12-Faults/Causes/Solutions - RED LOTUS HYDRO Installation And User Manual

12-FAULTS/CAUSES/SOLUTIONS

CHECKING THE INTERNAL COMPONENTS
ATTENTION:
GUIDE FOR THE EXCLUSIVE USE OF THE SPECIALISED TECHNICIAN.
ATTENTION:
All repairs must be carried out exclusively by a specialised technician, with the boiler switched off and the plug
disconnected. The operations marked in bold type must be carried out by specialised personnel.
The manufacturer declines all liability and warranty terms expire if this condition is not complied with.
ANOMALY
The pellets are not fed into the
combustion chamber
The fire goes out or the boiler stops
automatically
Technical Dept. - All rights reserved - Reproduction is prohibited
POSSIBLE CAUSES
The pellet hopper is empty
Sawdust has blocked the feed screw
Faulty gear motor
Faulty electronic board
The pellet hopper is empty
The pellets are not fed
The pellet temperature safety probe has
been triggered
The door is not closed properly or the
gaskets are worn
Unsuitable pellets
Low pellet supply
The combustion chamber is dirty
Clogged outlet
Faulty smoke extraction motor
Pressure switch faulty or defective
SOLUTIONS
Fill the hopper with pellets
Empty the hopper and remove the sawdust
from the feed screw by hand
Replace the gear motor
Replace the circuit board
Fill the hopper with pellets
See the previous anomaly
Let the boiler cool down, restore the
thermostat until the problem is resolved
and switch the stove on again. If the
problem persists contact technical
assistance
Close the door and replace the gaskets with
original ones
Change the type of pellets with those
recommended by the manufacturer
Have the fuel flow checked following the
booklet instructions
Clean the combustion chamber, following
instructions in the manual
Clean the smoke duct
Check the motor and replace it, if necessary
Replace the pressure switch
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