Shoretel System Settings - Individual Trunks - ShoreTel IP8000 Application Note

When it is desired to translate an off system extension to a
10 digit DID "Digit Translation" must be used. For example,
when a call is placed to an IP8000 phone by dialing ext.
3000 but the IP8000 device is configured with 4083313000
then Digit Translation needs to be used. The main reason
for doing this is when it is necessary for calls made from the
IP8000 device to present a 10 digit number to the person
being called. It may also be needed for 911 related
functionality.

ShoreTel System Settings - Individual Trunks

This section covers the configuration of the individual trunks.
Select "Administration" then "Trunks" followed by "Indi-
vidual Trunks" to configure the individual trunks (Figure 15).
The "Trunks by Group" screen, used to change the individual trunks settings, then appears (Figure 16).
Select the site for the new individual trunk(s) to be added and select the appropriate trunk group from the pull down menu. In
this example the site is "HQ Sunnyvale Demo" and the trunk group is SIP – Dynamic x5450-5499". Click on the "Go" button to
bring up the "Edit Trunk" screen (Figure 17).
Figure 16 – Trunks by Group
Figure 17 – Edit Trunk
Figure 15 – Individual Trunks
IP8000 Conference Phone Application Note—Page 9