If You Need Consumer Assistance - Dodge Journey 2014 Owner's Manual

IF YOU NEED CONSUMER ASSISTANCE

CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE . . . . . . . . . . . . . . . . . . . . . . .613
▫ Prepare For The Appointment. . . . . . . . . . . . .613
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . . .613
▫ Be Reasonable With Requests . . . . . . . . . . . . .613
IF YOU NEED ASSISTANCE . . . . . . . . . . . . . .613
▫ Chrysler Group LLC Customer Center. . . . . . .614
▫ Chrysler Canada Inc. Customer Center . . . . . .614
▫ In Mexico Contact:. . . . . . . . . . . . . . . . . . . . .615
▫ Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY). . . . . . . . . . . . . . . . . . .615
▫ Service Contract . . . . . . . . . . . . . . . . . . . . . .615
WARRANTY INFORMATION . . . . . . . . . . . . .616
MOPAR® PARTS . . . . . . . . . . . . . . . . . . . . . . .617
REPORTING SAFETY DEFECTS . . . . . . . . . . . .617
▫ In The 50 United States And
Washington, D.C.. . . . . . . . . . . . . . . . . . . . . .617
▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . . .617
PUBLICATION ORDER FORMS . . . . . . . . . . . .618
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