ShoreTel IP8000 Application Note
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ShoreTel IP8000 Application Note

ShoreTel IP8000 Application Note

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Application Note
ST-10010
October 25, 2007
IP8000 Conference Phone Configuration Guide
This application note provides the details on adding the IP8000 conference phone to the ShoreTel IP
phone system. This information applies to ShoreTel Release 6.1, 7.0 and 7.5.

Table of Contents

SIP Trunks

Overview

This document describes how to integrate the IP8000
conference phone into the ShoreTel IP Phone System.
Note:
This information pertains to ShoreTel releases 6.1,
7.0 and 7.5 which will allow the conference phone to
connect by way of "SIP trunks". This means that not all call
features are available to the conference phone. However,
the features required for everyday conference room use are
supported including the ability to make and receive calls,
basic call transfer, initiate a 3 party conference call as well
as be a participant in a 6 party conference call.

Requirements

The following requirements are necessary to integrate a
IP8000 conference phone to the ShoreTel IP Phone system
as described in this Application Note.
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ShoreTel Requirements

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ShoreWare Server Software, ShoreTel 6.1 or higher.
The following build numbers are required:
- ShoreTel 6.1 : Build 11.15.3203.0 or higher
- ShoreTel 7.0 : Build 12.5.8101.0 or higher
- ShoreTel 7.5 : Build 12.12.6113.0 or higher
Versions prior to this release will not support the IP8000
conference phone
•
ShoreTel SIP Trunk licenses are required
•
A total of 2 SIP trunk licenses is strongly recommended.
This will support Call Transfers. A single SIP trunk license
will only support basic inbound and outbound calls.
Note:
To optimize performance of the IP8000 conference
phone, be sure to consult Application Note ST-10026
"ShorePhone IP8000 Conference Phone: Best Practices"
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Summary of Contents for ShoreTel IP8000

  • Page 1: Table Of Contents

    ST-10010 October 25, 2007 IP8000 Conference Phone Configuration Guide This application note provides the details on adding the IP8000 conference phone to the ShoreTel IP phone system. This information applies to ShoreTel Release 6.1, 7.0 and 7.5. Table of Contents...

  • Page 2: Configuration Overview

    If these items have already been configured on the system, skip this section and go on to the “ShoreTel System Settings – Trunk Groups” section below. Figure 1 – Administration Call Control/Options The “Call Control / Options”...

  • Page 3: Sites Settings

    CODEC is configured for calls within the system, this is typically configured for 64 Kbps (G.711) and is recommend- ed for use with the IP8000. The settings should then be confirmed for the desired audio CODEC for Inter-Site calls (calls between sites), typically configured for 8 Kbps (G.729).

  • Page 4: Shoretel System Settings - Allocating Ports For

    5 individual trunks. switch settings. These changes are modified by selecting ShoreTel System Settings - Trunk Group “Administration” then “Switches” in ShoreWare Director ShoreTel Trunk Groups support both Dynamic and Static SIP (Figure 5). end point Individual Trunks. Note: A ShoreGear switch can only support one Trunk Group with Dynamic IP addressing.
  • Page 5 (trunks within a site). The next step is to choose the setting then Inter-Site will apply. of the “Teleworkers” check box. Note: The location of the SIP Trunk NOT the IP8000 is what • By NOT checking Teleworker no bandwidth usage will is used to determine the location of the call.
  • Page 6 If this feature is configured for the Trunk Group the same settings must be configured on the IP8000 although it is not necessary to enable this functionality for the IP8000 to operate properly. The “Enable SIP Info for G.711 DTMF Signaling” box should not be enabled. Enabling SIP info is currently only used with SIP tie trunks between ShoreTel systems.
  • Page 7 After these settings are made press the “Save” button to selected, except for “Caller ID not blocked by default”, if input the changes. not enabled the IP8000 will not receive Caller ID information when calls are sent via this trunk group. IP8000 Conference Phone Application Note—Page 7...
  • Page 8 The next item to change is under “Trunk Digit Manipulation” (Figure 12). Typically when sending digits to the IP8000 phone it is not necessary to check the boxes for “Remove leading 1 from 1+10D”, “Remove leading 1 for Local Area Codes” and “Dial 7 digits for Local Area Code’ because only the extension digits will be sent as this is an Off System Extension (OSE).

  • Page 9: Shoretel System Settings - Individual Trunks

    When it is desired to translate an off system extension to a 10 digit DID “Digit Translation” must be used. For example, when a call is placed to an IP8000 phone by dialing ext. 3000 but the IP8000 device is configured with 4083313000 then Digit Translation needs to be used.

  • Page 10: Ip8000 Configuration

    English, press the digit 2. Before connecting to the IP8000 web interface, take note of the IP address of the phone as displayed in the bottom left corner Initial Configu- •...
  • Page 11 Your web browser may need to be configured to allow Pop-Ups from the IP8000 IP address. In addition, it requires the installation of the Macromedia Flash Player. You will be prompted to upgrade if your installed version does not match what is needed for accessing the IP8000 web interface Once the IP address has been input in the web browser a “Password”...

  • Page 12: General Configuration

    This should also be a number (extension) that was defined in the Off System Extension range in the trunk group. Click on the “Save Changes” button to apply these settings. Figure 20 – Preferences/Appearance Screen IP8000 Conference Phone Application Note—Page 12...

  • Page 13: Sip Configuration

    Set the SIP Proxy setting to Disabled. Set the SIP Registrar setting to Enabled. Set the registrar host name to the IP address of the ShoreTel switch that the conference phone will register with. Set the registrar port setting to 5060.

  • Page 14: Firmware Upgrades

    Firmware Upgrades Should it be necessary to upgrade the firmware in the IP8000, the following process is recommended: • Select the Maintenance tab in the web interface and click on the System Upgrade icon as shown in Figure 22. Figure 22 – System Maintenance Screen...
  • Page 15 Fax +1.408.331.3333 www.shoretel.com Copyright © 2007 ShoreTel. All rights reserved. ShoreTel, the ShoreTel Logo, ShoreCare, ShoreGear, ShoreWare, ShorePhone, ControlPoint and Office Anywhere are trademarks or registered trademarks of ShoreTel, Inc. All other marks are the property of their respective owners. Specifications are subject to change without notice. ST-10010_10.07...

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