Samsung DCS-408 System Administration Manual
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Samsung DCS-408 System Administration Manual

Samsung DCS-408 System Administration Manual

Samsung telephone system administration guide
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SAMSUNG
DCS-408
DCS-408i
System
Administration
Guide

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Summary of Contents for Samsung DCS-408

  • Page 1 SAMSUNG DCS-408 DCS-408i System Administration Guide...
  • Page 2 Publication Information Samsung Telecoms reserves the right without prior notice to revise information in this publication for any reason. Samsung Telecoms also reserves the right without prior no- tice to make changes in design or components of equipment as engineering and manufacturing may warrant.

  • Page 3: Eu Declaration Of Conformity (Rtte)

    259, Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 2000-12-08 TE Jang (place and date of issue) (Representative in the EU) Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK 2000-12-08 (place and date of issue) Tae-eok Jang / General Manager...
  • Page 4 Samsung Electronics co.,ltd 259,Gongdan-Dong,Gumi-City KyungBuk, Korea 730-030 2001-06-07 TE Jang (place and date of issue) (Representative in the EU) Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK 2001-06-11 IS Lee (place and date of issue)

  • Page 5: Intended Use

    The telephone system may be provided with the ability to communicate with local computer net- works to provide CTI functions and features. In this case, it is capable of passing information to the computer network via a specified link.

  • Page 6: Table Of Contents

    Samsung DCS-408 & 408i ONTENTS About This Guide... 1 Special Features... 2 Night Service Operation ... 2 Automatic Night Service... 2 Manual Night Service ... 2 Calling The System Operator ... 2 Operator Recalls ... 2 Executive Barge-In ... 3 Walking Class Of Service (WCOS) ...
  • Page 7 Samsung DCS-408 & 408i System Administrator Programming ... 9 Open Customer-Level Programming... 9 Set Automatic Night Service... 10 Set System Date and Time ... 11 Reset Station Passcodes to Default... 12 Program Station Names ... 13 Program Trunk Names ... 15 Program Station Group Names ...

  • Page 8: About This Guide

    Instructions are detailed and easy to follow. However, if assistance is needed, don’t hesitate to contact your Samsung dealer or system in- staller for advice.

  • Page 9: Dcs-408 & 408I November

    Samsung System Administration Guide DCS-408 & 408i November 2001 pecial Features Night Service Operation (Automatic or Manual) Your system is designed to operate in two modes: Day and Night Service. Night Ser- vice permits incoming calls to be handled in a different way to that during normal Day Service and may be set manually or automatically.

  • Page 10: Executive Barge-In

    5. Hang up when finished. The station will be returned to its restricted status Note: You must change your keyset passcode from the default value (1234) in order to use the WCOS feature. See your Samsung DCS Keyset User Guide for how to do this. System Administration Guide and receive internal dial tone.

  • Page 11: In/Out Of Group

    2. When you hear the DISA dial tone, dial your security code (the extension num- ber plus your station passcode). 3. If you are allowed access, you will receive system dial tone. 4. Dial a line access code, receive outside dial tone and then dial a telephone number System Administration Guide...

  • Page 12: Disa Security

    The DISA line must have disconnect supervision from the central office. Insist that this condition be verified by your system installer. • See your Samsung DCS Keyset User Guide for how to change keyset passcodes. DISA Security A common practice among hackers is to repeatedly dial a known DISA access number (usually with a computer) and try a different passcode each time.

  • Page 13: Authorisation Codes

    Samsung DCS-408 & 408i For information on setting up forced account codes, see the “System Administrator Programming” section of this guide. Authorisation Codes Authorisation codes are used to validate a station user and give permission to make an outside call. These 4-digit authorisation codes can be either forced or optional. If used, they are always verified from a system list of 10 entries.

  • Page 14: Clip (Calling Line Identification Presentation) Special Features

    • If the call is an outgoing call, ‘NND’ will not appear in the keyset display. • Refer to your Samsung DCS Keyset User Guide for details of changing your keyset pass- code. Abandoned Calls List The system has a system-wide abandoned calls list that stores CLIP information for the last 50 calls, accompanied by valid CLIP information, that rang but were not an- swered.

  • Page 15: Dcs-408 & 408I November

    Samsung System Administration Guide DCS-408 & 408i November 2001 Number to Name Translation The system provides a number to name translation table for associating names with incoming call numbers. You then have the choice of displaying the name associated with the number on your keyset display, rather than the CLIP number.

  • Page 16: System Administrator Programming

    DOWN key and press the SPEAKER key to select. Follow the instructions for your chosen program. Selected programs are described in this section. For other programs, refer to the Samsung DCS Combined Programming Manual. Note: You must begin programming within 30 seconds of opening a program. Once you are in programming mode, any delay of more than 30 seconds between keystrokes will cause the sys- tem to automatically close programming.

  • Page 17: Set Automatic Night Service

    Samsung DCS-408 & 408i Set Automatic Night Service [MMC 507] Enters the system into Night Service mode automatically by utilising time and day ta- bles. A NIGHT key is not needed as the system will switch automatically. (However, it is useful to have a dedicated NIGHT key so the status can be manually changed if necessary.) The start time is the time the system switches from Day to Night Service;...

  • Page 18: Set System Date And Time

    Samsung DCS-408 & 408i Set System Date and Time [MMC 505] Should it ever become necessary to correct the system date and time displayed on keysets, do so as soon as you notice that they are incorrect. Automatic Night Service will not work correctly and Station Message Detail Recording (SMDR) reports will be of no value if the date and time are not correct.

  • Page 19: Reset Station Passcodes To Default

    Samsung DCS-408 & 408i Reset Station Passcodes to Default [MMC 101] Individual keyset users can set or change their individual passcodes. These passcodes are used to lock and unlock keysets, override toll restriction (call barring) and access the DISA feature. At times, it may be necessary for the system administrator to reset a station’s passcode to the default value “1234.”...

  • Page 20: Program Station Names

    #19 on a 24B keyset, or key #7 on a 12B keyset, or key #1 on a 6B keyset. (Refer to your Samsung DCS Keyset User Guide for more informa- tion.) By default, characters are displayed in upper case. If you press the ‘A’ key, the next character you select will display in lower case.
  • Page 21 Samsung DCS-408 & 408i Procedure for Entering Names Names are written using the number keys. Each press of a key selects a character, as shown on the selected key. Pressing a different key moves the cursor to the right. For example, you want to enter the name “SAM SMITH."...

  • Page 22: Program Trunk Names

    Press UP or DOWN to select trunk and press the right soft key to move the cursor 3. Enter the trunk name (e.g. SAMSUNG) and press the right soft key to return to step 2 If you make a mistake, either press HOLD to clear the entire entry or use the DOWN key to move the cursor back 4.

  • Page 23: Program Station Group Names

    Press UP or DOWN to make a selection and press the left or right soft key to move the cursor 3. Enter the group name (e.g. SAMSUNG) If you make a mistake, either press HOLD to clear the entire entry or use the DOWN key to move the cursor back 4.

  • Page 24: Program Speed Dialling Numbers And Names

    Individual station users can program their own personal speed dial numbers and names which only they have access to (refer to your Samsung DCS Keyset User Guide for details). However, when necessary, the system administrator can set, view or change any station’s personal speed dials.
  • Page 25 Samsung DCS-408 & 408i PROGRAM KEYS VOLUME UP & DOWN - Used to scroll through options. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPEAKER - Used to store data and advance to next program.

  • Page 26: Program System Speed Dial Names

    Press UP or DOWN to select and press the right soft key to move the cursor 3. Enter the speed dial name (e.g. SAMSUNG) If you make a mistake, either press HOLD to clear the entire entry or use the DOWN key to move the cursor back 4.

  • Page 27: Program Personal Speed Dial Numbers For Stations

    10 numbers to be entered. Each speed dial number consists of a line access code and the telephone number to be dialled. The access code can be any line group (e.g. 9), individual line, station group or individual extension.

  • Page 28: Program Personal Speed Dial Names For Stations

    Samsung DCS-408 & 408i Press the right soft key to return to step 2 to select a new station Press TRSF to store and exit programming Press SPEAKER to store and advance to next MMC ❍ ❍ ❍ ❍ Program Personal Speed Dial Names For Stations...

  • Page 29: Assign Speed Dialling Blocks

    Samsung DCS-408 & 408i Press TRSF to store and exit programming Press SPEAKER to store and advance to next MMC ❍ ❍ ❍ ❍ Assign Speed Dialling Blocks [MMC 606] Your system can have up to 300 speed dial entries assigned (30 blocks of 10 numbers each).

  • Page 30: Create Programmed Station Messages

    Samsung DCS-408 & 408i Create Programmed Station Messages [MMC 715] Your system can have up to 20 programmed station messages. These are messages a station user can select to inform other users of their current status (e.g. “In a Meet- ing”).

  • Page 31: Set Alarm/Appointment Reminder With Message

    Samsung DCS-408 & 408i Set Alarm/Appointment Reminder With Message [MMC 116] Station users can set their own alarm/appointment reminders. However, the system administrator can also set alarms with messages for any or all display keyset stations in the system. Up to two alarms can be set for each station and each alarm can be set...

  • Page 32: Program Station Key Extenders

    Samsung DCS-408 & 408i Program Station Key Extenders [MMC 107] You can view stations’ programmable key assignments and add extenders to some of these keys for easy one-touch operation of frequently-used features. An extender is a number that makes the otherwise general function of a programmable key more specific.
  • Page 33 Samsung DCS-408 & 408i ACTION 1. Open customer programming and select 2. Dial the station number (e.g., 25) Press UP or DOWN to scroll through the station numbers and press the right soft key to move the cursor 3. Enter the key number (e.g., 18)

  • Page 34: Program Account Codes

    Samsung DCS-408 & 408i Program Account Codes [MMC 708] These are codes which can be used to allocate calls to specific accounts. You can add new or change existing account codes. Up to 100 entries (001–100) are allowed. Note: To set up forced account codes, see Program Forced Account and Authorisation Codes Program Keys VOLUME UP &...

  • Page 35: Program Authorisation Codes

    Samsung DCS-408 & 408i Program Authorisation Codes [MMC 707] You can add or change authorisation code entries. These codes are used to authorise calls made by stations. Each code is associated with a class of service which is acti- vated when the code is entered.

  • Page 36: Program Forced Account And Authorisation Codes

    Samsung DCS-408 & 408i Program Forced Account and Authorisation Codes [MMC 305] The use of account and authorisation codes can be optional or forced. By program- ming a station to use forced codes, the station user must enter the required code be- fore a call can be made.

  • Page 37: Set Individual Forward No Answer Timers

    Samsung DCS-408 & 408i Set Individual Forward No Answer Timers [MMC 502] Each station can have its call Forward No Answer timer set to suit the user’s require- ments. The range is 001–255 seconds. When setting this timer, take care that the value is not greater than the system Transfer Recall timer value set in MMC 501, oth- erwise any calls transferred to the station will not be forwarded.

  • Page 38: Add Names To The Translation Table

    4 to enter name Enter phone number and press left soft key to return to step 2 4. Enter associated name (e.g. Samsung) and press right or left soft key to return to step 2 Press TRSF to store and exit programming...

  • Page 39: Table Of System Access Codes

    DCS-408 & 408i System Access Codes The DCS 408/408i telephone system has the following preset (default) feature access codes. These codes can be used if a key is not available for the feature you want to use. Standard (single line) telephone users must always dial these codes.
  • Page 40 Samsung DCS-408 & 408i Changed System Access Codes Enter any codes here that are different to the default values given in the System Ac- cess Codes table. CODE FEATURE Call attendant or system operator Retrieve parked calls Put calls on and take calls off hold...
  • Page 41 Samsung Telecoms (U.K.) Limited Brookside Business Park, Greengate, Middleton, Manchester M24 1GS...

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