Troubleshooting - Symbol RS409 Quick Reference Manual

Quick Reference Guide
Cleaning
Wipe the exit window periodically with a lens tissue or other material suitable
for cleaning optical material such as eyeglasses.
CAUTION Do not pour, spray, or spill any liquid on the RS409.

Troubleshooting

Symptom
Laser beam does not
display when pressing
the trigger.
RS409 does not
decode a bar code.
Probable Cause
Interface cable is not
secure.
Power is not applied to
RS409.
Scan enabled application
on the wearable terminal is
not running.
Bar code is unreadable.
Exit window is dirty.
Symbology is not enabled.
Action
Verify that the interface cable
connection is connected properly.
Power for the RS409 is provided
by the wearable terminal. Verify
that the wearable terminal has a
charged battery installed.
Launch scanning application on
the wearable terminal.
Verify that the bar code is not
defective, i.e., smudged or broken.
Clean exit window with a lens
tissue. Tissues for eyeglasses
work well. Do not use tissues
coated with lotion.
See your system administrator.
9