True Fitness CS400 Owner's Manual page 99

CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
Transmitter belt contacts are not
making good contact with the
skin
Contacts on the transmitter belt
are not moist
Transmitter belt is not within 3
feet (1 meter) of the heart rate
receiver
Transmitter belt is not the correct
frequency or is encoded
The battery inside the transmitter
Heart rate is
belt is depleted
displaying
Another user wearing a
erratically or not
compatible transmitter strap is
displaying
within 3 foot (1 meter) of the unit
Environmental interference from
high voltage power lines
Environmental interference from
computers
Environmental interference from
motor driven appliances
Environmental interference from
cell or cordless phone
Environmental interference from
Wi-Fi router
Fault Code
Fault CN00: Corrupted
Console Configuration
Fault CN01: Internal
Fault
Category Description
Corrupted brainboard
Console
configuration - fails integrity check
Console Math error - software
Truefitness.com / 800.426.6570 / 636.272.7100
Readjust the transmitter belt so that it is in full contact with
the skin
Moisten the contacts on the transmitter belt
Adjust your position on the belt so that you are within 3 foot
(1 meter) of the console
Polar equip or compatible receiver use 4.8kHz un-encoded
receiver
replace the transmitter belt with a compatible transmitter belt
Move the units so that there is more space in-between units
Move the unit to another position within the room or move
the cause of the interference until heart rate reading are stable.
If the probable source of interference is plugged into the same
outlet move the suspect source to another outlet.
Cause
Corrupt software
Firmware and
software versions
are not compatible
Console Configure
incorrectly
Corrupt Software
Corrective Action
Power cycle
Re-configure console
Re-install
software/firmware
Contact dealer or
TRUE service
Power cycle
Re-configure console
Re-install
software/firmware
Contact dealer or
TRUE service
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