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Customer service
Before calling the Customer Service, please make
sure that you cannot eliminate the fault yourself
(refer to Page 32).
This is because consultation provided by our
technicians, even within the warranty period, will
lead to costs being incurred by yourself.
Your nearest Customer Service centre can be found
in the index supplied. When calling the Customer
Service, please specify the product number (E Nr.)
and production number (FD Nr.) of your appliance.
Identification plate
These numbers are shown on the rating plate which
can be found on the frame of the open door and also
on the identification plate, enclosed by a thick line, on
the front of the machine behind the nameplate.
E Nr.
FD
Product number
Production number
Please note the two numbers in the space provided
above.
In specifying the product number and production
number of your appliance, you help us in our attempt
to prevent unnecessary travelling and the associated
extra costs.
35
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