Xerox Wide Format 7742 User Manual page 20

Problem Solving
The scanner has a single part lid that opens toward the back of the scanner. Opening
the Scanner Lid provides access to the document jam.
1. With both hands, depress the lid latches on either end of the underside of the Scanner
Lid. The lid can support itself in the fully open position.
2. Lift the lid up and away from you. The lid can support itself in the fully open position.
Note
Opening the Scanner Lid reveals the white, solid main roller, feed rollers, pinch rollers,
and Contact Image Sensor (CIS). See the
these areas.
3. Remove the jammed document.
4. With both hands, grasp each side of the Scanner Lid and lower it while pushing in
the lid latches on either end of the underside of Scanner Lid. Ensure that each side
clicks into the locked position by pressing firmly on both ends.
3-4
Maintenance chapter for details on cleaning
Xerox ® Wide Format 7742 Scan Solution
User Guide