Attention: The setup coniguration on the computer you are servicing may have been customized. Running
Automatic Coniguration may alter the settings. Note the current coniguration settings (using the View
Coniguration option); then, when service has been completed, verify that those settings remain in effect.
Strategy for replacing a hard disk drive
Always try to run a low-level format operation before replacing a hard disk drive or a solid-state drive. This
will cause all customer data on the hard disk drive or solid-state drive to be lost. Ensure that the customer
has a current backup of the data before you perform this task.
Attention: The drive startup sequence in the computer you are servicing may have been changed. Be
extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect
drive, data or programs can be overwritten.
If the computer you are servicing is shipped with an mSATA solid-state drive and a hard disk drive, the
mSATA solid-state drive is used for the "cache" function and the Intel
®
Rapid Start Technology. Users are
not recommended to replace the mSATA solid-state drive by themselves. Otherwise, the "cache" function
will not work and the Intel Rapid Start Technology cannot be used any more.
Important notice for replacing a system board
Some components mounted on a system board are very sensitive. Improper handling of a system board can
cause damage to those components, and may cause a system malfunction.
Attention: When handling a system board:
• Do not drop a system board or apply any excessive force to it.
• Avoid rough handling of any kind.
• Avoid bending a system board and hard pushing to prevent cracking at each Ball Grid Array (BGA) chipset.
How to use error message
Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed,
begin the diagnosis with the irst error code. Whatever causes the irst error code might also cause false
error codes. If no error code is displayed, see whether the error symptom is listed in the "Symptom-to-FRU
Index" section.
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Hardware Maintenance Manual