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nokia
C
P
ONNECTING
EOPLE
CMO Operations & Logistics
WW Service Solutions & Development
Bochum / Germany
Service Manual 6021 Level 1&2
PAGE 1 (22)
CONFIDENTIAL
nokia
6021
RM-94
Transceiver characteristics:
Transceiver with BL-5B 760mAh Li-Ion battery pack
Environmental characteristics:
SERVICE MANUAL
Service Level 1&2
GSM triband 900/1800/1900 (EGSM)
Bluetooth
Color display: 27.5mmx 27.5mm active size, 65 k colors, high
resolution 128x128 active matrix
Keymat with 5(9)-way navigation key
Monoblock design with user changeable front and back covers
Integrated handsfree speaker
Push-to-talk function
Pop-port connector, IrDa
GPRS (Class 10) 3+2, 4+1, EGPRS (Class 6) 3+1, 2+2
Ringing volume: ~100 dB from 5cm distance
WAP 2.0 – xHTML over TCP/IP stack.
Talk time
Up to 3h
Lead-free soldered
RoHS compliant (Restriction on Hazardous Substances,
2002/95/EC)
Copyright © 2005 NOKIA Corporation. All rights reserved.
Approved 1.0
MGR
17.3.2005
Standby
Note
Depends on
Up to 11days
network
parameters

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   Summary of Contents for Nokia 6021

  • Page 1

    Depends on Up to 3h Up to 11days network parameters Environmental characteristics: Lead-free soldered • • RoHS compliant (Restriction on Hazardous Substances, 2002/95/EC) SERVICE MANUAL Service Level 1&2 Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 2: Table Of Contents

    BATTERY TEST ..................................... 20 FORWARDING OF REPAIRS ............................... 21 ESD PROTECTION REQUIREMENTS............................22 CHANGE HISTORY Status Version No. Date Comments Draft 10.03.2005 Initial draft Approved 17.03.2005 Approval Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 3: Introduction

    1. INTRODUCTION The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it confidential.

  • Page 4: General Repair Information

    2. GENERAL REPAIR INFORMATION In this section the technician will get some general hints how to carry out repairs: To familiarize oneself with NOKIA product read the tutorials or user guide on www.NOKIA.com -->Support--> Phones, by selecting the Phone Model.

  • Page 5: Pathfinder For Workshop Staff

    Videos – Disassembly/Assembly NOKIA Online Care Services Training Phone Models Level 1&2 e-learning courses offer a quick overview of the NOKIA phone and support for how to repair and use the phone: Overview & Guides Disassembly & Assembly Troubleshooting Basic information about the...

  • Page 6: Exploded View And Component Disposal

    4. EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL. Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 7: Spare Parts Overview

    PAGE 7 (22) Approved 1.0 ONNECTING EOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany CONFIDENTIAL 17.3.2005 5. SPARE PARTS OVERVIEW Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 8: Spare Parts List

    Bulletins (spare parts, SWAP units and service tools) from NOL! This will ensure, that you are using up-to-date order codes only. Therefore Service Bulletins have to be checked from NOL on daily basis. Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 9: Service Tools

    It provides controlled supply voltage and necessary connections between the phone and the Flash Device. It substitutes for the phone’s standard battery during the software update. Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 10

    Wetec tweezers 22 SA-ESD Wetec tweezers 13 SA-SMD ESD Wetec tweezers PSF SA-ESD Wetec ESD brush E1211 Kaiser Fototechnik airbrush 6315 Wetec dental tool DEM83266/0 Components Scissors 323-5732 Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 11: Sw-update

    Battery Connector side. Now, push down the bottom side of the phone, do not use When removing the phone, always start with the too much force. reverse. Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 12: Disassembly Instructions

    8.) Take the Engine Module from the B-Cover. ® assembly, the reverse order and a Torx Plus driver ® with a torque of 28Ncm has to be used. Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 13

    Module. Do not use the SRT-6 on the right side to avoid damaging underneath components. 15.) Remove the DC-Jack with a DC-Plug. 16.) Remove the Microphone with tweezers. Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 14

    22.) Note, that the IHF Net stays in place during disassembly. 23.) Release the IHF Speaker carefully with a slotted screwdriver. Always use a new Speaker Adhesive when assembling. Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 15: Legend For Quick Trouble Shooter

    Pads or contacts: Check optical and mechanical condition particularly regarding to corrosion. Clean with ESD brush only, if necessary. No more actions possible send product to the appropriate service supplier with higher service level. Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 16: Quick Trouble Shooter Part 1

    PAGE 16 (22) Approved 1.0 ONNECTING EOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany CONFIDENTIAL 17.3.2005 11. QUICK TROUBLE SHOOTER PART 1 Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 17: Quick Trouble Shooter Part 2

    PAGE 17 (22) Approved 1.0 ONNECTING EOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany CONFIDENTIAL 17.3.2005 12. QUICK TROUBLE SHOOTER PART 2 Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 18: Quick Trouble Shooter Part 3

    PAGE 18 (22) Approved 1.0 ONNECTING EOPLE CMO Operations & Logistics WW Service Solutions & Development Bochum / Germany CONFIDENTIAL 17.3.2005 13. QUICK TROUBLE SHOOTER PART 3 Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 19: Bluetooth & Infrared Test

    Search window appears, if all Bluetooth devices in range will be displayed, the test is successful! • Press red End key to reach the Home Menu Note: If the Bluetooth is activated, switch it off! Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 20: Gonogo Test

    After the optical check, a GoNoGo test has to be carried out if the unit has been unscrewed to guarantee the functionality of the phone. Please refer to the actual information on NOKIA Online. When using delivered tester support files, take care of the right setup according to the tester type and product type.

  • Page 21: Forwarding Of Repairs

    Add repair documentation e.g. filled-in service note into Fold the swap carton as shown in Spare Parts SB-004. the swap carton. There are two different sizes of swap cartons for common mobile phones. Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

  • Page 22: Esd Protection Requirements

    Grounded service equipment, i.e. soldering station Normal pressured air for cleaning ESD clothes such as coat or frock modules/displays The video covers general issues concerning Electro-Static Discharge (ESD) Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.

This manual also for:

2272, 2270, 2285, 2275

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