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AUTO ATTENDANT
The integrated digital automated attendant feature (DAAUP) provides eight ports
per card for simultaneous answering and call processing. A maximum of five cards
can be installed in one system. Each sixteen professionally recorded announce-
ments inform callers of the progress of their calls. Several examples are the follow-
ing: "I'm sorry. There is no answer," "That station is busy" and "Invalid number.
Please try again." A maximum of four minutes of super capacitor backed (100
hours) random access memory (RAM) provide up to 48 customer recordings for
announcements or greetings. Twelve individual announcements (boxes), each with
its own dialing options, allow you to build call routing branches as needed. Callers
are routed through the branches by dialing extension numbers or single digits. This
system is compatible with Starmail and Cadence.
NOTE: Announcements recorded on one DAAUP card can not be played to callers
on another DAAUP card.
AUTOMATIC HOLD
While a keyset user is engaged on an outside (C.O.) call, pressing another trunk
key, route key or CALL button automatically places the call on hold when Automatic
Hold is enabled. Pressing TRSF, CONFERENCE, PAGE or a DSS key always
automatically places a C.O. call on hold. Intercom calls can be automatically held
only by pressing TRSF or CONFERENCE. Each keyset user can enable or disable
Automatic Hold.
BACKGROUND MUSIC
Keyset users may choose to hear music through their keyset speakers when op-
tional external sources are installed. Each user may adjust this level by the use of
a volume control program at the selected keyset.
CADENCE–INTEGRATED VOICE MAIL
The 400si can be equipped with Samsung's proprietary integrated voice mail and
auto attendant card (CVM16A) It provides 4–16 ports of voice processing, expand-
able in four port increments. Because it is built into the system it provides such
feature as one touch Call Record, Answering Machine Emulation and Voice Mail-
box Administration with interactive keyset displays. Ask your dealer for literature on
CADENCE.
CALL COSTING
The 400si provides programmable call costing tables to calculate the cost of incoming
and outgoing calls. Rates are calculated by the number dialed, time of day, day of
week and may include surcharges. Display keysets can be set to show the call
duration timer or the call cost. The SMDR report will show either the call duration or
the call cost depending on the station selection. One call handled by multiple callers
will cost each call segment separetely.
4.1.3
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