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MUSIC ON HOLD—FLEXIBLE
With external music on hold sources connected, each C.O. line may be programmed
to receive one of the external sources, internally-generated tones, chime music or
no music when it is placed on hold. If there are no external sources installed, each
line may receive either a system-generated tone or no music. The system-gener-
ated tone is a beep every ten seconds. The DCCP card provides an internally
chimed music source playing Green Sleeves and the DMAPI internally chimed
source playing Home on the Range.
OFF PREMISES EXTENSIONS (OPX)
A single line (tip and ring) extension from an 16SLI card may be connected to
telephone company-provided OPX circuits to remote locations. D24SL cards and
KDb-SLIs do not support off premises extensions.
OPERATOR GROUP
The operator group can contain 32 stations to answer incoming calls. Calls to this
group can be set for distributed, sequential or unconditional ringing. Operators can
use the In/Out of Group feature to meet flexible operator requirements. There can
be only one (1) operator group per tenant.
OVERFLOW
OPERATOR
When calls ringing to the operator group go unanswered, they can overflow to
another destination after a programmed period of time. The operator group has its
own timer. The overflow destination can be a station or station group.
STATION GROUP
When calls ringing a station group go unanswered, they can overflow to another
destination after a programmed period of time. Each station group has its own
timer. The overflow destination can be a station or station group.
PAGING
System software allows the use of four internal and four external paging zones.
Stations can page any individual zone, all internal zones, all external zones or all
zones simultaneously. Using system programming, each station may be allowed or
denied the abilities to make and/or receive page announcements to any zone or
combination of zones.
PARK ORBITS
The system has 10 park orbits (0–9). These orbits can be used to park calls prior to
paging and allows the call to be retrieved by dialing a park code plus the orbit
number. Calls parked in this manner can also be retrieved by dialing the park pickup
code (10) plus the station or trunk number. This feature is in addition to Call Park
and Page.
4.1.16
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