitations OnStar Navigation services require wireless service and GPS satellite signals to be available and operating for features to be function properly. Accordingly, the system may not operate as designed in areas with either no or limited coverage.
  • Page 11 OK?” say, “Yes” (or “No” to try again) and an OnStar connection will be made so minutes can be replenished. 1 OnStar Hands-Free Calling requires existing OnStar service contract and prepaid minutes. Not available in certain markets. Calls may be made to the U.S. and Canada only.
  • Page 12 “Call <name tag>.” • Try speaking in a deeper, lower-pitched voice. 2. OnStar responds with “OK, calling <name tag>.” (Making a call uses up minutes.) • The system won’t recognize words like “hundred,” “thousand,” or “twenty.” For example, the number “1.800.555.2030” is pronounced “one-eight-zero-zero-five-five- Tips: five-two-zero-three-zero.”...
  • Page 13 Hands-Free Calling instructions, driving directions or information given during will confuse the system. a call with an OnStar Advisor can be recorded, stored and played back later. • Say “Clear” if a mistake is made when saying the numbers. The command clears out the last set of numbers spoken.
  • Page 14: Pairing A Phone

    • Pairing only needs to be completed once, unless the pairing information on the cell phone changes or the cell phone is deleted from the system. • Only one paired cell phone can be connected to the OnStar system at a time. OnStar offers Bluetooth® technology, •...
  • Page 15: Call Waiting

    Audio can be transferred between the Bluetooth® system and the cell phone. The cell phone must be paired and connected with the OnStar system before a call can be transferred. The connection process can take up to two minutes after the car ignition is turned to ON/RUN.
  • Page 16 Clearing the System OnStar partnerships. Unless information is deleted out of the OnStar system, it will be retained indefinitely. This includes all saved name tags in the phone book and phone Many insurance providers give discounts pairing information. For information on how to delete this information, see or special pricing to OnStar Subscribers, the previous section “Deleting a Paired Phone”...
  • Page 17: Additional Information

    • Uninterrupted OnStar service. minutes for the vehicle to connect to an • Subscription that will be not If you are deaf, hard of hearing or speech impaired, OnStar offers the ability for be deactivated. OnStar Advisor. Or call 1.888.4.ONSTAR you to communicate with OnStar Advisors while in your vehicle.
  • Page 18 Customer Interactive Center Number For Where to Buy, Product Assistance, or Customer Assistance, call 1.888.4.ONSTAR (24 hours a day, 365 days a year) and select appropriate options from the menu. Or visit the OnStar website at www.onstar.com.
  • Page 19: Cellular And Gps Antennas

    This will help restore your vehicle to its original condition should you decide You will hear this message if there is limited cellular coverage or the cellular to sell or dispose of your vehicle but wish to keep your OnStar system for another network has reached maximum capacity. Push the button to try the call again, vehicle.
  • Page 20: Vehicle And Power Issues

    If there is a technical problem with your OnStar mirror, the Alert including Hands-Free Calling. If icon will flash slowly. If your OnStar device is not activated and in demo mode, you do not arrange for payment the Alert icon will be steady and on until the device is activated.
  • Page 21 Activate your OnStar mirror........
  • Page 22 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installation. This equipment generates, uses and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

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