Appendix; Troubleshooting; Closing The Scanner Door - Konica Minolta 5400 II Instruction Manual

Konica minolta scanner instruction manual 5400 ii
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The Batch Scan setup button opens the setup dialog box, see 8 on
the previous page.
The preferences tab changes scanner preferences. For more on pref-
erences options, see page 40. For information on color matching,
see page 65.
When saving Batch Scan images in the PICT format, if the file width
exceed 4096 pixels, the file is saved in the TIFF format automatically.
The scan-setup tab specifies if images are cropped automatically as
well as output size and resolution. See page 31 for information on
auto cropping. See pages 32 and 46 through 49 on how to make,
save, and load scan settings.
The exposure-control tab controls the scanner exposure. See page
42 on how to make, save, and load exposure settings.
The auto-processing tab specifies the parameters for Digital ROC (p.
51), Digital GEM (p. 52), Digital SHO (p. 52), and Pixel Polish (p. 36)
image processing.
The image-correction tab specifies image processing applied to the
scanned images. See page 64 on how to load image-correction
Jobs.
The auto-setting functions automatically correct the scanned image:
the tone curve and histogram option improves color and contrast: the
brightness, contrast, and color-balance option improves contrast and
brightness: the hue, saturation, and lightness option improves satura-
tion.
68
Batch scan utility

Appendix

Troubleshooting

This section covers minor problems with scanner operation. For major problems or damage, or if
a problem continues to reoccur frequently, contact your dealer or a Konica Minolta service facility.
SYMPTOM or MESSAGE
When starting up the utility software, could-not-
confirm-scanner-connection message appears.
"Unknown error. Confirm other DiMAGE Scan
software is closed" message appears.
The utility software freezes or the scanning time
increases.
Unusual image color when scanning color nega-
tive film.
The scanned image is not sharp.
Images not sharp when using the manual focus
dial. Slider displayed in the manual focus dialog
box.
Cannot-verify-home-position message appears
during scanning.
The scanner indicator lamp blinks rapidly.
The set-holder message appears.
The insufficient-memory message appears.
The DiMAGE Scan preview image displays
unusual color reproduction.

Closing the scanner door

If the door does not close automatically, it can be closed manually
with the supplied reset tool. Insert the tool into the hole on the side
of the scanner until the latch releases the door. Do not force the tool
into the scanner.
SOLUTION
Confirm the cable is securely connected between the com-
puter and scanner. Turn the scanner off and on. Click OK to
continue.
Quit all other DiMAGE Scan applications. If the problem
reoccurs turn off and restart the computer.
Turn off the scanner. Shut down the image-processing
application and increase its memory allocation. Restart the
computer and scanner.
Confirm color negative film is selected in the main window,
and rescan the image, or color balance the image using the
DiMAGE Scan's image-processing tools. If the problem is
not solved, reinstall the DiMAGE Scan Utility.
Select an autofocus option in the preference dialog box, or
use point AF or manual focus.
Turn the manual focus dial function on in the preference
dialog box.
The film holder was hindered during the scan. Turn off the
scanner, and restart the computer.
The scanner door was opened during setup. Close the
door, and shut down and restart the scanner and DiMAGE
Scan Utility.
Reload the holder into the scanner.
Increase the memory requirements for the host application.
If multiple images have been scanned, close and relaunch
the host application.
Remove the film holder and close the scanner door. Press
shift+control+I (Windows) or command+shift+I (Macintosh)
to initialize the scanner.
69

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