ShoreTel ShorePhone IP 8000 Configuration Manual
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ShoreTel ShorePhone IP 8000 Configuration Manual

ShoreTel ShorePhone IP 8000 Configuration Manual

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Application Note
ST-10070
April 16, 2008
ShorePhone IP 8000 Conference Phone Configuration Guide
This application note provides the details on adding the IP 8000 conference phone to the ShoreTel Unified
Communications system as a SIP device configured as a system extension. This information applies to
ShoreTel Release 8.0 only - previous releases of ShoreTel require this phone to be configured using SIP
trunks.

Table of Contents

Overview

This document describes how to integrate the ShorePhone
IP 8000 conference phone into the ShoreTel
Communications System.

Requirements and Limitations

The following requirements are necessary to integrate an IP
8000 conference phone to the ShoreTel Unified Communi-
cations system.

ShoreTel Requirements

•
ShoreWare
Server Software, ShoreTel release 8.0.
®
•
A single ShoreWare SIP device license is required in
addition to an extension only or extension and mailbox
license.
•
SIP Proxy resources on ShoreGear
•
The IP 8000 must be upgraded to version 2.6.1 (7) or
newer. Please visit www.shoretel.com/support to obtain a
copy of this firmware.
1
1
1
1
1
2
2
2
3
®
®
IP Unified
switch
®

Known Limitations

•
Unable to initiate "Make Me" conferences, only supports 3
party conferences. ShoreTel's Personal Call Manager
application can be associated with the IP 8000 device
allowing it to participate in 6 party "Make Me" confer-
ences.
•
Call Transfer is not supported from the phone interface.

Configuration Overview

The following steps are required to configure the IP 8000
conference phone to work with the ShoreTel system:
1.
Configure General ShoreTel system settings
a.
Call Control Options, Switch and Site settings
b. Create a SIP Individual User extension
2.
Configure the IP 8000 to function with the ShoreTel system
5
6
8
8
8
8
10
11

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  • Page 1: Table Of Contents

    April 16, 2008 ShorePhone IP 8000 Conference Phone Configuration Guide This application note provides the details on adding the IP 8000 conference phone to the ShoreTel Unified Communications system as a SIP device configured as a system extension. This information applies to ShoreTel Release 8.0 only –...

  • Page 2: Shoretel Configuration

    Note: If you have upgraded from a previous version of The Call Control Options within ShoreWare Director may ShoreTel and you had the IP 8000 conference phone need to be reconfigured. To configure these settings for the already configured in a SIP Trunk environment, follow these ShoreTel system, log into ShoreWare Director and select next steps, otherwise go on to the “ShoreTel System...

  • Page 3: Switch Settings

    • If this is an upgrade from previous ShoreTel versions you • SIP session interval: Session interval value indicates the may see a parameter named “Always Use Port 5004 for session (call) keep alive period. There is no need to modify RTP”, if so, you will need to disable this parameter (by...
  • Page 4 Figure 4 – Edit Switches If the ShoreGear switch you selected has “Built In” Note: Every 5 ports you remove from the total available capacity (i.e. ShoreGear 50/90/220T1/E1, etc.) for IP will result in “100 SIP Proxy” ports being made available. Phones and SIP Trunks you can also remove 5 ports, from A dedicated ShoreGear 120 switch can act as a proxy for the total number available, to provide you with the “100...

  • Page 5: Sites Settings

    Sites Settings The next setting to address is the administration of sites. selecting “Administration” then “Sites” (Figure 6). These settings are modified under ShoreWare Director by Figure 6 – Administration/Sites This selection brings up the “Sites” screen. Within the The “Edit Site” screen will appear. Scroll down to the “Sip “Sites”...

  • Page 6: Creating User Extension For Sip Device

    ShoreTel Planning and Installation Guide for more information. extensions, one “Virtual IP Address” is defined that will act ShoreTel’s release 8 now adds 13 codecs by default, these as the SIP Proxy for the site. This IP address must be static.
  • Page 7 This action brings up the “Users” “Edit Users” screen (Figure 9). Figure 9 – Adding Users Define the “First Name” and “Last Name” as you deem needed, in this example we chose “Extension and appropriate. ShoreWare Director will auto-assign the next Mailbox”...

  • Page 8: Ip 8000 Configuration

    (or the “_System” profile), otherwise the IP 8000 will not DHCP: default is enabled. If static IP configura- be added to the ShoreTel system. Refer to the ShoreTel’s tion is desired, be sure to disable DHCP, and release 8 Server Notes for more information.
  • Page 9 If you are using Internet Explorer 7, you may be presented (figure 11), you may get a different certificate warning with with the following screen when accessing the Web interface other browsers: Figure 11 – Internet Explorer 7 Warning Click on “Continue to this Website (not recommended).” to prompted to upgrade if your installed version does not proceed.

  • Page 10: General Configuration

    The default password is “1234” unless changed earlier entered the Home page dialog will be displayed as shown during initial configuration. Once the password has been in Figure 13. Figure 13 – Configuration Startup Screen General Configuration The following configuration steps are not mandatory but are Set the Phone number to the assigned extension for the highly recommended.

  • Page 11: Sip Configuration

    Set the registrar host name to the IP address of the as shown in Figure 15 and apply the following settings: ShoreTel switch that the conference phone will register with. Set the SIP user name to match one of the previously Set the registrar port setting to 5060.
  • Page 12 This completes the ShoreTel system and IP 8000 configura- You can verify that it was added successfully by navigating tion for use as a SIP extension. to ShoreWare Director’s IP Phone… Individual IP Phones screen, as seen in Figure 16.
  • Page 13 Fax +1.408.331.3333 www.shoretel.com Copyright © 2008 ShoreTel. All rights reserved. The ShoreTel Logo, ShoreTel, ShoreCare, ShoreGear, ShoreWare, and ControlPoint are registered trademark of ShoreTel, Inc. in the United States and/or other countries. ShorePhone is a trademark of ShoreTel, Inc. in the...

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