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USE AND MAINTENANCE
MANUAL

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Summary of Contents for RED PRIMULA HYDRO

  • Page 1 USE AND MAINTENANCE MANUAL...
  • Page 2 Via La Croce 8, I - 33074 Vigonovo di Fontanafredda (PN) Italy. EN 14785 - 2006 Art. 15a B-VG / BImSchV / VKF AEAI Regensburger und Münchener BStV erfüllt. PRIMULA HYDRO / ORCHIDEA HYDRO Potencia nominal: Max 21,0 (17,0kW - 4,0kW) Potência nominal:...
  • Page 3: Table Of Contents

    PELLET STOVES Contents INSTALLATION AND USE MANUAL page INTRODUCTION ............................ 5   1. WARNINGS AND GUARANTEE CONDITIONS ..................6   SAFETY INSTRUCTIONS ........................6     1.1. OPERATING WARNINGS ........................7     1.2. GUARANTEE CONDITIONS ......................8     1.3.
  • Page 4 PELLET STOVES Contents INSTALLATION AND USE MANUAL page Connection of external thermostat ..................35     4.9.2.3. Setting of ECO-STOP mode ..................... 35     4.9.3. Activation /de-activation of ECO-STOP mode ..............37     4.9.3.1. OPERATION TO BE CARRIED OUT BY THE INSTALLER ............37  ...
  • Page 5: Introduction

    PELLET STOVES Chapter 1 INSTALLATION AND USE MANUAL page INTRODUCTION Dear Customer, We wish to thank you for choosing one of our products, specifically a stove from the Pellet line. In order to get the best performance from your stove and to enjoy to the full the warmth and the sense of well-being which the flame will diffuse through the home, we recommend that you read this booklet carefully before lighting the s...
  • Page 6: Warnings And Guarantee Conditions

    PELLET STOVES Chapter 1 INSTALLATION AND USE MANUAL page 1. WARNINGS AND GUARANTEE CONDITIONS SAFETY INSTRUCTIONS 1.1.  Installation of the stove, making the electrical connections, checking operation, maintenance are all tasks which should be carried out by qualified and authorised personnel. ...
  • Page 7: Operating Warnings

    PELLET STOVES Chapter 1 INSTALLATION AND USE MANUAL page  Before carrying out any cleaning or maintenance operation, make sure in advance that the stove is disconnected from the mains electricity supply, by turning off the main switch located on the back of the stove, or by unplugging the supply cable.
  • Page 8: Guarantee Conditions

    PELLET STOVES Chapter 1 INSTALLATION AND USE MANUAL page INFORMATION  For any problems, please contact your dealer or company qualified and authorised personnel and always request original spare parts for repairs.  Only use the fuel recommended by the company (for ITALY only 6mm diameter pellets whereas for the other European countries, pellets with a diameter of 6-8 mm) and only supplied by the automatic feed system.
  • Page 9 PELLET STOVES Chapter 1 INSTALLATION AND USE MANUAL page The company is not liable for any damages caused directly or indirectly, to persons, animals or objects consequent to the non-observance of all the instructions given in this manual, especially the cautions relating to installation, use and maintenance.
  • Page 10: Theoretical Notions For Installation

    PELLET STOVES Chapter 2 INSTALLATION AND USE MANUAL page 2. Theoretical notions for installation Pellets 2.1. Wood pellets are manufactured by hot-extruding compressed sawdust which is produced during the working of natural dried wood. The compactness of the material comes from the lignin which is contained in the wood itself, and allows the production of pellets without the use of glues or binders.
  • Page 11: Precautions For Installation

    PELLET STOVES Chapter 2 INSTALLATION AND USE MANUAL page The company strongly recommends the use of certified fuel for its stoves (DINplus and Ö-Norm M7135). The use of fuel of inferior quality or not conforming to the specification given above compromises the running of your stove and can therefore lead to the termination guarantee...
  • Page 12: Operating Area

    PELLET STOVES Chapter 2 INSTALLATION AND USE MANUAL page OPERATING AREA 2.3. For proper functioning and a good temperature distribution, the stove should be positioned in a location where it is able to take in the air necessary for combustion of the pellets (about 40 m /h must be available), as laid down in the standard governing the installation and in accordance with local national standards.
  • Page 13: Connection Of Smoke Discharge Pipe

    PELLET STOVES Chapter 2 INSTALLATION AND USE MANUAL page It is not compulsory to connect the air intake directly with the stove (so that it draws air directly from outside), but it is essential at all events to ensure an airflow of 50 cubic metres per hour by the use of a hole of the dimensions given.
  • Page 14: Connection To The Flue Pipe

    PELLET STOVES Chapter 2 INSTALLATION AND USE MANUAL page CONNECTION TO THE FLUE PIPE 2.6. The flue pipe must have internal dimensions not larger than 20 x 20 cm, or diameter 20 cm. In the event of larger dimensions, or of the flue pipe being in poor condition (for example cracks, poor insulation, etc.), it is advisable to fit a stainless steel pipe of suitable diameter inside the flue pipe throughout its length, right up to the top.
  • Page 15: Operating Problems Caused By Draught Defects In The Flue

    PELLET STOVES Chapter 2 INSTALLATION AND USE MANUAL page OPERATING PROBLEMS CAUSED BY DRAUGHT 2.9. DEFECTS IN THE FLUE E.g. Downdraft at 45° of 8m/sec. Overpressure of 17 Of all the weather and geographical conditions which affect the operation of a flue pipe (rain, fog, snow, altitude a.s.l., exposure to E.g.
  • Page 16: Plumbing Connection

    PELLET STOVES Chapter 2 INSTALLATION AND USE MANUAL page 2.10. PLUMBING CONNECTION IMPORTANT! The connection of the stove to the plumbing system must be carried out ONLY by specialized personnel who are capable of carrying out installation properly, in compliance with current standards in the country of installation.
  • Page 17: Installation And Assembly

    PELLET STOVES Chapter 3 INSTALLATION AND USE MANUAL page 3. INSTALLATION AND ASSEMBLY DRAWINGS AND TECHNICAL CHARACTERISTICS 3.1. 3.1.1. PRIMULA /ORCHIDEA Hydro Installation and assembly Technical service - Rights reserved - Reproduction prohibited...
  • Page 18: Technical Characteristics

    PELLET STOVES Chapter 3 INSTALLATION AND USE MANUAL page 3.1.2. Technical characteristics Technical characteristics PRIMULA - ORCHIDEA Mod. HYDRO Overall thermal power Max. 21 kw (18056 kcal) / 17,0 kw (14617 kcal) Overall thermal power Min. 4,4 kw (3784 kcal) / 3,0 Kw (2580 kcal) Yield at maximum 92,5% Yield at minimum...
  • Page 19: Preparation And Unpack Ing

    PELLET STOVES Chapter 3 INSTALLATION AND USE MANUAL page PREPARATION AND UNPACK ING 3.2. PRIMULA and ORCHIDEA stoves are delivered with two different types of packing: PRIMULA stoves has one package  It contains the stove and the steel sides with the profiles (Fig.1) ORCHIDEA stove has two packages ...
  • Page 20 PELLET STOVES Chapter 3 INSTALLATION AND USE MANUAL page Once the operations for connection are complete, assemble the cladding (ceramics or steel sides). If the stove needs to be connected to a discharge pipe which goes through the rear wall (to connect up with the flue), take the greatest care to make sure that the joint is not stressed.
  • Page 21: Lateral Cladding Assembly

    PELLET STOVES Chapter 3 INSTALLATION AND USE MANUAL page LATERAL CLADDING ASSEMBLY 3.3. Assembly of profiles to insert steel sides (PRIMULA) Remove, on the upper part, the cast iron top (A). Take the side (B) (pay attention that it enters in the part under the plugs (F) and secure it to the upper sheet metal of the stove with the bracket (C) and the four screws (D).
  • Page 22 PELLET STOVES Chapter 3 INSTALLATION AND USE MANUAL page Inserting the ceramic sides (ORCHIDEA) Remove, on the upper part, the cast iron top (A). Take the six ceramics (B) from the box (see page 19 section 3.2) and insert them into the profile (C) where the guide is, from the top downwards Repeat the same operation for both sides.
  • Page 23: Plumbing System Connection

    PELLET STOVES Chapter 3 INSTALLATION AND USE MANUAL page PLUMBING SYSTEM CONNECTION 3.4. IMPORTANT! The connection of the stove to the plumbing system must be made ONLY by specialized personnel who are capable of carrying out installation properly, in compliance with current standards in the country of installation.
  • Page 24: Connections To The System

    PELLET STOVES Chapter 3 INSTALLATION AND USE MANUAL page Connections to the system 3.4.1. Make the connections to the corresponding fittings shown in the diagram on the previous page. Make sure the pipes are not placed under tension or undersized. IMPORTANT IT IS STRONGLY RECOMMENDED TO WASH THE ENTIRE SYSTEM BEFORE CONNECTING IT IN ORDER...
  • Page 25: System Filling

    To ensure the valve vents correctly, it is advisable to loosen the grey and pressure gauge (M) (see figure) cap one turn and to keep the red cap blocked (accessory) The filling pressure of the system WHEN COLD must be 1 bar.
  • Page 26: Example Installation Diagrams

    PELLET STOVES Chapter 3 INSTALLATION AND USE MANUAL page EXAMPLE INSTALLATION DIAGRAMS 3.5. The following diagrams are to be used only as a guideline. For proper connection, always follow the notes for the plumbing and heating installer. The plumbing system must meet local, regional or national requirements.
  • Page 27: Heating Installation Diagram In Combination With A Boiler

    PELLET STOVES Chapter 3 INSTALLATION AND USE MANUAL page Heating installation diagram in combination with a boiler 3.5.2. PERFORMANCE: HOT DOMESTIC WATER OUTLET HEATING WITH STOVE PRODUCTION OF DOMESTIC HOT WATER WITH BOILER COLD DOMESTIC WATER INLET 230V 50HZ SYSTEM DELIVERY PRESSURE SAFETY SYSTEM RETURN DISCARGE...
  • Page 28: Operation

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page 4. OPERATION PRE-LIGHTING WARNINGS 4.1. ATTENTION! Installation is to be made only with connection to a flue pipe. Therefore, the following evaluation criteria for identification of installation are to be considered compliant with standards.
  • Page 29: Pre-Lighting Check

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page PRE-LIGHTING CHECK 4.2. Check that all the safety conditions described above have been met. Make sure you have read and completely understood the contents of this instruction booklet. Remove all components from the firebox of the stove and from the door.
  • Page 30: Settings To Carry Out Before First Lighting

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page SETTINGS TO CARRY OUT BEFORE FIRST 4.5. LIGHTING Set the main switch on the rear of the stove to position (I). The display (8) of the control panel will show the message OFF and the CURRENT TIME.
  • Page 31: Control Of Water Temperature In Boiler

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page CONTROL WATER TEMPERATURE 4.6. BOILER The stove is already set with a series of standard parameters that allow it to operate properly (water temperature 65°C and ambient temperature 22°C). However, the user can change these parameters in the following way: The following parameters can be set: AM B...
  • Page 32: View Of The Flames

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page After repeated ignitions, if no flame appears even though there is a correct supply of pellets, there may be a problem with the components of the stove or installation may not be correct. REMOVE THE PELLETS FROM THE BURNER AND CONTACT AN AUTHORISED TECHNICIAN.
  • Page 33: Operation

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page NORMAL COMBUSTION The colour 4.8.2. Shape: The colour is in some ways linked to the shape of the flame. A colour Tapered, vertical, compact which varies from orange to yellow, with dark tips to the flame, is liable Character: to be a swollen flame (as described above), lacking in oxygen or at Lively...
  • Page 34: Operating Modes

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page Operating modes 4.9.2. The AUTOMATIC mode lets you set a certain temperature to be SE T reached. In this operating mode the stove will automatically vary the thermal power provided so as to keep the temperature in the room 22°C constantly at the previously set value.
  • Page 35: Internal Thermostat - Position Of Internal Room Sensor

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page Internal thermostat - Position of internal room sensor 4.9.2.1. Only when installation is complete, be sure to check that the room probe is removed from its place and set far away from the stove, to prevent it from detecting incorrect temperatures.
  • Page 36 PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page 1st situation: ECO-STOP inactive (default) If you de-activate this function, when the set temperature is reached, the stove will continue operating at minimum power until power is again requested by the thermostat or until the user decides to shut the stove down manually.
  • Page 37: Activation /De-Activation Of Eco-Stop Mode

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page STOVE BEHAVIOUR WITH TIME ACTIVE: Timer intervenes Stove status The stove… to… ECO STOP Shut down the stove Shuts down permanently and turns OFF ECO STOP Light the stove Remains in ECO STOP status Activation /de-activation of ECO-STOP mode 4.9.3.1.
  • Page 38: Clock (Code On Display Ut 02 And Ut 03)

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page  Press twice more on button and you will see in sequence the messages “DAY 6  DAY 5”. The display (8) will now show the message “DAY 5” alternating with “UT 01”.
  • Page 39: Programme 1

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page The code “UT 04” is not part of PROGRAMMED mode. It is to be used only by the installer or a qualified technician by means of an access key. Press button 3 again to proceed and to display the code “UT 05”.
  • Page 40 PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page ON 3, OFF 3, ON 4, OFF 4, ON 5, OFF 5, ON 6, OFF 6, ON 7, OFF 7, where the numerals refer to the days of the week (see table), ON UT 07 means "ACTIVE"...
  • Page 41: Example Of Programming

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page This is the second of four available programmes. The methods of setting are the same as those for the previously described programme. PROGRAMME 3 Symbol on display UT 11 UT 12 UT 13 Data to be inserted Schedule...
  • Page 42 PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page PROGRAMME 1 (6:30-8:00, Mon. to Fri.) DESCRIPTION ACTIVATION STEP DISPLAY CONFIRMATION Entry into programming sequence Key 3 UT 01 Day 1…Day 7..Off Today is Thursday (Day 4) Button 1 or Button 2 UT 01 Day 4 Button 3...
  • Page 43: Safety Devices

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page PROGRAMME 4 (7:30 a.m. - 10:30 p.m. Saturday and Sunday) DESCRIPTION ACTIVATION STEP DISPLAY CONFIRMATION Programme 4: stove lighting time 7:30 a.m. (hot at 8:00 a.m.) Button 1 or Button 2 UT 05 7 : 30 Button 3...
  • Page 44 PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page  CONTACT THERMOSTAT IN THE BOILER If the temperature exceeds the preset safety value, it immediately shuts down stove operation.  WATER TEMPERATURE PROBE If the temperature of the water approached shutdown temperature (85°C), the probe causes the stove to go through a series of cooling cycles or “ECO-STOP”...
  • Page 45: Alarm Signalling

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page Attention! If the stove is NOT used as described in this instruction booklet, the manufacturer refuses to accept any responsibility for damage to persons and property that may arise. The manufacturer furthermore refuses to accept responsibility for damage to persons and property arising from the failure to observe all the rules contained in the manual and in particular inthe following situations:...
  • Page 46: Shutting The Stove Down

    PELLET STOVES Chapter 4 INSTALLATION AND USE MANUAL page Other signals on the display 4.11.2. The following table summarizes that messages that may be shown on the dispaly panel MESSAGE ON DISPLAY MEANING The stove is off fan acc Initial lighting sequence load wood Pellet loading fire on...
  • Page 47: Maintenance And Cleaning

    PELLET STOVES Chapter 5 INSTALLATION AND USE MANUAL page 5. MAINTENANCE AND CLEANING ATTENTION! All cleaning of all parts must be carried out with the stove completely cold and unplugged. The stove does not need much maintenance if used with certified quality pellets.
  • Page 48: Clean The Exchanger And The Undergrate Space Every 2/3 Days

    PELLET STOVES Chapter 5 INSTALLATION AND USE MANUAL page 5.1.4. Clean the exchanger and the undergrate space every 2/3 days. Cleaning the exchanger and the undergrate space is a simple operation but very important for always maintaining performance as declared. Therefore we recommend cleaning the internal exchanger every 2-3 days, performing these simple operations in sequence: Remove the top...
  • Page 49: Periodic Cleaning By A Specialised Technician

    PELLET STOVES Chapter 5 INSTALLATION AND USE MANUAL page PERIODIC CLEANING BY A SPECIALISED 5.2. TECHNICIAN CLEANING THE EXCHANGER AND PIPE 4.1.1.1. UNIT (SUITE/MUSA and CLUB): CLEANING THE UPPER COMPARTMENT When the stove is cold, remove the top, remove the ceramics/ sides as described in section.3.3., loosening the relative fastening screws before removing the drivers “B”...
  • Page 50: Shutting The Stove Down (End Of Season)

    PELLET STOVES Chapter 5 INSTALLATION AND USE MANUAL page ATTENTION: The frequency with which the smoke discharge system is cleaned should be determined based on the type of use that is made of the stove and the type of installation. We recommend relying on an authorized service centre for end-of-season cleaning and maintenance, they will carry out all of the previously mentioned...
  • Page 51 PELLET STOVES Chapter 5 INSTALLATION AND USE MANUAL page The following is a summary of the checks and/or maintenance tasks which are indispensable for the correct operation of the stove. Parts / interval Every Every Every Every Every 2-3 days 30 days 60-90 days 1 year...
  • Page 52: Problems / Causes / Solutions

    PELLET STOVES Chapter 6 INSTALLATION AND USE MANUAL page 6. PROBLEMS / CAUSES / SOLUTIONS WARNING: GUIDE FOR THE EXCLUSIVE USE OF THE SPECIALISED TECHNICIAN. WARNING: All repairs must be carried out exclusively by a specialised technician, with the stove completely cold and the electric plug pulled out.
  • Page 53 PELLET STOVES Chapter 6 INSTALLATION AND USE MANUAL page Pellets build up in 1. Insufficient combustion air. 1. Clean the grate and check that all the grate, door glass airways are clear. gets dirty and flame Carry out a general cleaning of the is weak.
  • Page 54 PELLET STOVES Chapter 6 INSTALLATION AND USE MANUAL page ANOMALIES RELATED TO THE PLUMBING CIRCUIT PROBLEM POSSIBLE CAUSES REMEDY increase 1. Incorrect combustion adjustment. 1. Check recipe and parameters. temperature with 2. Boiler / system dirty. 2. Check and clean the boiler. stove in operation 3.
  • Page 55: Electrical Diagrams

    ELECTRICAL DIAGRAM OF PRIMULA ORCHIDEA Hydro WITH NO DOMESTIC 7.1. HOT WATER KIT LIVE ELECTRICAL CABLES 1. PROGRAMMING 16. GEARMOTOR 2. MOTHERBOARD 17. SMOKE SENSOR RED + 3. CONSOLE 18. BLUE - 4. WARM AIR FAN 19. EXTERNAL THERMOSTAT 5. NEUTRAL 20. ROOM TEMPERATURE SENSOR 6. ABOUT 230V 21.
  • Page 56 Via La Croce n°8 33074 Vigonovo di Fontanafredda (PN) – ITALY Telephone: 0434/599599 r.a. Fax: 0434/599598 e-mail: info.red@mcz.it 8901040600 Rev 0 10/2010...

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Orchidea hydro

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