Trouble Shooting/Warranty; Warranty Information - Bully Dog Power Pup Installation Manual

CONDITION
Downloader displays
unknown part #
Downloader doesn't light up
when plugged into OBDII
Checksum error during initial
install
Where is Serial # Located
Downloader displays:
high voltage
turn off ACC.
Downloader displays:
not factory, another after-
market product has been
detected
For more information on up-to-date troubleshooting guide for the Power Pup™, go to
Warranty information for the Power Pup™ downloader can be found in the Power Pup™ package along
with this instruction set. Warranty information can also be found on the web at:
POwEr PuP™ TrOuBLEShOOTING
POSSIBLE SOURCES
Installation
Installation
Installation
Location
Too much voltage
running through ECM
there is another
downloader or software
program installed on the
vehicle
www.bullydog.com/Product_Updates.php

wArrANTy INFOrMATION:

www.bullydog.com

Trouble shooting/Warranty

ACTION
If the downloader says unknown Part Number when you
try to install, update the product using the Update Agent
software.
If the downloader doesn't light up when plugged into the
OBDII check the cigarette lighter fuse. Replace the fuse if
blown.
Try unplugging the downloader and try again. If problem
continues, update the product using the Update Agent
software and try again.
There is a sticker on the back of the downloader. It is also
displayed on the screen when the unit is first plugged in.
Turn off all vehicle electronics including headlights stereo
AC & fan.
1. Uninstall other downloader or software program before
installing Bully Dog Power Pup.
2. It is not recommended that the Power Pup be installed
with any other downloader or software.
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