Troubleshooting & Understanding Lights - Wilson Electronics 460001 Installation Instructions Manual

5. Ensure the Inside Antenna is facing
away from both the DT4G and the
Outside Antenna.
6. Plug in the power supply to the DT4G
at the input marked "Power" (next to
the "Outside Antenna" connector).
Plug the power supply into a surge
protected AC power strip with at least
a 1000 Joule rating.
Important notice: Connect your DT4G
AC Power Supply to a surge protected
AC power strip with at least a 1000 Joule
rating. Failure to do this will void your
warranty in the event of a power surge or
lightning strike.
!
7. Check the lights on top of the DT4G.
4 green lights mean you have good
signal. If you do not have green lights,
see the following Troubleshooting Tips.
10
Need help?
Note
Face Inside Antenna
away from DT and
Outside Antenna
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Troubleshooting &
Understanding Lights
The DT4G includes four indicator lights, one
for each band (for more information about
the frequency bands used by your cell
service provider visit wirelessadvisor.com.)
All indicator lights will be green, orange
or red.
Green indicates the unit is powered
and working properly. You always
want the lights to be green.
Red indicates the DT4G has shut
down to prevent oscillation (feedback).
Orange indicates the DT4G is
overloaded because it is too close to
a cell tower.
Note: All red light issues must be resolved
before orange light issues.
Fixing Red Light Issues
If any lights on the DT4G are red or
blinking red try 1 or more of the following:
a) Make sure all connections are tight.
b) Reduce the gain of the DT4G
by rotating the gain control knob
corresponding with the red light. This
is done by turning the knob counter-
clockwise in small increments, waiting
5 seconds between each adjustment
for the DT4G to reset. Continue this
adjustment until the light turns green.
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Mon.- Fri. Hours: 7 am to 6 pm MST
Wait 5 seconds
between each
adjustment