Mobotix T24 System Manual

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Page 1 HiRes Video Innovations Robust No moving parts The German company MOBOTIX AG is known as the leading pioneer in network camera technology and ﬁber glass housing its decentralized concept has made high-resolution video systems cost e cient. MxCC/MxEasy Licence free MOBOTIX AG •...
Page 3: Table Of Contents
Content SYSTEM MANUAL PART 2 – SYSTEM STARTUP AND CONFIGURATION This is Part 2 of the T24 System Manual (Operation And Conﬁguration). The complete T24 System Manual also includes Part 1 (System Overview And Installation) and Part 3 (Operating Manual). All manuals can be downloaded as PDF ﬁles from the MOBOTIX website (www.mobotix.com >...
Page 4 4.1.3 Connecting Door Station With The MxEasy Wizard 4.1.4 Setting Date And Time Integrating Door Station Into Network With Static IP Addresses Setting Up Global Connectivity Between MxEasy And Door Station © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • info@mobotix.com...
Page 5 MOBOTIX AG, Langmeil, Germany. Information subject to change without notice! Note: T24 In Multiple-Family Houses (MFH) The T24 system is designed to support the setup and use of multiple doorbells for di erent areas in single-family homes (e. g., areas for both personal and commercial use).
Page 6 Only the optional extensions listed in Section 4 require you to connect the T24 to a computer running MxEasy. The MxEasy video software is free of charge and can be downloaded directly from the MOBOTIX website (www.mobotix.com > Support >...
Page 8: Overview Of Application Scenarios
(for example, a single-family home or doctor’s o ce). This scenario involves one building or apartment with a door that is secured using the T24 system. At the door, visitors can ring the doorbell for one party (meaning one or more occupants).
Page 9 It is possible to use up to 1,000 cards and PIN codes for a single door station! Indoor security door opener Videophone Videophone Door Access using RFID and PIN © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 10: Example
15-year-old daughter, Anna. The three of them live in a single-family home. The door to their house is secured with a T24 IP Video Door Station with a keypad and a T24-DoorMaster. One Grandstream video phone located on the ﬁrst ﬂoor and another Grandstream video phone located on the second ﬂoor near the parents’...
Page 11 Standard Scenario Addressees Ring Smith Family Message People Authentication 6' *33&+&"'7 *' 211$55 (for access and 869 -*5 +#*&'$3 voice mailbox) :'"+ 5;"-'< Anna John Smith Susanne Smith © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 12: Advanced Scenario
Setup Cards Using The Keypad The user cards are included with your MOBOTIX product. These cards allow you to enter the building without the need for a key and enable you to operate the voice mailbox using the keypad.
Page 13 We recommend making a note of all numbers, regardless of whether they are custom numbers or numbers that have been assigned automatically by the system. The T24 User Data Record Card (see Section 3.2.2) is ideally suited for this task. Make sure that you store these records in a safe place.
Page 14: Multiple Doorbells And Voice Mailboxes (Addressees)
T24 System Manual Part 2: Overview Of Application Scenarios 1.2.2 Multiple Doorbells And Voice Mailboxes (Addressees) In addition, the T24 system o ers the visitor the option of entering a special contact number on the keypad (similar to a telephone number) to trigger the doorbell to ring at the remote station of one speciﬁc user or user group (“addressee”).
Page 15 233&+&"'*= >"'+*1+ Addressees 9?)/$# @ ("# 2''* :3""#/$==AB" 1$ )*&=/"0< Ring Ring Smith Family Anna Message Message People Authentication (for access and voice mailbox) Anna John Smith Susanne Smith © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 16: Multiple Door Stations
You can also use multiple networked door stations to secure the main and side entrances of a house. To do so, select one of the door cameras as the master T24. This camera will be in charge of auto-conﬁguration for all door stations and remote stations.
Page 17 Advanced Scenario T24 with keypad C D$EF*3 5""' +" in double frame /$ #$=$*5$3 *5 5+*'3*="'$ 5"=?+&"' T24 complete set in triple frame © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 18: Expand System With Pc And Mxeasy
PC connected to the network (in conjunction with the MOBOTIX video software MxEasy) C (#") B$#5&"' @.G "' as a T24 remote station. You can use MxEasy* to manage and operate up to 16 MOBOTIX cameras and/or door stations. The program can run in the background of a PC screen or touchpad with a standard operating system and pop up automatically when someone rings the doorbell.
Page 19: Worldwide Two-Way Communication Intercom
IP communication MxEasy software When MxEasy is running, you can use an existing Internet connection to create a T24 remote station from which you can access all program functions. This way, you will receive video and audio signals when someone rings the doorbell at your house. You can view the live camera image on your monitor or display, speak with the visitor and operate the door lighting and the door opener remotely.
Page 20: Network Without Dhcp Server (Static Ip Addresses)
You will need a PC with MxEasy and a LAN connection in order to carry out the setup. We describe the basic process of conﬁguring one or more T24 Video Door Station devices in networks with static IP addresses in Section 4.3. With this conﬁguration, you can only startup the system using a computer with MxEasy.
Page 21 Expand System With PC And MxEasy © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 22: System Startup Without A Pc
T24 System Manual Part 2: System Startup Without A PC SYSTEM STARTUP WITHOUT A PC We recommend reading Chapter 2 carefully before starting with the initial system startup in Section 2.1 to avoid operating errors. Please ﬁrst read this selection of frequently asked...
Page 23 Everything Has Been Set Up. How Do I Operate My Door Station And Remote Station(s) Now? Please refer to Part 3 of the T24 Operating Manual, which you can download as a PDF ﬁle free of charge from the MOBOTIX website (www.mobotix.com > Support > Manuals) along with System Manuals Part 1 and Part 2.
Page 24: Step 1: Performing Auto-Conﬁguration
T24 System Manual Part 2: System Startup Without A PC Step 1: Performing Auto-Conﬁguration The following assumes that the T24 has been installed and checked in conjunction with section 2.8 of the System Manual part 1. First remove each required Grandstream video- phone from its packaging, connect the receiver and perform the auto-conﬁguration as...
Page 25: Start The Door Station
Now reconnect the door stations power supply, (for example, plug in the network plug). This causes the door station(s) to reboot. Outdoors Indoors PoE switch Door station VoIP videophone © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 26: Start Auto-Conﬁguration
192.168.0.20) and SIP quick dial number (for example, MX_SIP *101) on the display. • The SIP quick dial number for the ﬁrst videophone is *101 and the T24 uses *201. The auto-conﬁguration process is complete when the camera LEDs light up, all the keypad* C &( F#$5$'+ &'...
Page 27: Functional Test Part
The system time supplied by the T24 is shown on the right side of the display. This system time is valid for all the videophones and door stations. The T24 is normally factory-set to CET (Central European Time).
Page 28 (for example, *102). • Pick up the receiver (press F4 to reject the call). 4. Check Connection Established From The T24 To Videophones By Ringing Doorbell All the connected videophones will ring when you press the bell button on the camera module.
Page 29 The hands-free connection remains active until you either pick up the receiver or press the red speaker button to terminate the connection to the T24. Pressing the red speaker button when the receiver is already o the hook activates the hands-free function.
Page 30: Step 2: Setting Up The Keypad
Now you must enter the Super PIN and add the admin card. Although you do not need to add user cards and set the time now (Sections 2.2.3 and 2.2.4), these actions are basic conﬁguration steps that also need to be carried out (MOBOTIX recommendation).
Page 31: Enter The Super Pin
0–9). The more digits the number has, the more secure it is. Make a note of your personal Super PIN immediately in your T24 User Data Record Card (see Section 3.2.2). Step 3 of the system startup process requires you to enter your Super PIN on the videophone for authentication purposes (see Section 2.3.2).
Page 32: Add Admin Card
(time, changing the Super PIN) on the keypad. You should keep the card in a safe place together with your T24 User Data Record Card. MOBOTIX recommends only using your blue user cards to avoid losing your safety-critical admin card for everyday use (open the door, access your voice mailbox from the keypad and so on).
Page 33 Section 2.2.4 (Set Time Zone, Time and Date) or Section 2.3 (Set Up The Videophone). Notes When you set up a card as part of an extended T24 scenario (see Section 1.2), you have the option of assigning an individually-selected Personal, Transponder and Contact No.
Page 34: Add User Cards (Fast Setup)
ﬁrst switch on Add mode again. Add User Card (Without Individual Number Assignment): 1. If you want a user of the speciﬁc card to have access to voice-mail at the T24 door station, press the blue bell button before registering that card as keyless entry.
Page 35 4. Entering Add mode: Press the OK/MENU button until you hear the second beep again (button lights up blue again). hold (2nd beep) © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 36: Set Time Zone, Time And Date
T24 System Manual Part 2: System Startup Without A PC 2.2.4 Set Time Zone, Time And Date The videophone display shows the current system time. If this is incorrect, you can manually set the time, date and time zone on the keypad.
Page 37 After the time zone has been displayed, you remain in Keypad Conﬁguration mode for 60 seconds, before this mode switches o automatically (if you do not press any more buttons). Press the ESC/ALARM button to exit the mode immediately. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 38 T24 System Manual Part 2: System Startup Without A PC Set Time: 1. Switching on Conﬁguration mode (again, if necessary): Press the OK/MENU button until you hear the second beep (button ﬂashes blue). hold (2nd beep) 2. Hold your admin card up to the keypad buttons until the OK/MENU button lights up blue continuously.
Page 39 After the date has been displayed, you remain in Keypad Conﬁguration mode for 60 seconds, before this mode switches o automatically (if you do not press any more buttons). Press the ESC/ALARM button to exit the mode immediately. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 40: Step 3: Conﬁgure The System Via A Videophone
Remote Station Start View: Once connection between a videophone and the T24 has been established (for example, by picking up the receiver), the live camera image appears with the remote station menu...
Page 41 Press the “*“ button three times to go from the start view to the Setup menu. Continue with the following sections. R;$ )$'? =*'K?*K$ &5 (*1+"#EU5$+ +" V'K=&5; © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 42: Change Menu And Voice Mailbox Greeting Language
T24 System Manual Part 2: System Startup Without A PC 2.3.1 Change Menu And Voice Mailbox Greeting Language This language setting also automatically selects the standard German/English voice mailbox greetings (for example, a prompt for a visitor to leave a message if the door is not opened).
Page 43: Open Admin Setup
You will not be able to re-enter your Super PIN for up to 30 minutes (the time for the next possible PIN entry is displayed). © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 44: Change Your Super Pin
T24 System Manual Part 2: System Startup Without A PC 2.3.3 Change Your Super PIN We recommend changing the Super PIN for security reasons (protection against manipula- tion or unauthorized access to the door station) • if your door station does not have a keypad and therefore a Super PIN has not been entered yet, •...
Page 45: Set Door Status Display
To ensure that the status of the entrance door is displayed on the videophone, • A door contact (door opened/closed) and a door lock switch (door lock locked/ unlocked) must be connected to the T24-DoorMaster or the keypad (see Part 1 of the System Manual – Installation) •...
Page 46: Activate Video Recording
T24 System Manual Part 2: System Startup Without A PC If you do not know whether and where door sensors are connected, simply try out the di erent options and check them using the the status display. Info Icon Description...
Page 47 (see Section 2.3.6). Caution If you have activated recording, please see the relevant legal guidelines for video surveillance. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 48: Functional Test Part
T24 System Manual Part 2: System Startup Without A PC 2.3.6 Functional Test Part 2 After you have set up your keypad and videophones (Sections 2.2 and 2.3), you should carry out a ﬁnal functional test: 1. Check That Your Blue User Cards Open The Door Hold each blue user card that you previously set up up to the keypad to check that the door opening mechanism is triggered.
Page 49 (see Section 2.3.5). If part 2 of the functional test continues to fail despite the measures recommended, please contact your MOBOTIX partner or the MOBOTIX support team (for more information, visit www.mobotix.com > Support). Continue now with step 4 (Section 2.4) to complete the system startup.
Page 50: Step 4: Protect Your System Via A Videophone
As network devices, the T24 door camera and the Grandstream videophone generally allow access to their conﬁguration by entering the IP address in the address bar of a web browser on a networked computer.
Page 51: Change Grandstream Web Password
Press 7 to generate a new password that includes letters and numbers. Make a note of the new password in your T24 User Data Record Card (see Section 3.2.2). Exit this menu by pressing the “*“ twice (only possible a few seconds after you have changed the password).
Page 52: Disable Auto-Conﬁguration
T24 System Manual Part 2: System Startup Without A PC 2.4.2 Disable Auto-Conﬁguration By disabling auto-conﬁguration, you can prevent access to the door station from the outside. Otherwise, auto-conﬁguration could be activated again by pressing the camera bell button, allowing anyone to set up a new Super PIN and admin card and open the door.
Page 53: Save Your System Conﬁguration
Step 4: Protect Your System Via A Videophone 2.4.3 Save Your System Conﬁguration The initial startup and protection steps for the system are now complete. MOBOTIX recommends saving your current system conﬁguration, • so as to be able to easily reset inadvertent or unwanted changes made to the system conﬁguration,...
Page 54: Access Conﬁguration On The Keypad
T24 System Manual Part 2: Access Conﬁguration On The Keypad ACCESS CONFIGURATION ON THE KEYPAD Quick Start: Access Conﬁguration The Quick Start guide supports your conﬁguration work and helps you to learn the main features. It DOES NOT cover everything stated in Sections 3.3. and 3.4 of this manual. You should read them, too.
Page 55: Software Version
(2nd beep) Recall Transponder Information (With Admin Or User Card) Transponder number P?'1+&"' '"+ *B*&=*/=$ hold (2nd beep) -&+; +;$ +#*3$5)*' 1*#3 Personal number hold (2nd beep) © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 56: Individual Conﬁguration Of Access Media
T24 System Manual Part 2: Access Conﬁguration On The Keypad Individual Conﬁguration Of Access Media As described in the extended application scenario in Section 1.2, the MOBOTIX transponder cards can also be set up with individually-selected personal, transponder or contact numbers.
Page 57: T24 Data Record Card
(To Be Completed By Installer/Admin Setting Up The System) You will ﬁnd the T24 User Data Record Card shown below in the appendix of this manual. Here, you should enter all user data and passwords that occur during conﬁguration. Store the record card in a safe place.
Page 58: Managing Transponders
T24 System Manual Part 2: Access Conﬁguration On The Keypad Managing Transponders 3.3.1 Add User Card (Individual Number Assignment) You need the red admin card to set up a blue user card. Proceed As Follows: 1. Specify the individually-selected personal, contact and/or transponder numbers as required and immediately enter them on your T24 User Data Record Card (see 3.2.2).
Page 59 60 seconds, a low warning tone is sounded and the system reverts to the regular operating mode (all buttons light up white). If required, re-enter into Add mode as described above. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 60: Erase User Card
T24 System Manual Part 2: Access Conﬁguration On The Keypad 3.3.2 Erase User Card If you no longer require a previously set-up blue user card, if the card is no longer available (loss, theft), or if you want to set up the card afresh with individual numbers, e.g., for a di erent user or voice mailbox, you should erase the card.
Page 61 60 seconds, a low warning tone is sounded and the system reverts to the regular operating mode (all buttons light up white). If required, re-enter into Erase mode as described above. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 62: Time-Restricted Access ("Tradesman Card")
T24 System Manual Part 2: Access Conﬁguration On The Keypad 3.3.3 Time-Restricted Access (“Tradesman Card“) With the keypad, you can conﬁgure a user card to provide keyless entry (without voice mailbox access via the keypad) for a time span of up to 48 hours. However, this card cannot be set up for use as a regular user card.
Page 63 In case of a wrong entry, cancellation of entry via the ESC/ALARM button, or a delay of more than 60 seconds, a low warning tone is sounded and the system immediately reverts to the regular operating mode (all buttons light up white). © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 64: Add Further Admin Cards
T24 System Manual Part 2: Access Conﬁguration On The Keypad 3.3.4 Add Further Admin Cards As part of the initial system startup, you have already set up a red admin card via the keypad (see 2.2.2). If needed, you can also set up additional admin cards via the keypad (e.g., as backup cards or for...
Page 65 60 seconds, a low warning tone is sounded and the system reverts to the regular operating mode (all buttons light up white). If required, re-enter into Add mode as described above. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 66: Erase Admin Card
T24 System Manual Part 2: Access Conﬁguration On The Keypad 3.3.5 Erase Admin Card If you no longer require a previously set-up red admin card, or if the card is no longer available (loss, theft), you should erase the card for security reasons.
Page 67 60 seconds, a low warning tone is sounded and the system reverts to the regular operating mode (all buttons light up white). If required, re-enter into Erase mode as described above. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 68: Manage Access Pins
MOBOTIX recommends changing your access PINs on a regular basis. Always make a note of your access PINs on your T24 User Data Record Card, which should be stored in a secure location (see 3.2.2). 3.4.1 Add PIN One way to set up access PINs is to assign them to speciﬁc users via their personal numbers.
Page 69 60 seconds, a low warning tone is sounded and the system reverts to the regular operating mode (all buttons light up white). If required, re-enter into Add mode as described above. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 70: Delete Pin
T24 System Manual Part 2: Access Conﬁguration On The Keypad 3.4.2 Delete PIN You need the red admin card as well as the PIN itself to erase a previously set-up access PIN. Proceed As Follows: 1. Enter Conﬁguration Mode: Press the OK/MENU button until you hear the second beep (button ﬂashes blue).
Page 71 60 seconds, a low warning tone is sounded and the system reverts to the regular operating mode (all buttons light up white). If required, re-enter into Erase mode as described above. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 72: Change Pin
Proceed As Follows: 1. Select the new access PIN and immediately make a note of it on your T24 User Data Record Card (see 3.2.2). The new access PIN also needs to have at least four and no more than 16 digits, and it may not consist of zeros only.
Page 73 You require the old and new PINs as well as the user’s personal or contact number to change an access PIN previously set up for a user. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 74: Erase All Access Privileges Of A User (Cards/Pins)
T24 System Manual Part 2: Access Conﬁguration On The Keypad Erase All Access Privileges Of A User (Cards/PINs) By using the red admin card and the keypad, you can erase all the access media set up for a speciﬁc user at once, i.e., all blue user cards and access PINs assigned to the same personal number.
Page 75 60 seconds, a low warning tone is sounded and the system immediately reverts to the regular operating mode (all buttons light up white). If required, re-enter into Erase mode as described above. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 76: Erase Contact (Doorbell/Voice Mailbox)
T24 System Manual Part 2: Access Conﬁguration On The Keypad Erase Contact (Doorbell/Voice Mailbox) The steps described here are only available if you have created new contacts in the system by setting up contact numbers. Every setup contact number represents a contact and works like a telephone line to speciﬁc user or user groups in the building.
Page 77 60 seconds, a low warning tone is sounded and the system immediately reverts to the regular operating mode (all buttons light up white). If required, re-enter into Erase mode as described above. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 78: Change Super Pin Using The Keypad
PIN (8–16 digits) and the red admin card. Proceed As Follows: 1. Select a new Super PIN and immediately make a note of it on your T24 User Data Record Card (see 3.2.2). The new Super PIN also needs to have at least eight and no more than 16 digits, and it should be selected with security in mind (no obvious number combinations).
Page 79 5. Enter old Super PIN once: Enter the old Super PIN and brieﬂy press the OK/MENU button (the button’s ﬂashing pattern will change). Please note: If the module software of your keypad (T24-KeypadRFID) is release number 1.0.1.4 or older, you do not need to enter the old Super PIN. Proceed to step 6.
Page 80: System Expansion With Mxeasy
Keypad. See Section 4.2 for a description of how to set up a T24 for operation in a network with a static IP address. © MOBOTIX AG • Security Vision Systems • Made in Germany...
Page 81 Mobile T24 Remote Station: MOBOTIX App For iPad, iPhone And iPod touch R;$ *FF &5 +;$ F$#($1+ )"/&=$ RWX #$)"+$ The MOBOTIX App serves as a powerful mobile remote station for all T24 Door Stations 5+*+&"', and newer MOBOTIX camera models. The app will be available in the app store from d R-"U-*E 1"))?'&1*+&"'...
Page 82: Setting Up Pc As T24 Remote Station
Apart from a Grandstream GXV3140 videophone, any computer (available in the network) can be used as a T24 remote station if MxEasy is installed on it. You can use this handy video software to manage and operate up to 16 MOBOTIX cameras and/or Door Stations easily and conveniently.
Page 83: Downloading And Installing Mxeasy
Setting Up PC As T24 Remote Station 4.1.2 Downloading And Installing MxEasy If you have not already done so, register as a new user through the MOBOTIX website and log on. It is free to register, download and use MxEasy. As a registered user, you have access to the entire range of MOBOTIX software and you can choose to keep yourself up-to-date with the latest product developments through our newsletter.
Page 84: Connecting Door Station With The Mxeasy Wizard
(green), but it is protected by a password (lock). This password is (normally) the supervisor PIN that was assigned to this T24 when the system was set up for operation (see Section 2.2.1 or 2.3.3 of this manual).
Page 85 Setting Up PC As T24 Remote Station Step 3: Select Integration With MxEasy Because the T24 was already auto-conﬁgured successfully (by pressing the lower button on the camera module during startup), you should keep the settings made automatically by the system during this process. Click on the center option ﬁeld Keep automatic conﬁguration settings and then Continue.
Page 86 Step 6: Specify Door Station Equipment The T24 includes a ﬁxed bell button on the camera module and – if it exists for your system – one on the Keypad. These two bell buttons have the same function and are already integrated into the system during auto-conﬁguration.
Page 87 "*101" (or *102, *103 etc.). These numbers are speciﬁed on the SIP server for the Grandstream videophones during auto- conﬁguration of the T24 and are automatically resolved in the real IP addresses of the devices.
Page 88 MxEasy. Detailed information on using MxEasy and the individual program settings (e.g., image optimization, recordings, Door Station options) can be found in the MxEasy user manual. Download free of charge from: www.mobotix.com > Support > Manuals. User Tip: The MxEasy Mini Viewer If you use your computer primarily for other applications (such as O ce programs, Internet, etc.) yet always want to remain informed about door activity without having to switch back...
Page 89: Setting Date And Time
ZF+&"'5 3&*="K /"0 1. Open the Time tab under the Camera > Camera options menu item. 2. Select the required time zone (time at the location of the T24). This allows the system to automatically switch between summer and winter time.
Page 90 15 seconds. In this case, check the computer to see if it is also synchronized with a time server. Try to set up the same time server for both the computer and the cameras/Door Stations. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 91 /118 Setting Up PC As T24 Remote Station © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 92: Integrating Door Station Into Network With Static Ip Addresses
IP address in the same address range to be able to communicate with one another. This also applies to the T24 and its remote stations, which are to be newly integrated into the network (LAN – Local Area Network). You have to know the IP addresses and subnet mask currently in use on the network.
Page 93 • Restart > Select and activate restart The new static IP address of the Grandstream telephone (10.0.0.10) will now appear on its display and is ready for use. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 94 Step 3: Assign Static IP Address To Operation PC (On PC) If a PC already integrated into the network is used to set up the T24, proceed directly to Step 4. The MOBOTIX T24 and Grandstream telephones are set up for operation using a PC, the network parameters of which must be set up in the same IP address range.
Page 95 2. Select Ethernet. Select the option Manual under Conﬁguration and enter a static IP address (e.g., 10.3.0.11) with the subnet mask 255.0.0.0. 3. After you have clicked Apply, the PC uses the IP address 10.0.0.20. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 96 IP address appropriate for the LAN and a subnet mask for your Door Station under the activated Use this IP address option. Click OK to ﬁnish. If you have more than one T24, repeat the process for entering the IP address. The T24 is now reconﬁgured and the Select Integration with MxEasy window opens.
Page 97 Keypad and set up the admin card, as described in Section 2.2 of this manual. Next, click Keypad Set Up. The Specify Door Station Equipment window opens. Now proceed as described above in Section 4.1.3 from Step 6 onwards. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 98: Setting Up Global Connectivity Between Mxeasy And Door Station
IP address. DynDNS (dynamic domain name system) is the perfect way to access your system. In this way, the T24 is accessed via a self-assigned name that can no longer be changed, which was registered with a DynDNS provider. The integrated DynDNS client in your local router (e.g., Fritz!Box) transmits the new IP address to the DynDNS provider...
Page 99 Web browser (e.g., Internet Explorer, Firefox). To do this, just enter the IP address or the DynDNS name for the T24 in the address line of your Web browser on a networked computer. You still need the current access data for the T24 (user name and password, see Note at beginning of this Section 4) to enable the website.
Page 100 T24 System Manual Part 2: System Expansion With MxEasy Step 5: Integrating Door Stations Over The Internet In MxEasy Launch MxEasy as described in Section 4.1. You now have to manually add the T24 in MxEasy using your DynDNS name: 1.
Page 101 Now proceed as described above in Section 4.1.3 from Step 3 onwards. You have now integrated a T24 into MxEasy via the Internet. Please note: For a computer with MxEasy that is remotely connected to the T24 via the Internet, any ringing on the door will only be signaled acoustically and optically if the computer (and the T24) are registered with a DynDNS service with the host name and the port of its Internet router in MxEasy as the remote station.
Page 102: System Restore
9 or higher Communication error Check cabling. Reboot system or initi- (for example, loose connection) ate the system startup process again © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 103: Backup And Restore
Backup And Restore Backup And Restore MOBOTIX provides functions for you to store a backup of the door station’s system conﬁguration via a Grandstream video phone, as well as to restore the original settings in case the conﬁguration has been accidentally changed.
Page 104: Exchanging T24Keypadrfid - With System Restore
1. Disconnect the door station from the power supply (for example, remove the network plug). 2. Exchange the T24-DoorMaster. Take care not to damage the cabling or mix up the connections. The connection diagrams are provided in the T24 System Manual Part 1.
Page 105: Exchanging T24-Info Info Module
3. Exchange the info modules. Take care not to damage the cabling or mix up the connections. The connection diagrams are provided in the T24 System Manual Part 1. 4. Power up the system again. After an automatic reboot, the door station is ready for operation again.
Page 106: Exchanging T24-Info2Wire+ Components
Matched units share the same network ID (see labels on the back of the info module and on the indoor unit’s circuit board). In case of a defect, both units must always be exchanged for a new Mx2wire pair that has been conﬁgured by MOBOTIX and shipped in its original packaging.
Page 107: Exchanging T24-Camcore Camera Module - With System Restore
Note that in this case, you will have to set up all your PINs and transponder cards afresh. If you have any questions about how to proceed with this, contact your MOBOTIX dealer or the MOBOTIX support team. The contact details are provided on the MOBOTIX website (www.mobotix.com) in the “Support”...
Page 108: Additional Notes
Weatherprooﬁng And Care T24 Outdoor Station Modules Thanks to its robust, meticulously crafted design, the T24 outdoor station modules excel in terms of weather resistance and protection against dust and humidity. It does not require any further accessories to be mounted. As is certiﬁed by the outdoor station’s compliance with protection class IP65 (–30°C to +50°C/–22°F to + 122°F), it is fully dustproof and...
Page 109: Avc Video
Langmeil, Germany. This is available for all MOBOTIX customers. When sending in a defective door station to MOBOTIX, please contact your point of sale where you purchased the product from, or an alternate MOBOTIX Distributor in your region, for an RMA number.
Page 110 IP addresses on the individual network devices. Abbreviation for Domain Name Service. Allows the domain names of servers on the Internet (for example, www.mobotix.com) to be linked (“resolved”) to their corresponding IP addresses (for example, 212.89.150.84).
Page 111 (e.g., mydomain.com) with IP addresses, whereby the IP addresses may change at any time. This service provides a convenient method to access your MOBOTIX cameras from home or work if the camera Internet connection is not through a router that assigns a ﬁxed IP address, but instead over a DSL connection with a dynamically-assigned...
Page 112 A LAN consists of a group of computers and associated devices that share the same communication resources within a physical space. Abbreviation for Light Emitting Diode. Refers to an electronic semiconductor component built into MOBOTIX cameras and add-on modules that emits light when a current ﬂows through the component in the correct direction. Lighting In general, a camera does not require any additional lighting for daylight operation.
Page 113 16 cameras/door stations. MxPEG Method developed by MOBOTIX to compress and store image and video data with low network load and high image quality. The MxPEG ActiveX control element allows video and audio data from MOBOTIX cameras to be displayed in other applications (including Internet Explorer).
Page 114 Claims are only possible when the product is used in accordance with its intended use and there is no evidence of misuse. The technical speciﬁcations and information described in the T24 System Manual must be observed. Otherwise, the manufacturer is released from their product liability in accordance with the German Product Liability Act.
Page 115 HTML pages or ﬁles for the client (browser) is known as a web server. (Signal) Inputs and Outputs Using the digital inputs and outputs on the T24, any device that can switch between an open and closed circuit can be connected.
Page 116 UPS is installed on the power lines of devices and systems in order to protect them in the event of a power failure. Video Voice System © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 117 A wireless LAN that transfers data over the mobile radio network. The end user is wirelessly connected to the network, while data transfer across the network’s main structure usually remains cable-based. © MOBOTIX AG • Security Vision Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 118 T24 System Manual Part 2: Declaration of Compliance DECLARATION OF COMPLIANCE R;$ 3$1=*#*+&"'5 "( 1")F=&*'1$ ("# *== "+;$# RWX )"3?=$5 *#$ *B*&=*/=$ "' +;$ !ZTZR6c -$/5&+$ ?'3$# ---.)"/"+&0.1") L O?FF"#+ © MOBOTIX AG • Security-Vision-Systems • Made in Germany © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com •...
Page 119 VAT ID: sales@mobotix.com DE202203501 You can ﬁ nd the latest version of this document at www.mobotix.com under Support > Manuals. Technical speciﬁ cations subject to change without notice! © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 120 HiRes Video Innovations Robust No moving parts The German company MOBOTIX AG is known as the leading pioneer in network camera technology and ﬁber glass housing its decentralized concept has made high-resolution video systems cost e cient. MxCC/MxEasy Licence free MOBOTIX AG •...

Mobotix T24 System Manual

1 Overview of Application Scenarios

2 System Startup Without a PC

3 Access Conﬁguration on the Keypad

4 System Expansion with Mxeasy

5 System Restore

6 Additional Notes

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