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WPL25/WHC25 Quick Start Guide
LCD Display (WPL25)
This section lists the LCD display messages that you may encounter when operating the printer. Also,
it provides solutions.
Messages
Head Open
No Paper
Paper Jam
Out of Mem
Take Label
Cutter Error
Possible Cause
* The printer top cover is open.
* Running out of label.
* The label is installed
incorrectly.
* Gap/black mark sensor is not
calibrated.
* Gap/black mark sensor is not
set properly.
* Make sure label size is set
properly.
* Labels may be stuck inside
the printer mechanism.
* The space of FLASH/DRAM
or MicroSD card is full.
* Peel function is enabled.
Waiting user to take label
away to print the next label.
* Cutter jam.
* There is no cutter installed on
the printer.
* Cutter or cutter driver circuit
board is damaged.
20
Recovery Procedure
* Please close the top cover.
* Supply a new label roll.
* Please refer to the steps in
user's manual to reinstall the
label roll.
* Calibrate the gap/black mark
sensor.
* Calibrate the gap/black mark
sensor.
* Set label size correctly.
* Delete unused files in the
FLASH/DRAM or MicroSD card.
* Please take the label away to
print the next label if peeler
module is installed.
* If peeler module is installed and
label is been taken away, but
the message remains. Please
check if the peeler module
connector is connected to main
board properly.
* If peeler module is not installed,
please disable the peeler
function.
* Remove the jammed label.
* Make sure the media thickness
is equal or less than 0.19mm.
* Replace the cutter or cutter
driver circuit board.
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