Troubleshooting - Swann Pro-series Instruction Manual

Troubleshooting

Q: On my Swann DVR, 'Video Loss' appears where the image from my camera
should be.
A: Check the extension cable (power and video) is securely connected to the camera.
Check the video output from the camera is securely connected to a video input
channel on the DVR. Check the power from the camera is securely connected to a
power supply.
Q: When I view an image from the camera at night I only see a bright spot and no
image.
A: A reflection can be caused in night vision mode if the camera is looking through a
window. At night, the infrared light the camera uses to see in the dark can 'bounce
back' off a reflective surface (such as glass, water, spider webs, some ceramics and
so on) and effectively blind the camera. If you want to see outside, mount the camera
outside - we made it weatherproof for a reason!
Q: The BNC extension cable will not connect to my TV.
A: Many TV's and monitors do not have a BNC connector but do have an RCA
connector. Connect a BNC to RCA adapter to the end of the extension cable and then
plug into the RCA video input on your TV or monitor.
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