Ford TOURNEO COURIER Owner's Manual page 239

Issue
The system
says "Phone-
book down-
loaded" but my Limitations on your cell
SYNC phone- phone's capability.
book is empty or
is missing
contacts.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
Possible cell phone
cell phone to
malfunction.
SYNC.
This is a cell phone-
dependent feature.
Text messaging
Possible cell phone
is not working
malfunction.
on SYNC.
iPhone
Tourneo Courier/Transit Courier (C4A) Vehicles Built From: 19-06-2014, M1 Kombi/M1 Kombi Van/N1 Kombi/N1 Kombi Van/Van, ET7J-19A321-AKB (CG3621en) enGBR, Edition date: 04/2014,
SYNC
Cell phone issues
Possible cause
237
Possible solution
Try pushing your phonebook contacts to
SYNC by selecting the option to add.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC.
Try pushing your phonebook contacts to
SYNC by selecting the option to add.
If the missing contacts are stored on your
SIM card, try moving them to your cell
phone's memory.
Remove any pictures or special ring tones
associated with the missing contact.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC.
Check your cell phone's compatibility.
Try switching off your cell phone, resetting
it or removing the battery, then trying again.
Try deleting your device from SYNC and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch off the auto download setting.
Check your cell phone's compatibility.
Try switching off your cell phone, resetting
it or removing the battery, then trying again.
• Go to your cell phone's Settings.
• Go to the Bluetooth Menu.