Konica Minolta 1800767-001A User Manual page 77

Symptom
Media is
misfeeding.
Solving Problems with Media Misfeeds
Cause
Envelopes are facing
the wrong way in Tray
1.
Transparencies have
collected static elec-
tricity in the tray.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
The media feed roller
is dirty.
Solution
Load the envelopes in Tray 1 so the
flaps are facing down.
If the flaps are on the long edge, load
the envelopes with the flap toward the
left of the printer.
Remove the transparencies and load
them in Tray 1 one sheet at a time. Do
not fan transparencies before loading
them.
Use KONICA MINOLTA-approved
media.
See "Media Specifications" on page 20
for supported size.
Clean the media feed roller.
For more details, refer to "Interior" on
page 55.
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