Kyocera QCP 2035 User Manual page 43

How do I become a product evaluator?
To participate in the testing and
evaluation of Kyocera Wireless Corp.
products, including cellular or PCS
phones, visit beta.kyocera-wireless.com
Where to find help
Your service provider's customer support
department may be accessible directly
from your phone when you dial a number
(check with your service provider). They
can answer questions about your phone,
phone bill, call coverage area, and
specific features available to you, such as
call forwarding or voice mail.
For questions about the phone features,
refer to the materials provided with your
phone. Visit www.kyocera-wireless.com
for the most current materials.
For additional questions, you may contact
the Kyocera Wireless Corp. Customer
Care Center as follows:
• Web site: www.kyocera-wireless.com
• Email: phone-help@kyocera-
wireless.com
User's Guide for the QCP 2035 Phone
• Phone: (800) 349-4478 (U.S.A. and
Canada only) or (858) 882-1400.
Before requesting support, please try to
reproduce and isolate the problem.
. When you contact the Customer Care
Center, be ready to provide the following
information:
• The name of your service provider.
• The actual error message or problem
you are experiencing.
• The steps you took to reproduce the
problem.
• The phone's electronic serial number
(ESN). To find the ESN, remove the
battery as follows:
a. Hold the phone face down with the
antenna pointing down.
b. Place your thumb on the ridges of
the battery door, then push down
with your thumb and slide the
battery door away from you until it
stops (about 1/2 inch or 1.27
centimeters).
c. Move your thumb to the side of the
phone, then slide the battery door
off of the phone.
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