Prestigio VISCONTE 120 Technical & Service Manual
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Prestigio VISCONTE 120 Technical & Service Manual

Prestigio VISCONTE 120 Technical & Service Manual

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PRESTIGIO VISCONTE 120
TECHNICAL SERVICE
MANUAL

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Summary of Contents for Prestigio VISCONTE 120

  • Page 1 PRESTIGIO VISCONTE 120 TECHNICAL SERVICE MANUAL...
  • Page 2 Prestigio Visconte120 TECHNICAL SERVICE MANUAL...

  • Page 3: Hardware Specifications

    TECHNICAL SERVICE MANUAL Prestigio Visconte120 1.1. Hardware Specifications…………………………………………………… 1.2. Software Specifications………..……………………………….…………...
  • Page 4 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 1. Overview Intel Centrino platform notebook with Intel Banias/Dothan CPU up to 2.0GHz, 2.5 inch HDD, Multimedia, LAN, Modem, IEEE1394, USB2.0, SPDIF and PCMCIA. The fellow is a summary of major components: Main Chip: Intel 0.13u/ 0.09u Banias/Dothan Processor 1.4GHz-2.0GHz CPU (478P M-FCPGA) with...
  • Page 5 TECHNICAL SERVICE MANUAL Prestigio Visconte120 Two Audio Jacks Support ( Line Out x1, Microphone In x1) Volume Control by Function key Line Out Jack with S/PDIF support Communication / IO port: RJ11 Standard AC97 MDC interface with Scatter, Gather and Burst capability...
  • Page 6 Prestigio Visconte120 TECHNICAL SERVICE MANUAL Functions Specification 1.1.1 Device Specification Category Specification Note Vendor: INTEL Banias (.13u) Dothan (.09u) Processor 478pin 478P M-FCPGA Package Processor core/bus speeds: 1.4GHz-2.0GHz. • On die L2 cache – 1M/2M Bytes • Fully compatible with previous Intel microprocessors •...
  • Page 7 TECHNICAL SERVICE MANUAL Prestigio Visconte120 − Real Time Clock with 256 Bytes Battery-backed RAM − LPC-bus support for keyboard controller and super I/O USB controller 6 Ports • AC’ 97 Audio and modem CODEC Interface Support • SMBus controller •...
  • Page 8 Prestigio Visconte120 TECHNICAL SERVICE MANUAL • Sound Blaster compatibility. • SPDIF out • Operating ambient temperature: 0 C ~ 85 Audio Amplifier 1: LM4835 • Vendor: NS • Provide Bridge-Tied Load or Single Ended Modes KB Controller ITE 8510E •...
  • Page 9 TECHNICAL SERVICE MANUAL Prestigio Visconte120 2 I/O Port Category Specification Note 1 Port (Standard D-Sub 9 Pin connector) CRT Port S-Video Port 1 S-Video port support IEEE1394 1 Port (OHCI-1.1 support) 1 Port: Base connector, 1.1/2.0 Compliant Line Out 1 Jacks (Stereo Mini Pin Jack with S/PDIF)

  • Page 10: Power Supply

    Prestigio Visconte120 TECHNICAL SERVICE MANUAL 1.3 Power Supply Battery Pack general spec. Battery • Gas Gauge: BQ2060 • Operating ambient temperature: 0 C ~ 60 • Charge temperature: 0 C ~ 60 • Self discharge rate: Fully charged battery will be at least 80% of full charge...

  • Page 11: Power Plane

    TECHNICAL SERVICE MANUAL Prestigio Visconte120 4 Power-On Source Note System Power Button *System power on control *Push this button 4 sec will happen H/W power shut down This item works both when system is at on and off state Besides RTC and AUX power plane, all power plane will turn off until the releasing of the power button 1.5 Power Plane...
  • Page 12 Prestigio Visconte120 TECHNICAL SERVICE MANUAL INT K/B CON CON4 TOUCHPAD CON CON26 MINI PCI CON CON27 LED FPC CON CON7 CPU FAN CON CON13 SW board FFC CON CON29 SPEAKER CON CON22 1.7 Cable Cable LCD cable M/B to LCD...
  • Page 13 TECHNICAL SERVICE MANUAL Prestigio Visconte120 Core Intel 855GME + Intel ■ Support DDR 333 memory technology Logic (ICH4-M)FW82801DBM ■ Intel® Extreme Graphics 2 technology ■ Dynamic input/output buffer disabling for processor system bus & memory ■ Optimized internal clock gating for 3D & display engines ■...
  • Page 14 Prestigio Visconte120 TECHNICAL SERVICE MANUAL RTL8100CL ■ Supports 10 and 100 Mb/Sec. Full and half Duplex operation Controll IEEE T1 TSB43AB22A ■ Support IEEE 1394 and 1394a with Open HCI Compliance 1394 ■ PCI V2.2 MAC/BIU supports 16:10 / 4:3 ■...
  • Page 15 TECHNICAL SERVICE MANUAL Prestigio Visconte120 Functio ■ Fn + F1 : Enters Suspend Mode. n Key ■ Fn + F2 : Wireless LAN on or off ■ Fn + F3 : Turns Battery Warning Beep on or off. ■ Fn + F4 : Changes Display Mode: LCD-only, CRT-only and LCD&CRT.

  • Page 16: System Memory

    Prestigio Visconte120 TECHNICAL SERVICE MANUAL Basic Bios Features POST(Power On Self Test) Quiet Boot (optional show OEM Boot Logo) Multi-Boot APM 1.2 Compliance Support ACPI 1.0b Spec. Support PCI 2.1 Spec. Support WinXP/ME and Win2000 Support SMBIOS 2.3 Spec. Auto detect the CPU type and speed...

  • Page 17: Card Reader

    TECHNICAL SERVICE MANUAL Prestigio Visconte120 detect the existence the MDC and set proper registers in south bridge 2.4.5PCMCIA The TI PCI1410 supports a variety of features . PCcard , CardBus 2.4.6 Card Reader Card Reader via USB bus, support SD Card , MMC, Memory Stick, Memory Stick Pro 2.4.7LED Indicator...

  • Page 18: Keyboard Controller

    Prestigio Visconte120 TECHNICAL SERVICE MANUAL Battery Slave ICS950813 (Clock Generater) Slave ICS91718 (LVDS Spresd Spectrum) Slave CH7011A (TV) Slave SO-DIMM SPD Slave A0h, A2h AT24C02 (IEEE-1394 EEPROM) Slave 93C46 (LAN EEPROM) Slave 2.4.10GPIO Pin Assignment The following will list the core chip GPIO definition and function:...
  • Page 19 TECHNICAL SERVICE MANUAL Prestigio Visconte120 INPUT : Input voltage range : 9V~17Vdc (Battery) or 18V~21.5Vdc (Adaptor). 20V @ 3.25A,65W constant voltage mode . Adapter: Battery: Main Battery: 4 Cells (4S1P) DC 14.8V 2200mA 3 Cells(3S2P) DC 11.1V 2200mA/2000mA Second Battery: 3 Cells(3S1P) DC 11.1V(Option) 2200mA 2.6.1 General Requirement...
  • Page 20 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 2.6.3 Power Management Mode Definitions Each system (or model) may have different PM model and state definition. For clear, see the following table : PM Mode Definitions Full-On The CPU runs in full speed and all the devices are power on. The system can respond to all applications with maximum performance.

  • Page 21: Cpu Fan Control

    TECHNICAL SERVICE MANUAL Prestigio Visconte120 SOFF/STD The state is the most power saving mode, all of the parts in the system will power off, except the keyboard controller enter to idle mode continuously to control the battery charging and monitor power button.
  • Page 22 Prestigio Visconte120 TECHNICAL SERVICE MANUAL Because fan will consume some power and make some noise, the system will try to keep the fan in low speed and keep the system in high performance as possible. Unfortunately, there are some trade-off among some factors: thermal, noise and CPU performance, so we increase the fan speed as active cooling method and triger the CPU clock throttling as passive cooling method.
  • Page 23 TECHNICAL SERVICE MANUAL Prestigio Visconte120 2.7.3 Start to flash BIOS with Crisis Disk Function 2.7.3.1Insert AC adaptor, in case the Battery is too low to shutdown during flashing BIOS 2.7.3.2 Press Power Button to turn on power 2.7.3.3 Press “Crisis Disk option key” (ex. Ctrl-Home) several times 2.7.3.4 Watch the USB Floppy Disk Drive is accessing a while...
  • Page 24 Prestigio Visconte120 TECHNICAL SERVICE MANUAL BIOS SETUP UTILITY Advanced Main Security Power Boot Exit Advanced Settings Configure the IDE device(s) WARNING: Setting wrong values in below sections May cause system to malfunction. >IDE Configuration TouchPad Support [Auto] Internal Modem Support [Enable] ←...
  • Page 25 TECHNICAL SERVICE MANUAL Prestigio Visconte120 Advanced Main Security Power Boot Exit Primary IDE Master Select the type Of device connected Device :Hard Disk To the system. Vendor :FUJITSU MHT….. Size :40.0GB LBA Mode :Supported Block Mode :16Sectors PIO Mode Async DMA :MultiWord DMA-2 Ultra DMA :Ultra DMA-5 S.M.A.R.T.

  • Page 26: Power Menu

    Prestigio Visconte120 TECHNICAL SERVICE MANUAL Security Settings Install or Change the Password. Supervisor Password :Not Installed User Password :Not Installed Change Supervisor Password Change User Password Clear User Password ← → Select Screen Boot Sector Virus Protection [Disabled] ↑ ↓...
  • Page 27 TECHNICAL SERVICE MANUAL Prestigio Visconte120 Boot Main Advanced Security Power Exit Boot Settings Configure Settings During System Boot. Quiet Boot [Enabled] (depend on OEM logo) > Boot Device Priority ← → Select Screen ↑ ↓ Select Item Enter Go to Sub Screen...
  • Page 28 Prestigio Visconte120 TECHNICAL SERVICE MANUAL Save Changes and Exit After saing the Discard Changes and Exit Changes. Discard Changes F10 key can be used Load Optimal Defaults For this operation. ← → Select Screen ↑ ↓ Select Item Enter Go to Sub Screen...
  • Page 29 TECHNICAL SERVICE MANUAL Prestigio Visconte120...
  • Page 30 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 2.1. System Block Diagram …………………………………………………... 2.2. Major Component Definition.……..……………………………….…… 2.3. Connector Definition…….……………………………………………….. 2.4. Major Components And Connectors Location………………………….

  • Page 31: System Block Diagram

    TECHNICAL SERVICE MANUAL Prestigio Visconte120 2.1. System Block Diagram...

  • Page 32: Major Component Definition

    Prestigio Visconte120 TECHNICAL SERVICE MANUAL 2.2. Major Component Definition CPU Socket (U38A)
  • Page 33 TECHNICAL SERVICE MANUAL Prestigio Visconte120 CPU Socket (U38B)
  • Page 34 Prestigio Visconte120 TECHNICAL SERVICE MANUAL CPU Socket (U38C)
  • Page 35 TECHNICAL SERVICE MANUAL Prestigio Visconte120 CPU Socket (U38D)
  • Page 36 Prestigio Visconte120 TECHNICAL SERVICE MANUAL Intel 855 GME (U19A)
  • Page 37 TECHNICAL SERVICE MANUAL Prestigio Visconte120 Intel 855 GME (U19B)
  • Page 38 Prestigio Visconte120 TECHNICAL SERVICE MANUAL Intel 855 GME (U19B)
  • Page 39 TECHNICAL SERVICE MANUAL Prestigio Visconte120 Intel 855 GME (U19D)
  • Page 40 Prestigio Visconte120 TECHNICAL SERVICE MANUAL Intel 855 GME (U19E)
  • Page 41 TECHNICAL SERVICE MANUAL Prestigio Visconte120 Main Clock Generator (U22) Clock Buffer (DDR) U25...
  • Page 42 Prestigio Visconte120 TECHNICAL SERVICE MANUAL TI 1410 (U24)
  • Page 43 TECHNICAL SERVICE MANUAL Prestigio Visconte120 TSB43AB22A (U44)
  • Page 44 Prestigio Visconte120 TECHNICAL SERVICE MANUAL ICH4-M –(U23A)
  • Page 45 TECHNICAL SERVICE MANUAL Prestigio Visconte120 ICH4-M –(U23B)
  • Page 46 Prestigio Visconte120 TECHNICAL SERVICE MANUAL ICH4-M –(U23C)
  • Page 47 TECHNICAL SERVICE MANUAL Prestigio Visconte120 MAX1907(U1) Amplifier TPA6011A4 (U21) VT1612A (U20)
  • Page 48 Prestigio Visconte120 TECHNICAL SERVICE MANUAL IT8510E (U46)
  • Page 49 TECHNICAL SERVICE MANUAL Prestigio Visconte120 LAN (U28)
  • Page 50 Prestigio Visconte120 TECHNICAL SERVICE MANUAL Main Clock Generator (U22) ICS 91718 (U25)
  • Page 51 TECHNICAL SERVICE MANUAL Prestigio Visconte120 Flash ROM (U43)

  • Page 52: Connector Definition

    Prestigio Visconte120 TECHNICAL SERVICE MANUAL 2.3. Connector Definition Memory DDR_DIMM (CON18)
  • Page 53 TECHNICAL SERVICE MANUAL Prestigio Visconte120 Memory DDR_DIMM (CON17)
  • Page 54 Prestigio Visconte120 TECHNICAL SERVICE MANUAL LCD Connector (CON2) Inverter (CON1)
  • Page 55 TECHNICAL SERVICE MANUAL Prestigio Visconte120 S-Video (CON14)
  • Page 56 Prestigio Visconte120 TECHNICAL SERVICE MANUAL PCMCIA_SOCKET (CON9)
  • Page 57 TECHNICAL SERVICE MANUAL Prestigio Visconte120 MIC Jack (CON20) Speaker Jack (CON19) & R/L Speaker (CON22)
  • Page 58 Prestigio Visconte120 TECHNICAL SERVICE MANUAL Modem CON (CON28) CRT Connector (CON5) LAN RJ45/Modem phone (CON12)
  • Page 59 TECHNICAL SERVICE MANUAL Prestigio Visconte120 T/P (CON26) USB CONN (CON6)
  • Page 60 Prestigio Visconte120 TECHNICAL SERVICE MANUAL USB_BT_CON (CON23) USB_BOARD_CON (CON10)
  • Page 61 TECHNICAL SERVICE MANUAL Prestigio Visconte120 Primary Driver HDD (CON24)
  • Page 62 Prestigio Visconte120 TECHNICAL SERVICE MANUAL Secondary Driver (Master) CD-ROM (CON16) MDC Connector (CON25) Internal KB (CON4)
  • Page 63 TECHNICAL SERVICE MANUAL Prestigio Visconte120 LED CONN (CON10) Power Switch&LED (CON29) Fan_CON (CON13) Battery (CON15) &Adapter(CON11)
  • Page 64 Prestigio Visconte120 TECHNICAL SERVICE MANUAL...

  • Page 65: Major Components And Connectors Location

    TECHNICAL SERVICE MANUAL Prestigio Visconte120 2.4. Major Components And Connectors Location...
  • Page 66 Prestigio Visconte120 TECHNICAL SERVICE MANUAL...
  • Page 67 TECHNICAL SERVICE MANUAL Prestigio Visconte120...
  • Page 68 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 3.1. Top Cabinet & MB Assembly & Keyboard & Battery…………… 3.2. Bottom Cabinet & HDD Assembly & Cover Door……..…………... 3.3. LCD Module Assembly………………..

  • Page 69: Top Cabinet & Mb Assembly & Keyboard & Battery

    TECHNICAL SERVICE MANUAL Prestigio Visconte120 3.1. Top Cabinet & MB Assembly & Keyboard & Battery...

  • Page 70: Bottom Cabinet & Hdd Assembly & Cover Door

    Prestigio Visconte120 TECHNICAL SERVICE MANUAL 3.2. Bottom Cabinet & HDD Assembly & Cover Door...
  • Page 71 TECHNICAL SERVICE MANUAL Prestigio Visconte120 PART NUMBER DESCRIPTIONE 71-UF 4012-00 K/B W/F2 ICON #8006 US 86KEY JME 223IIX 50-UF 4053-00 COVER HINGE 223 #8017 83-UF 4010-01 TOP CAB ASSY #8017/8100 223II0 R01 50-UF 4100-10 LENS R TOP BASE 223 #8017...

  • Page 72: Lcd Module Assembly

    Prestigio Visconte120 TECHNICAL SERVICE MANUAL 3.3. LCD Module Assembly...
  • Page 73 TECHNICAL SERVICE MANUAL Prestigio Visconte120 PART NUMBER DESCRIPTIONE 50-UF4041-00 BACK CAB LCD WIDE 223 50-UF4090-00 LATVH LCD 223 40-UF4031-00 SHIELDING-SPONGE WIDE 223 29-UF4050-00 CABLE LCD AU WIDE 223 76-030003-3A INVERTER SAMPO DIVTN0003-D11-R:3A 50-U98211-00 MYLAR INVERTER N355V1 29-UF4082-00 CABEL INV-MIC-SPK ASSY WIDE 223 72-112260-00 LCD 12.1”...
  • Page 74 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 40-UF4050-20 HINGE-L AU WIDE 223 10 40-UF4051-20 HINGE-R AU WIDE 223 11 22-300062-00 SPK-MIC ASSY GRM-62A WIDE 223 12 51-UF4020-00 SPONGE SPK WIDE 223 13 40-UF4800-00 MAGNET 13*5*4 223 14 50-UF4031-00 FRONT CAB LCD AU WIDE 223...
  • Page 75 TECHNICAL SERVICE MANUAL Prestigio Visconte120...
  • Page 76 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 4.1. System Disassembly Procedures…………………………………………… 4.2. LCD Display Panel Disassembly Procedure………………….…………...
  • Page 77 TECHNICAL SERVICE MANUAL Prestigio Visconte120 4.1. System Disassembly Procedures Please refer to the disassembly procedures of the 223II0. 1. Open the battery lock firstly. 2. Open the another lock and take off the battery pack.
  • Page 78 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 3. Unfasten nine (9) screws and pull out the CPU cover. Open the lock of USB port cover and pull off the cover. 4. Unfasten three (3) screws of the thermal module and disconnect the CPU fan cable.
  • Page 79 TECHNICAL SERVICE MANUAL Prestigio Visconte120 6. Remove the DDR RAM. 7. Pull off the hard disk device. 8. Unfasten two (2) screw .
  • Page 80 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 9. Remove the wireless card cover. 10. Disconnect the antenna cable and remove wireless card. 11. Pull out the optical device...
  • Page 81 TECHNICAL SERVICE MANUAL Prestigio Visconte120 12. Unfasten eleven (11) screws of the bottom. 13. Unlock three (3) latches of the Keyboard. 14. Disconnect keyboard cable and remove the keyboard.
  • Page 82 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 15. Remove the left and right hinge covers. 16. Unfasten for (4) screws. 17. Disconnect the LCD cable and Inverter cable.Then remove the whole LCD module...
  • Page 83 TECHNICAL SERVICE MANUAL Prestigio Visconte120 18. Gently disassemble the bottom from the system. 19. Disconnect Modem, Speaker and USB BD cable. Then unfasten four (4) screws of Speaker and two (2) screws of USB BD.. 20. Unfasten one (1) hex nut and remove...
  • Page 84 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 21. Disconnect the CardReader BD cable. Then unfasten one (1) screw and one (1) hex nut. 22. Remove the CardReader BD 23. Disconnect the CRT BD cable and unfasten one (1) screw.
  • Page 85 TECHNICAL SERVICE MANUAL Prestigio Visconte120 25. Unfasten two (2) screws and remove the CRT BD. 26. Disconnect the CRT cable on the MB and TouchPad cable. Unfasten six (6) screws and four (4) hex nuts. 27. Gently remove the main board from the...
  • Page 86 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 28. System disassembly finished.
  • Page 87 TECHNICAL SERVICE MANUAL Prestigio Visconte120 4.2. LCD Display Panel Disassembly Procedure 1. Remove two (2) rubber stoppers and unfasten 2 (2) screws . 2. Gently undraw mylar-net and unfasten 2 (2) screws both sides. 3. Gently disassemble the LCD front...
  • Page 88 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 4. Unfasten two (2) screws and disconnect three cables. Then remove the Inverter BD. 5. Unfasten four (4) screws on the Speaker. 6. Unfasten six (6) screws...
  • Page 89 TECHNICAL SERVICE MANUAL Prestigio Visconte120 7. Remove LCD panel from LCD back cabinet. 8. Disconnect the LCD cable. 9. Unfasten 4 (4) screws and remove the right & left LCD bracket.
  • Page 90 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 10. LCD display panel disassembly finished.
  • Page 91 TECHNICAL SERVICE MANUAL Prestigio Visconte120...
  • Page 92 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 5.1. CPU, RAM, HDD Installation…………………………………………… 5.2. Upgrade System & Keyboard BIOS…………..…………….…………...
  • Page 93 TECHNICAL SERVICE MANUAL Prestigio Visconte120 5.1. CPU, RAM, HDD Installation Warning Notice For precautionary measures, please disconnect the AC adapter remove the battery from the battery compartment while doing the installation procedure of the CPU, Memory & HDD. Procedure to remove the battery 1.

  • Page 94: Important Notice

    Prestigio Visconte120 TECHNICAL SERVICE MANUAL A. CPU Installation Guide Important Notice The CPU thermal pad of the CPU fan heat sink (black color) is one time use only. Meaning that if you remove the CPU heat sink from the CPU, you must REPLACE the CPU thermal pad with a new thermal pad (black color).
  • Page 95 TECHNICAL SERVICE MANUAL Prestigio Visconte120 Align the Pin 1 of CPU with Pin 1 of CPU socket and gently put the CPU into the CPU socket. Lock the CPU socket clockwise. 6. Put back the CPU heat sink assembly and fasten the three (3) screws and connect...
  • Page 96 Prestigio Visconte120 TECHNICAL SERVICE MANUAL B. HDD Module Installation Guide 1. Fasten four (4) screws of HDD module. 2. Push the HDD bracket into the HDD socket. C. Memory Module Installation Guide 1. Gently assemble the DDR RAM module...
  • Page 97 TECHNICAL SERVICE MANUAL Prestigio Visconte120 5.2. Upgrade the BIOS Important Notice The utility only support at real mode (DOS mode), can not run at the protected mode (Window Mode). Do make sure that the system boot from real mode and plug AC power when to update the BIOS or install the utility.
  • Page 98 Prestigio Visconte120 TECHNICAL SERVICE MANUAL...
  • Page 99 TECHNICAL SERVICE MANUAL Prestigio Visconte120 Trouble Shooting List 6.1 No display 6.2 VGA controller failure 6.3 LCD no display / Invalid picture 6.4 External monitor has no display or color incorrect 6.5 Memory test error 6.6 Keyboard test error 6.7 Touch pad test error 6.8 Memory Card bus Failure...
  • Page 100 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 6.1 No display (system failure) Symptom: There is no display on both LCD and Monitor after power on although the LCD and Monitor are known-good. No Display Replace monitor or LCD Monitor or LCD module ok?
  • Page 101 TECHNICAL SERVICE MANUAL Prestigio Visconte120 6.2 VGA controller failure Symptom: There is no display or distortion on both LCD and Monitor although Power-On-Self-Test is passed VGA Controller Failure Try reinstall VGA driver in Windows XP Correct it Retest ok?? Screen distortion?
  • Page 102 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 6.3 LCD no display or Invalid Picture Symptom: The LCD shows nothing or abnormal picture, but it is ok for external monitor. LCD No Display Try another known good LCD module Replace each parts of LCD...
  • Page 103 TECHNICAL SERVICE MANUAL Prestigio Visconte120 6.4 External monitor has no display or color abnormal Symptom: The CRT monitor shows nothing or abnormal color, but it is ok for LCD Monitor No Display Try another known good monitor Display Ok? Replace faulty monitor...
  • Page 104 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 6.5 Memory test error Memory test error Try another known good DRAM module Replace the faulty Test OK? DRAM module Replace motherboard...
  • Page 105 TECHNICAL SERVICE MANUAL Prestigio Visconte120 6.6 Keyboard test error (including external K/B & PS/2 mouse) Symptom: error message of keyboard failure is shown or any key doesn’t work Keyboard test error Is K/B cable connected to Connect or Replace properly?
  • Page 106 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 6.7 Touch Pad test error Symptom: An error message is shown when the Touch Pad point is enabled Touch pad error 1. Check Touch pad device in Windows XP if it is properly Installed (including driver) 2.
  • Page 107 TECHNICAL SERVICE MANUAL Prestigio Visconte120 6.8 Memory Card Bus failure Symptom: When insert Memory Stick can’t detect Device with removable storage. Memory Card Bus failure 1.Check Memory Card Bus Device in Windows XP if it is properly installed(including driver) 2.Try Reinsert Memory Stick...
  • Page 108 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 6.9 Hard disk drive test error Symptom: Either an error message is shown, or the drive motor spins non-stop, while reading data from or writing data to Hard disk Hard disk test error Check BIOS...
  • Page 109 TECHNICAL SERVICE MANUAL Prestigio Visconte120 6.10 CMOS test error CMOS data lost, or inaccurate system time & data CMOS test error 1. Plug in AC adapter, power on the system and set correct data in BIOS setup 2. Replace CMOS Battery 3.
  • Page 110 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 6.11 IEEE 1394 Failure Symptom: When backup HDD using IEEE 1394 can’t detect the device.. IEEE 1394 Failure 1. Check IEEE 1394 device in Windows XP if it is properly installed (including driver) 2. Try another backup HDD using IEEE 1394 device...
  • Page 111 TECHNICAL SERVICE MANUAL Prestigio Visconte120 6.12 PIO port test error Symptom: When a print command is issued, printer prints nothing or garbage. PIO test error 1. check whether cables, printer & printer driver are installed properly 2. try another working printer and cable...
  • Page 112 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 6.13 Audio failure Symptom: No sound from speaker after audio drive is installed. Audio test error 1. check whether cables, speakers & audio drivers are installed properly 2. try another working speaker & cable Re-test ok?
  • Page 113 TECHNICAL SERVICE MANUAL Prestigio Visconte120 6.14 No power symptom: Symptom: When the power button is pressed, nothing happens, power indicator is not light up. No Power Check Adapter is good Replace Bios Correct it Replace motherboard...
  • Page 114 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 6.15 CD-ROM drive test error An error message is shown when reading data from CD-ROM drive CD-ROM driver test error Check BIOS Correct it Setup OK? Try another known good CD-ROM Replace the faulty parts...
  • Page 115 TECHNICAL SERVICE MANUAL Prestigio Visconte120 6.16 Stopping in LCD screen while booting Stop in LCD Screen while booting 1.Try another known good CD-ROM 2. Try another known good HDD 3. Try another known good CPU 4.. Thermal modle deformation Replace Bios ok?
  • Page 116 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 6.17 PCMCIA Card Bus failure Symptom : when insert PCMCIA card to PCMCIA slot, but system can’t detect. PCMCIA card failure Insert PCMCIA card completely again, make sure good connection. Check drive & Correct it...
  • Page 117 TECHNICAL SERVICE MANUAL Prestigio Visconte120 6.18 IR Port can’t transfer data. IR failure & no response Check BIOS setup OK? Correct it Check driver install OK Correct it Replace Motherboard...
  • Page 118 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 6.19 Modem failure Modem Failure Check Driver install & Correct it Telephone Line is OK? Replace another Correct it known good Modem board Replace Motherboard...
  • Page 119 TECHNICAL SERVICE MANUAL Prestigio Visconte120 6.19 LAN failure Symptom: When cannot detect Network Adapter device and can’t enter internet. LAN failure 1. Check Network Adapter Device in Windows XP if it is properly Installed (including driver) 2. Setup Network Connections in Windows XP 3.
  • Page 120 Prestigio Visconte120 TECHNICAL SERVICE MANUAL 6.21 TV Out failure TV Out failure 1. Check Display adapter Device in Windows XP if it is properly installed(including driver) 2. Check S-Vedio cable if is properly insert TV 3. Setup display properties to select TV in Windows XP...

  • Page 121: Battery Failure

    TECHNICAL SERVICE MANUAL Prestigio Visconte120 6.22 Battery Failure Battery Failure Try another known good Battery Correct it Replace Motherboard...

  • Page 122: Usb Port Failure

    Prestigio Visconte120 TECHNICAL SERVICE MANUAL 6.23 USB Port Failure USB Port Failure Try another know good USB Device Correct it Replace Motherboard...
  • Page 123 w w w . p r e s t i g i o . c o m...

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