CMO Operations & Logistics
WW Service Solutions & Development
Bochum / Germany
17. FORWARDING OF REPAIRS
When it is necessary to forward of repairs to appropriate service supplier with higher service level we recommend
using the offered swap phone cartons as described in Spare Parts SB-004.
Always Protect the window with a protection film.
Add repair documentation e.g. filled-in service note into
the swap carton.
There are two different sizes of swap cartons for common mobile phones.
Service Manual 6021 Level 1&2
PAGE 21 (22)
Put the unit under the stretch film.
Fold the swap carton as shown in Spare Parts SB-004.
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