KVH Industries antenna system User Manual
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KVH Industries antenna system User Manual

Kvh industries antenna system user's guide
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  • Page 2 DIRECTV satellite entertainment you want. For detailed installation information, please refer to the TracVision Installation Guide. KVH Part # 54-0287 Rev. A © 2005 KVH Industries, Inc., All rights reserved.
  • Page 3 TracVision Receiver User’s Guide Trademarks ® and TracVision ® are registered trademarks of KVH Industries, Inc. DIRECTV ® and the Cyclone Design logo, DIRECTV INTERACTIVE, TOTAL CHOICE, DIRECTV HOME SERVICES, FREEVIEW, and DIRECT TICKET are trademarks of DIRECTV, Inc. All trademarks, marks, names, or product...
  • Page 4 Important Safety Instructions - Please Read For your safety and protection, read this safety section carefully. Heed Cautions – Be sure to follow all cautions on the product and in the operating instructions. Cautions are indicated by a icon. Follow Instructions – Be sure to follow all operating instructions as detailed in this manual.
  • Page 5 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party’s Name: KVH Industries, Inc. Address: 50 Enterprise Center, Middletown, RI 02842 Telephone: 1-401-847-3327...
  • Page 6 Before you can start watching satellite TV via TracVision, the receiver must be activated. Once your antenna system is fully installed, follow the steps below to activate the receiver. 1. Ensure your antenna has a clear view of the sky then turn on your TracVision system and tune to the preview channel (channel 100).
  • Page 7 TracVision Receiver User’s Guide Send Us Your Comments About This Manual If you have any comments regarding this manual, please e-mail them to manuals@kvh.com. Your feedback is greatly appreciated! 54-0287...

  • Page 8: Table Of Contents

    Table of Contents Introduction ....1.1 Using this Manual ....1.3 System Overview .
  • Page 9 TracVision Receiver User’s Guide Selecting Guide Times ... .6.9 Using WatchWizard to Search for Programs ....6.10 Using Access Controls .

  • Page 10: Introduction

    1 Introduction This section provides a basic overview of this manual and the TracVision system. It also explains the three essentials for good satellite TV reception. Contents Using this Manual ......1.3 System Overview .

  • Page 11: Using This Manual

    Using this Manual This manual provides complete instructions for operating your TracVision receiver. Throughout this manual, important information is marked for your attention by the following icons: A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest quality out of your system.

  • Page 12: System Overview

    TracVision Receiver User’s Guide System Overview Your TracVision system is a state-of-the-art, actively stabilized antenna system that delivers live satellite TV to your mobile audio/video entertainment system. TracVision System Diagram (Typical Installation) To TracVision Antenna Receiver Input Power (12 VDC, 50 watts max)

  • Page 13: Receiving Satellite Tv Signals

    Receiving Satellite TV Signals Like a satellite dish used at home, the TracVision antenna needs a clear view of the DIRECTV to receive satellite TV signals. Consider the three essentials noted on the following pages to ensure trouble-free reception. Satellite Footprint The DIRECTV satellite is located at a fixed position above the Earth’s equator and beams TV signals down to North America.
  • Page 14 TracVision Receiver User’s Guide Elevation Angle Since the satellite is located above the equator, the TracVision antenna needs to point toward the southern sky to receive satellite TV signals. In addition, the antenna must be tilted at the proper elevation angle to point at the satellite. The further south you go, the higher the elevation becomes.

  • Page 15: Getting Started

    2 Getting Started This section provides basic operation instructions, so you can quickly start using your TracVision system. It also briefly explains how the system works. Contents Turning On the Antenna ......2.3 Changing Channels .

  • Page 16: Turning On The Antenna

    Turning On the Antenna To quickly start watching satellite TV using the TracVision system, follow the simple steps below. 1. Apply power to the TracVision receiver. 2. Turn on your TV and select the satellite input (not the VCR input). 3.
  • Page 17 TracVision Receiver User’s Guide 6. If Message 2 does not appear after Message 1, ensure that the antenna has a clear view of the satellite. The antenna requires an unobstructed view of the sky to receive satellite TV signals.* Once the antenna locks onto the satellite, the receiver starts downloading the program guide.

  • Page 18: Changing Channels

    Changing Channels To change the channel, press the SAT button then select any of the following options: Press the CHANNEL (CH) button to tune to the next or previous channel. Using the numeric keypad, enter the channel number. Press the GUIDE button to bring up the program guide.

  • Page 19: How The System Works

    TracVision Receiver User’s Guide How the System Works This section explains how the system starts up and how the antenna turns on and off. You do not need to read this section to operate the system. It is provided for information only. System Startup Whenever you apply power to the TracVision receiver, the system automatically starts up,...
  • Page 20 After 30-Second System Startup Immediately following the 30-second system startup, the antenna will either power off or remain powered on, based on its last setting. Whenever you turn off power to the receiver, the receiver saves the current status of the antenna (turned ON or turned OFF);...
  • Page 21 TracVision Receiver User’s Guide Turning On the Antenna If the antenna is turned OFF, press the SAT button then the PWR button on the remote control to turn the antenna ON. The receiver beeps twice and sends power to the antenna. 2.
  • Page 22 Turning Off the Antenna If the antenna is turned ON, press the SAT button then the PWR button on the remote control to turn the antenna OFF. The receiver beeps once and removes power from the antenna. 2. The receiver’s crescent-shaped Antenna Power light goes out.

  • Page 23: Using The Remote Control

    3 Using the Remote Control This section explains how to use the remote control functions, program the remote to work with other components, and replace the remote control batteries. Contents Remote Control Functions ..... . .3.3 Receiver Front Panel Buttons .

  • Page 24: Remote Control Functions

    TracVision Remote Control GUIDE MENU TURBO INFO CLEAR Volume PREV MUTE Mute DIRECTOR PROG VIDEO SEARCH AUDIO Input INPUT PLAY STOP PAUSE 54-0287 Power On/Off Your system comes with an easy-to-use, backlit remote control that allows you to operate the receiver Component Select from virtually anywhere in the vehicle/vessel, day or night.
  • Page 25 TracVision Receiver User’s Guide GUIDE MENU TURBO INFO CLEAR PREV MUTE DIRECTOR PROG VIDEO SEARCH AUDIO GUIDE INPUT PLAY STOP PAUSE MENU TURBO Press the PWR button to turn the selected component’s power on/off. If the SAT button is currently selected, pressing the PWR button turns the TracVision antenna on/off.
  • Page 26 GUIDE MENU TURBO INFO INFO CLEAR PREV MUTE DIRECTOR PROG VIDEO SEARCH AUDIO INPUT PLAY STOP PAUSE 54-0287 Press the FAV button to view listings for your favorite channels. You can set up four different lists of favorite channels. Each press of the FAV button brings up the next favorite channel list.
  • Page 27 TracVision Receiver User’s Guide CLEAR GUIDE MENU TURBO INFO CLEAR PREV MUTE DIRECTOR PROG VIDEO SEARCH AUDIO MUTE INPUT PLAY STOP PAUSE PREV Press the CLEAR button to exit from any onscreen guide, remove banners, or cancel an action. Use the VOLUME (VOL) button to raise or lower the volume on your TV (if the TV component button is selected).
  • Page 28 DIRECTOR PROG VIDEO AUDIO SEARCH GUIDE MENU TURBO INFO CLEAR PREV MUTE DIRECTOR PROG VIDEO SEARCH AUDIO INPUT PLAY STOP PAUSE 54-0287 The DIRECTOR buttons provide convenient shortcuts to the following functions: If the program guide is currently displayed, press the PROG button to use the program director, which allows you to program an event for viewing in advance.
  • Page 29 TracVision Receiver User’s Guide INPUT GUIDE MENU TURBO INFO CLEAR PLAY PREV MUTE DIRECTOR STOP PROG VIDEO PAUSE SEARCH AUDIO INPUT PLAY STOP PAUSE The INPUT button allows you to select a video feed from another source such as a VCR. Repeatedly press INPUT to cycle through each available input source in your system.

  • Page 30: Receiver Front Panel Buttons

    Receiver Front Panel Buttons If you don’t have the remote control handy, you can operate the system using the receiver front panel buttons. You can turn the antenna on/off, bring up the main menu, navigate through the menu system, and select menu items from the receiver’s front panel. The crescent-shaped Antenna Power light is lit if the antenna is turned on.

  • Page 31: Programming The Remote Control To Operate Other Components

    TracVision Receiver User’s Guide Programming the Remote Control to Operate Other Components In addition to controlling the satellite receiver, you may be able to operate your TV, VCR, DVD, or AUX components using your TracVision remote control. To program your remote control, follow the steps below. 1.

  • Page 32: Controlling Multiple Receivers

    Controlling Multiple Receivers If you are using multiple KVH receivers, you can change a remote control ID to avoid interference or “cross talk” between the two remotes. The remote control ID can be a number from “001” to “008.” For example, if you have two receivers, you can set one receiver and remote to 001 and the other receiver/remote to 002.

  • Page 33: Installing The Remote Control Batteries

    TracVision Receiver User’s Guide 7. Press and hold the SAT button. 8. At the same time, press the MUTE button for two seconds. 9. Release both buttons. The SAT button should remain lit. If it doesn’t, repeat Steps 7-9. 10. Enter the desired ID number (“001” to “008”) using the numeric keypad.

  • Page 34: Overview Of Onscreen Displays

    4 Overview of Onscreen Displays This section introduces the three types of onscreen displays: the Channel Banner, the Program Guide, and the Menu System. Contents The Channel Banner ......4.3 The Program Guide .

  • Page 35: The Channel Banner

    The Channel Banner Whenever you change channels while you are watching TV, the channel banner appears at the top of the screen. You can also display the channel banner by pressing the INFO button while watching TV. The channel banner displays the following information: •...

  • Page 36: The Program Guide

    TracVision Receiver User’s Guide The Program Guide To display the program guide, press the GUIDE button. You can also access the program guide from the menu system’s Program Guide tab. The program guide displays the following information: • Listing of current programs and up to seven days of future programming •...

  • Page 37: The Menu System

    The Menu System To display the main menu, press the MENU button. The menu system gives you access to all system functions and settings. The common elements of all menus are noted below. The following icons appear in several menus: Toggle or Step - Press SELECT to toggle (switch) a setting from “on”...
  • Page 38 TracVision Receiver User’s Guide To move the highlight: Use the joystick to move the highlight within the menus. To select a menu item: Highlight the desired menu item and press the SELECT button to select a main menu item or execute an action.
  • Page 39 Main Menu Tab Screens Program Guide Program Guide Guide Options Theme Times Fav List Fav Setup Options Set Turbo 54-0287 Functions • View and modify the program guide • Filter the program guide by program category • Change the time period shown in the program guide •...
  • Page 40 TracVision Receiver User’s Guide Main Menu Tab Screens Audio & Video Audio Video Caller ID Caller ID Program Director Schedule WatchWizard WWSetup WWResult Channels Interactive Interact Purchases Upcoming Past Functions • Set default audio language and alternate audio language • Set left/right audio balance •...
  • Page 41 Main Menu Tab Screens Lock & Limits Lock Fav Setup Ratings Limits View Mail Mail System Setup Install Signal Info Features Prefs Remote Test New Card Upgrade 54-0287 Functions • Lock and unlock the system • Create a program listing containing only selected channels •...

  • Page 42: Using Program Guides

    5 Using Program Guides This section explains how to select a program guide style, use the different guide features, and set guide preferences. Contents Program Guide Styles ......5.3 Using the Program Guide .

  • Page 43: Program Guide Styles

    Program Guide Styles You can set up the program guide to present information using either of two styles: • Grid • Logo The following sections explain how to select a style and describe the features of each style. Selecting a Guide Style To select a guide style, follow the steps below.
  • Page 44 TracVision Receiver User’s Guide Grid Guide • Easy to see what programs are available at a particular time. • Lists up to seven days of current and upcoming programming. • The program title and description appear above the grid as you highlight each program. Grid Guide Logo Guide •...

  • Page 45: Using The Program Guide

    Using the Program Guide To display the program guide: Press the GUIDE button to bring up the guide. To move the highlight: Use the joystick to move the highlight within the guide. Move the highlight to the right to show future programming.

  • Page 46: Using The Oneline Guide

    TracVision Receiver User’s Guide Using the OneLine Guide The OneLine Guide, which appears at the bottom of your screen, displays a single line from the program guide, starting with the currently viewed channel. OneLine Guide To display the OneLine Guide: Press the joystick up or down while watching TV to bring up the OneLine guide.

  • Page 47: Using Turbotune For Quick Access To Favorite Channels

    Using TurboTune for Quick Access to Favorite Channels The TurboTune feature gives you quick access to 27 of your favorite channels. Three groups of nine of your favorite channels are available as Turbo 1, Turbo 2, and Turbo 3. Setting TurboTune Channels To set up channels in TurboTune, follow the steps below.
  • Page 48 TracVision Receiver User’s Guide Adding the Current Channel to TurboTune If you want to add the channel you’re currently watching to TurboTune, follow the steps below. 1. Press the TURBO button to display the TurboTune guide. TurboTune Guide 2. Highlight a vacant channel box (shows “Add Channel”) and press SELECT to add the channel you are watching to the TurboTune guide.

  • Page 49: Setting Guide Preferences

    Renaming TurboTune Groups You can rename each nine-channel TurboTune group to anything you choose, using up to 10 letters, numbers, spaces, etc. For example, Turbo 1 could be renamed “Mom” and Turbo 2 renamed “Dad.” To rename a group, follow the steps below. 1.
  • Page 50 TracVision Receiver User’s Guide 3. Highlight the menu button for the setting you wish to modify: Guide Style Press SELECT to choose either grid or logo style of program guide. See Section 5-1, “Program Guide Styles,” on page 5.3 for details. Picture In Guide Press SELECT to turn the picture-in-guide feature on/off.
  • Page 51 Using Program Guides Filters Press SELECT to choose either temporary or persistent. If temporary, the filters you apply are active only while the program guide remains onscreen; once you exit the program guide, all filters are cleared. If persistent, the filters you apply remain active after you exit the program guide.

  • Page 52: Setting Favorites And Filters

    6 Setting Favorites and Filters This section explains how to set up lists of favorite channels, filter the program guide by category and time, and search for programs based on content. Contents Using Favorite Channel Lists .....6.3 Filtering the Program Guide .

  • Page 53: Using Favorite Channel Lists

    Using Favorite Channel Lists Favorite channel lists help you organize the hundreds of available channels into more manageable groups. Each of the four lists can contain as many or as few channels as you wish. You can customize these groups in several ways. For example, Fav. A could be Dad’s favorite channels, Fav.
  • Page 54 TracVision Receiver User’s Guide If the Family list has not had any channels added to it, and the receiver is locked, no channels can be viewed without first unlocking the receiver. To avoid this inconvenience, create the Family list before locking the receiver.
  • Page 55 Renaming a Channel List 1. At the Favorite List Setup pane, highlight the Rename button and press SELECT. A Rename List menu appears. You can rename the first three lists. You cannot rename the All or Family lists. 2. Highlight the list you wish to rename and press SELECT.
  • Page 56 TracVision Receiver User’s Guide Adding and Removing Channels To add or delete a channel from a selected favorite channel list, follow the steps below. To add all available channels to a favorite list: 1. At the Favorite List Setup pane, highlight the Add All button and press SELECT.

  • Page 57: Filtering The Program Guide

    Filtering the Program Guide The Category Filter menu allows you to filter the program guide to show just those channels that match your viewing interests. To filter the guide by program categories, such as movies, sports, or news, follow the steps below. 1.
  • Page 58 TracVision Receiver User’s Guide For example, if you select the Movies category, you can then refine your selection using a subcategory such as Action/Adventure, Animation, Biography, Comedy, and others as shown below. Filtering by Movie Categories Once you’ve selected a category/subcategory, the program guide will be filtered to show only those channels offering programs of the selected category and subcategory.

  • Page 59: Selecting Guide Times

    Selecting Guide Times The Guide Times menu provides easy access to future programming information. To advance the guide to a future day/time period, follow the steps below. 1. Press the GUIDE button twice while watching TV [or select the Guide Options tab from the main menu].

  • Page 60: Using Watchwizard To Search For Programs

    TracVision Receiver User’s Guide Using WatchWizard to Search for Programs WatchWizard allows you to search for programs using criteria such as rating, showtime, language, and category. You can even search for a specific word found in program titles or descriptions. WatchWizard can store up to eight separate searches using any combination of criteria and text.
  • Page 61 To enter text, use the onscreen keyboard (to enter a letter on the keyboard, highlight the letter and press SELECT). Once you’ve entered the desired text, highlight the OK button and press SELECT. WatchWizard Keyboard Entry If you prefer, you can change the keyboard to a standard (QWERTY) layout.
  • Page 62 TracVision Receiver User’s Guide Using the Channels Search You can also search for channels that offer a specific type of programming by using the category-based channels search. 1. Press the SEARCH button while watching TV [or select the WatchWizard tab from the main menu]. 2.

  • Page 63: Using Access Controls

    7 Using Access Controls This section explains how to lock and unlock the system using a passcode. It also explains how to set rating and time limits. Contents Locking & Unlocking the System ....7.3 Setting Ratings Limits .

  • Page 64: Locking & Unlocking The System

    Locking & Unlocking the System You can easily set limits to restrict the viewing of satellite TV programming. When accompanied by the channel lists, these limits provide a great degree of control. When you first install the TracVision receiver, it will be unlocked.
  • Page 65 TracVision Receiver User’s Guide 5. The Lock System pop-up panel appears. Enter a four-digit passcode using the remote control’s numeric keypad. 6. Highlight the OK button and press SELECT. To abort the locking process, highlight the Cancel button and press SELECT. 7.

  • Page 66: Setting Ratings Limits

    Unlocking the System To remove the lock and all of its restrictions, follow the steps below. 1. Press the MENU button to access the main menu. 2. Highlight the Lock & Limits tab and press SELECT. 3. Highlight the Lock tab. 4.

  • Page 67: Setting Time Limits

    TracVision Receiver User’s Guide 4. Highlight the button for the type of programming you want to restrict and press SELECT. 5. Highlight the maximum rating you want to allow (for the selected type of programming) from the pop-up submenu and press SELECT. choose Block All or Allow All instead of setting a specific limit.
  • Page 68 The Max Spending button is not applicable to your TracVision system. 4. Highlight the day of the week that you want to limit and press SELECT. 5. a. If you want to limit the maximum number of viewing hours for that day, highlight the Total Time button and use the remote control’s numeric keypad to enter the limit.
  • Page 69 8 Other Menu Functions This section explains how to change audio/video settings, schedule future programs, and change system settings. Contents Adjusting Audio Settings ......8.3 Adjusting Video Settings .

  • Page 70: Other Menu Functions

    Adjusting Audio Settings From the Audio Adjustment menu, you can languages for default audio and alternate audio, adjust left/right balance, and enable TruSurround audio processing. To set audio preferences, follow the steps below. 1. Press the AUDIO button [or select the Audio & Video tab from the main menu].
  • Page 71 TracVision Receiver User’s Guide To set up your default and alternate audio languages, follow the steps below. 1. Press the AUDIO button to access the Audio Adjustment menu. 2. Highlight the Default Audio button (to set your primary language preference) or the Alternate Audio button (to select your alternate language preference) and press SELECT.

  • Page 72: Adjusting Video Settings

    Audio Balance To adjust the audio balance left or right, highlight the Audio Balance button and press SELECT. Use the joystick to adjust the balance, then highlight the Done button and pres SELECT. SRS TruSurround TruSurround technology lets you take advantage of any multichannel format without having to add extra speakers or equipment.
  • Page 73 TracVision Receiver User’s Guide 2. Highlight the menu button for the setting you wish to modify: Screen Ratio Press SELECT to choose either a 4:3 (standard) or 16:9 (widescreen) screen aspect ratio. Menu Centering Press SELECT to bring up the centering pop-up panel.

  • Page 74: Using The Program Director To Schedule Future Programs

    Using the Program Director to Schedule Future Programs The Program Director allows you to automatically tune to a program at a specific date and time, or tune to a program on a repeating basis. The receiver will turn on (if necessary) and tune to the specified channel at the chosen date and time.
  • Page 75 TracVision Receiver User’s Guide 4. Highlight the Schedule to View button from the Schedule Options pop- up menu and press SELECT. 5. Use the joystick or numeric keypad to choose the desired channel from the channel selection pane. Then highlight the OK button and press SELECT. Channel Selection Pane 6.
  • Page 76 Canceling a Scheduled Event To cancel a scheduled event, follow the steps below. 1. Press the MENU button to access the main menu. 2. Highlight the Program Director tab and press SELECT. 3. Highlight the event you want to cancel and press SELECT.

  • Page 77: Reading Mail From Directv

    TracVision Receiver User’s Guide Reading Mail from DIRECTV DIRECTV uses the Mail feature to send you important information, notify you of special events, and tell you about special offers. When you receive a new message, a icon appears at the top of all MAIL menus until you’ve read the message.

  • Page 78: Setting System Preferences

    Setting System Preferences The Preferences menu allows you to customize various system settings. To set system preferences, follow the steps below. 1. Press the MENU button to access the main menu. 2. Highlight the System Setup tab and press SELECT. Highlight the Prefs tab.

  • Page 79: Advanced System Setup Functions

    TracVision Receiver User’s Guide Daylight Saving Press SELECT to bring up the Daylight Saving pop- up menu. Then highlight the desired daylight saving option (Observed, Not Observed, or Default) and press SELECT. Banner Style Press SELECT to choose either a Short or Full banner style.
  • Page 80 3. Highlight the menu button for the advanced function you wish to use: Install NOT USED. Signal NOT USED. Info The System Information pane lists general information about your TracVision receiver, including manufacturer, model, ID number, access card, and software version. Features The Features pane lists some of the receiver’s special features.

  • Page 81: Troubleshooting

    9 Troubleshooting This section identifies some basic trouble symptoms, along with their possible causes and solutions. It also explains what the system status lights indicate and how to get technical support. Contents Troubleshooting Matrix ....... .9.3 Causes and Remedies for Common Operational Issues .

  • Page 82: Troubleshooting Matrix

    Troubleshooting Matrix SYMPTOM System does not power on No picture on video screen Intermittent picture for short intervals System works at rest, but not on the move System does not find satellite System restarts itself Receiver beeps continuously at startup Snowy DIRECTV television picture Picture jumbled, parts missing, freezing Certain channels do not work...

  • Page 83: Causes And Remedies For Common Operational Issues

    TracVision Receiver User’s Guide Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the TracVision system. The following sections identify these issues and provide potential solutions. If the TracVision system is not working properly, try resetting the system before you begin troubleshooting.
  • Page 84 Insufficient Power With the vehicle/vessel powered up and the receiver turned on, power at the receiver must measure at least 10 VDC for the TracVision system to work properly. Check the receiver’s power connection and ensure that it is wired to a dedicated circuit. If other devices are wired to the same circuit, these additional loads will drain power away from the receiver.
  • Page 85 The system will need to receive a signal from the satellite to correct the problem. Proper Component Button Not Pressed To operate the satellite TV system using the remote control, first press the remote control’s SAT button. The remote control will not operate the receiver unless the SAT button is active.
  • Page 86 Audio/Video System Not Set Up Properly If satellite programming is not displayed on your TV, you may have the wrong input selected on your audio/video system. Try switching to another input (for example, VIDEO 1 or VIDEO 2; AUX1, AUX2, or A/V) whichever input is assigned to the satellite receiver.
  • Page 87 TracVision Receiver User’s Guide Receiver Locked Up Since your receiver is a computing component, it is susceptible to erratic changes in power and/or signal, like any other computer, and these sudden changes can cause it to become “confused.” To clear this condition, try pressing the remote control’s SAT button before trying to control the receiver.
  • Page 88 Audio/Video System Faulty If there is no picture on your TV, your mobile audio/video system may be faulty. Please seek technical assistance from either the installer of your audio/video system or a dealer authorized by the system’s manufacturer to repair the system. Antenna or Receiver Faulty In the case of a faulty antenna or receiver, please seek technical support as described in the next section.
  • Page 89 TracVision Receiver User’s Guide 2. Highlight the Install tab and check the “LNB” setting. Install Tab 3. If the LNB type is set to “Stacked,” you do not need to change the setting. A different problem is causing the program guide not to load. Please call KVH Technical Support at 401-847-3327 (or e-mail techs@kvh.com) for assistance.
  • Page 90 4. The System Diagnostics menu appears. Highlight the LNB Type button and press SELECT. System Diagnostics 54-0287 5. Highlight “Stacked” from the pop-up submenu and press SELECT. LNB Type Submenu LNB Type Unstacked Stacked 6. With the LNB Type button still highlighted, press SELECT and verify that a check mark appears next to “Stacked.”...
  • Page 91 TracVision Receiver User’s Guide 9. Highlight “Oval Dish 2” from the pop-up submenu and press SELECT. This action ensures the “Stacked” setting is saved in the receiver’s memory. Dish Type Submenu Dish Type Round Dish Oval Dish 2 Oval Dish 3 Cancel 10.

  • Page 92: Technical Support

    Technical Support If you experience an operating problem or require technical assistance, please contact your local authorized TracVision dealer/installer first. You can find an authorized technician near you by visiting our web site at www.kvh.com/wheretogetservice. If an authorized dealer/installer is not located nearby, contact KVH Technical Support directly: Phone: 401-847-3327 E-mail: techs@kvh.com...

  • Page 93: System Status Lights

    TracVision Receiver User’s Guide System Status Lights Three status lights on the top of the receiver indicate the current status of the system and can help you identify problems. VOLTAGE light RECEIVER light ANTENNA light During normal operation, all three status lights should be lit green.
  • Page 94 Light is... Indicates Green Orange Standby Orange, flashing Overload Fault 1 Red, flashing Fault 2 Light is... Indicates Green Tracking Green, flashing slowly Searching Green, flashing quickly Identifying Orange, flashing Overload No Comm Red, flashing Fault 54-0287 RECEIVER Light Indications Description Receiver is OFF (rear panel power switch is off) Receiver is ON...

  • Page 95: Appendices

    Appendices This section provides wiring diagrams for typical TracVision installations and a map showing the DIRECTV angle off the horizon. Contents System Wiring Diagrams ......A.3 Satellite Elevation Map .

  • Page 96: System Wiring Diagrams

    Appendix A System Wiring Diagrams The diagrams on the following pages show how to wire the system for various configurations: • Single TracVision receiver • Two TracVision receivers • One TracVision receiver and one non- TracVision receiver (for marine use only) •...
  • Page 97 TracVision Receiver User’s Guide Wiring Diagram for a Single TracVision Receiver DC Power Input Power (10-16 VDC) Ground Receiver RF Converter Fuse To VHF Antenna (Optional) CAUTION VHF ANTENNA VEHICLE POWER (10-16 VDC) POWER REMOTE OUT TO TV SATELLITE IN INPUT AUDIO R AUDIO L...
  • Page 98 Wiring a Single TracVision Receiver • DO NOT disconnect the short cable that connects from one jack to another on the receiver’s rear panel. The system will not work if this cable is removed. • You can connect the receiver to the entertainment system using one of the following options: Option 1 - RCA-type A/V jacks (use bottom row) Option 2 - S-Video jack...
  • Page 99 TracVision Receiver User’s Guide Wiring Diagram for Two TracVision Receivers Splitter Receiver #1 VHF ANTENNA VEHICLE POWER (10-16 VDC) POWER REMOTE OUT TO TV SATELLITE IN INPUT TUNER AUDIO R Receiver #2 VHF ANTENNA VEHICLE POWER (10-16 VDC) POWER REMOTE OUT TO TV SATELLITE IN INPUT...
  • Page 100 Wiring Two TracVision Receivers • A two-way splitter is provided in the Second Receiver Kit (KVH part number 02-1340). The splitter has a frequency range of 40-2150 MHz with one port DC passive. • In this diagram, receiver #1 is the master receiver. Receiver #1 must be turned on in order to use receiver #2.
  • Page 101 TracVision Receiver User’s Guide Wiring Diagram for One TracVision Receiver and One Non-TracVision Receiver Splitter CAUTION VHF ANTENNA VEHICLE POWER (10-16 VDC) POWER REMOTE OUT TO TV SATELLITE IN INPUT AUDIO R AUDIO L TUNER TracVision Receiver INPUT INPUT OUTPUT / SAT RECEIVER To Antenna TO SATELLITE TO KVH...
  • Page 102 Wiring a Non-TracVision Receiver – Marine Use Only • If you wish to connect a single non-TracVision DIRECTV receiver to the system, you will need a Single AC Receiver Add-on Kit (KVH part number 72-0182). This kit includes a splitter, a single-output destacker, connecting cables, and instructions.
  • Page 103 TracVision Receiver User’s Guide Wiring Diagram for Multiple Receivers Splitter CAUTION VHF ANTENNA VEHICLE POWER (10-16 VDC) POWER REMOTE OUT TO TV SATELLITE IN INPUT TUNER AUDIO R AUDIO L TracVision Receiver A.10 INPUT To Antenna TO SATELLITE TO KVH DIAGNOSTICS DIAGNOSTICS ANTENNA...
  • Page 104 Wiring Multiple Receivers – Marine Use Only • If you wish to connect more than two receivers to the system, KVH recommends you install an active multiswitch along with a dual-output destacker and a splitter. The Multiple AC Receivers Add-on Kit (KVH part number 72-0181) includes the dual-output destacker and a splitter.

  • Page 105: Satellite Elevation Map

    Satellite Elevation Map Appendix B Satellite Elevation Map Satellite at Equator A.13 54-0287...
  • Page 106 Index A/V jacks, A.5 access card, 8.13 activating the receiver, 9.6 adjusting audio settings, 8.3-8.5 adjusting video settings, 8.5-8.6 advanced setup, 8.12-8.13 Antenna light, 9.14-9.15 Antenna Power light, 3.9 antenna unit connection to receiver, A.4 repairing, 9.9 turning on, 2.3 turning off, 2.5 arrows, in program guide, 5.5 aspect ratio, 8.6...
  • Page 107 TracVision Receiver User’s Guide daylight saving, 8.12 default settings, 8.12 deleting mail, 8.10 description, system, 1.4 destacker, A.8-A.11 device code, 3.10 dew on antenna, 9.5 diagnostics test, 8.13 diagram, system, 1.4 DIRECTOR buttons, 3.7 DIRECTV customer service, 7.4 DIRECTV receiver, other, A.9, A.11 dirt on antenna, 9.5 downloading the program guide, 2.4 DVD player control, 3.8, 3.10...
  • Page 108 lights Antenna Power, 3.9 Voltage, 9.14 Receiver, 9.14-9.15 Antenna, 9.14-9.15 limit exceeded message, 7.4 limiting access, 7.3-7.4, 7.5-7.7 locating the RF-to-IR converter, 9.8 lock icon, 7.4 lock override icon, 7.4 lock up, receiver, 9.8 locking the system, 7.3-7.4 logo guide, 5.4 lost remote, 3.9 mail, 8.10 main menu, 4.5...
  • Page 109 TracVision Receiver User’s Guide ratings limits, 7.5-7.6 reading mail, 8.10 receiver activation, 9.6 beeping, 2.6 buttons, 3.9 connectors, A.4 description, 1.5 lights, 9.14-9.15 multiple, A.6-A.11 non-TracVision, A.8-A.11 ordering additional, 3.11 power switch, 2.3 repairing, 9.9 software upgrade, 8.13 Receiver light, 9.14-9.15 reception, 1.5-1.6 recurring programs, scheduling, 8.7 remote control...
  • Page 110 tag box, 6.3 technical support, 9.13 test, 8.13 time limits, 7.6-7.7 time zone, 8.11 translucency, menu, 8.6 troubleshooting, 9.1 troubleshooting matrix, 9.3 TruSurround, 8.5 TURBO button, 3.4 TurboTune, 5.7-5.9 turning off the system, 2.5, 2.9 turning on the system, 2.3-2.4, 2.8 TV control, 3.6, 3.10 unlocking the system, 7.5 Unstacked LNB, 9.9...
  • Page 111 • 50 Enterprise Center • Middletown, RI 02842-5279 U.S.A . • Phone: (401) 847-3327 • Fax: (401) 849-0045 • E-mail: info@kvh.com © Copyright 2005, KVH Industries, Inc. DIRECTV is a registered trademark of DIRECTV, Inc., KVH and TracVision are registered trademarks of KVH Industries, Inc.

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