Contacting Dell - Dell OptiPlex SX270 User Manual

Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the system's start-up files. If the computer is connected to a printer, print each file.
Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:

Contacting Dell

To contact Dell electronically, you can access the following websites:
www.dell.com
l
support.dell.com (technical support)
l
premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier,
l
Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.
Country (City)
International Access Code
Country Code
City Code
Anguilla
Antigua and Barbuda
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
Aruba
Australia (Sydney)
International Access Code:
0011
Country Code: 61
City Code: 2
Austria (Vienna)
International Access Code:
900
Country Code: 43
Department Name or Service Area,
Website and E-Mail Address
General Support
General Support
Website: www.dell.com.ar
Tech Support and Customer Care
Sales
Tech Support Fax
Customer Care Fax
General Support
E-mail (Australia): au_tech_support@dell.com
E-mail (New Zealand): nz_tech_support@dell.com
Home and Small Business
Government and Business
Preferred Accounts Division (PAD)
Customer Care
Corporate Sales
Transaction Sales
Fax
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Home/Small Business Sales
Home/Small Business Fax
Area Codes,
Local Numbers, and
Toll-Free Numbers
toll-free: 800-335-0031
1-800-805-5924
toll-free: 0-800-444-0733
0-810-444-3355
11 4515 7139
11 4515 7138
toll-free: 800-1578
1-300-65-55-33
toll-free: 1-800-633-559
toll-free: 1-800-060-889
toll-free: 1-800-819-339
toll-free: 1-800-808-385
toll-free: 1-800-808-312
toll-free: 1-800-818-341
01 795 67602
01 795 67605