Resolving Software And Hardware Incompatibilities - Dell OptiPlex SX270 User Manual

19. Reinstall your virus protection software.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use Device Manager or the Hardware
Troubleshooter to resolve the incompatibility.
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Microsoft Windows
To resolve incompatibilities using Device Manager:
1. Click the Start button and click Control Panel.
2. Click Performance and Maintenance and click System.
3. Click the Hardware tab and click Device Manager.
4. In the Device Manager list, check for devices that are incorrectly configured.
Incorrectly configured devices are indicated by a yellow exclamation point (!) or a red X if the device has been disabled.
5. Double-click any device marked with an exclamation point to display the Properties window.
The Device status area in the Properties window reports the cards or devices that need to be reconfigured.
6. Reconfigure the devices or remove the devices from the Device Manager. See the documentation that came with the device for information on
configuring the device.
To resolve incompatibilities using the Windows XP Hardware Troubleshooter:
1. Click the Start button and click Help and Support.
2. Type hardware troubleshooter in the Search field and click the arrow to start the search.
3. Click Hardware Troubleshooter in the Search Results list.
4. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.
Windows 2000
To resolve incompatibilities using Device Manager:
1. Click the Start button, point to Settings, and then click Control Panel.
2. In the Control Panel window, double-click System.
3. Click the Hardware tab.
4. Click Device Manager.
5. Click View and click Resources by connection.
6. Double-click Interrupt request (IRQ).
Incorrectly configured devices are indicated by a yellow exclamation point (!) or a red X if the device has been disabled.
7. Double-click any device marked with an exclamation point to display the Properties window.
The Device status area in the Properties window reports the cards or devices that need to be reconfigured.
8. Reconfigure the devices or remove the devices from the Device Manager. See the documentation that came with the device for information on
configuring the device.
To resolve incompatibilities using the Windows 2000 Hardware Troubleshooter:
1. Click the Start button and click Help.
2. Click Troubleshooting and Maintenance on the Contents tab, click Windows 2000 troubleshooters, and then click Hardware.
3. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer and click Next.
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XP