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Symptom
Not all pages
print.
Printer
resets or
turns off fre-
quently.
With N-up on
multiple cop-
ies, the out-
put is
incorrect.
You hear
unusual
noises.
Solving Other Problems
Cause
The printer has the
wrong kind of cable,
or the printer is not
configured for the
correct cable and
port.
The Cancel key was
pressed.
The tray is empty.
A document is printed
with an overlay file
which has been cre-
ated by a non-magi-
color 2400W driver.
The power cord is not
correctly plugged into
the outlet.
A system error
occurred.
Both the driver and
the application have
been set for collation.
The printer is not
level.
There is a foreign
object stuck inside
the printer.
Solution
Check your cable.
Make sure no one pressed the Cancel
key while your job was printing.
Check that the trays are loaded with
media, in place, and secure.
Print the overlay file using a magicolor
2400W driver from the magicolor
2400W Utilities and Documentation
CD-ROM.
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
Contact Technical Support with the
error information.
For N-up on multiple copies, choose
Collate only in the driver's Paper Tab.
Do not set collation in the application.
Put the printer on a flat, hard, level sur-
face not to exceed ±1° slant in any
direction.
Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
73
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