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Swann Pro-series User Manual

4 / 8 channel d1 realtime h.264 dvr
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English
English
4 / 8 Channel
D1 Realtime H.264 DVR
M4-8-3000-4000-230412E
1

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Summary of Contents for Swann Pro-series

  • Page 1 English English 4 / 8 Channel D1 Realtime H.264 DVR M4-8-3000-4000-230412E...

  • Page 2: Important Note

    If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.

  • Page 3: Table Of Contents

    English Contents Before You Begin  Alarm: Motion Detection Con guration  Contents  Alarm: Video Loss & Exception  Layout of the DVR  Alarm: Video Loss  Layout of Remote Control  Alarm: Exception  Camera: Display  Alarm: Action  27 Camera: Output  Device: HDD  28 Recording: Encode  10 Device: S.M.A.R.T. ...
  • Page 4 English Introduction Congratuations on your purchase of this Swann DVR. You’ve Easy Setup using your PC (Recommended) made a ne choice for keeping a watchful eye over your home The remote access and con guration features of the included or business. Let’s take a moment to talk about some of the MyDVR software are so powerful that (technically speaking) features this DVR o ers, and how to get the most out of them.
  • Page 5 English...
  • Page 6 English Connection Diagram Connect your cameras to power, using the a power- splitter (if included). Connect the BNC outputs from your cameras into the yellow BNC inputs on the rear of the DVR. Connect the DC12V Output from the Connect the power power supply to supply to a wall the power input.

  • Page 7: Layout Of The Dvr

    English Layout of the DVR 1) USB 2.0 Port: For connecting USB external storage to the 5) Select: As the name suggests, it selects an option or item DVR for backup, or for applying new rmware. from a menu. 2) Play/Pause: Opens the playback interface from the live 6) D-pad: For navigating around menus when you’re not using viewing mode.

  • Page 8: Layout Of Remote Control

    English Installation Guidelines Do not expose the DVR to moisture. Water is the arch- Use only the supplied power adapter. Other adapters enemy of electrical components and also poses a high risk may cause damage to the DVR or cause a re. of electric shock.
  • Page 9 English Icons & The Menu Bar The camera icon indicates that this camera is currently recording. This icon will be the same whether the recording was scheduled, initiated manually or triggered by motion (though the motion icon will also be present if there’s motion detected). The motion icon indicates that the DVR has detected motion coming from this camera.
  • Page 10 English Menu Layout Camera Display Output Encode Recording Option Schedule Playback Search Backup Event / Log DDNS General Network Email Settings Advanced Status IP Filter Menu Bar Motion Alarm Video Loss Exceptions Device S.M.A.R.T General System User Information Maintenance Shut Down...

  • Page 11: Camera: Display

    English Camera: Display The Display: Camera menu is where you can make adjustments to how the DVR displays the feed coming from your cameras. You can adjust aspects of each channel/ camera, such as: the camera’s name, which information will be displayed on-screen, where this...

  • Page 12: Camera: Output

    English Camera: Output The Camera: Output menu is where you can control how the DVR is going to deliver an image to your television, screen or monitor. You’ll be able to adjust such items as: screen resolution and position on your monitor the audio output, the appearance of the menus,...

  • Page 13: Recording: Encode

    English Recording: Encode The Recording: Encode menu allows to alter and customize how the DVR records footage and “encodes” the les. “Encoding” is a term which refers to the compression algorithm (a fancy, computer term for “make the le smaller while retaining visual quality”) used by the DVR.

  • Page 14: Recording: Option

    English Recording: Option The Recording: Encode menu allows to alter and customize how the DVR records footage and “encodes” the les. “Encoding” is a term which refers to the compression algorithm (a fancy, computer term for “make the le smaller while retaining visual quality”) used by the DVR.

  • Page 15: Recording: Schedule

    English Recording: Schedule Recording Modes: Important Guidelines There are two types of recording to choose from. The schedule presented on-screen applies to one channel on Normal: The DVR will constantly record for any period where one speci c day of the week only. Normal is selected.

  • Page 16: Search: Playback

    English Search: Playback To initiate playback: Why can’t I playback all channels at once? Select the channels you’d like to playback. Note that The DVR only has so much processing power, and we’ve the DVR can only playback a limited number of channels con gured it so that it has more resources dedicated to simultaneously: the DVR cam playback 2 channels at recording than to playback.

  • Page 17: Search: Backup, Event & Log Search

    English Search: Backup, Event & Log Search To backup footage: Connect a USB ash drive or a USB HDD to the USB port on the front of the DVR - OR - Connect an eSATA HDD to the eSATA port on the rear of the DVR. Choose the camera(s) you want to backup footage from.

  • Page 18: The Playback Interface

    English The Playback Interface The Playback interface is quite similar to a computer’s media your footage by hiding the on-screen controls. player, or to the on-screen display of a DVD/Blu-Ray player. Exit Playback: Leaves the playback interface and returns to Most of the controls are quite straight forward, and operate in the live viewing mode.

  • Page 19: Network: General

    English Network: General Network Access: Here you can choose between the three address of the DVR. To continue the above examples, it might di erent types of networks that the DVR can be connected to. be something such as: “192.168.1.254”. The three types of networks are: Auto DNS / Static DNS: Choose how you’d like to de ne your DHCP: DHCP (Dynamic Host Con guration Protocol) is a...

  • Page 20: Network: Advanced

    English Network: Advanced DDNS: The place to con gure the DVR to automatically HTTP Port: This is the port through which you will be able to update a dynamic DNS service. If you want to remotely access log in to the DVR. the DVR via the Internet, you’ll probably need to con gure a Like the server port, it will need to be forwarded properly DDNS account.

  • Page 21: Network: Advanced: Ddns

    We recommend using SWANNDVR as your DNS service. have to match your username/password combination in This is a free service for Swann DVR owners, which we either your DVR or router (for the sake of security, we suggest directly support.

  • Page 22: Network: Advanced: Ip Filter

    English Network: Advanced: IP Filter The IP Filter can be used to modify which IP addresses have permission to talk to the DVR and which do not. This is an advanced feature, and is recommended for advanced users only. Tinkering with things here - if you’re not sure what you’re doing - is more likely to break things than making anything better.
  • Page 23 English Network: Advanced: Email Settings If you want the DVR to occasionally drop you a line, share support for users and the DVR will automatically adjust some news, tell you about its day and - more importantly - tell you settings (such as the SMTP port number) to make con guration what’s going on around your home or business as it happens, signi cantly easier.

  • Page 24: Alarm: Motion

    English Alarm: Motion If you’re planning to use Motion Detection as the primary (or sole) recording mode for the DVR, you must ensure it’s properly con gured. If the motion detection sensitivity is too sensitive, then the DVR will record too frequently or continually - any bene t of motion detection will be lost.

  • Page 25: Alarm: Motion Detection Con Guration

    English Alarm: Motion Detection Con guration Limit the motion sensitive area to only the areas in view that a taget could be. In particular, large featureless areas in the camera’s view are the ones most likely to give false triggers - turning o the motion sensitivity to any area a target cannot move infront of will help reduce false triggers.
  • Page 26 English Alarm: Motion Detection - Action Audio Warning: The DVR will use its internal buzzer to emit an Some tips to customizing your motion detection actions: alarm tone. It sounds like an old computer indicating an error, Consider how important it is to be noti ed of motion or a large truck backing up.

  • Page 27: Alarm: Video Loss

    English Alarm: Video Loss Alarm: Video Loss Video Loss is regarded as a potential alarm event, and is considered to occur any time that the DVR doesn’t receive an active video signal on any of its inputs. The default behaviour of the DVR, when a channel has no incoming video signal, is simply to display “Video Loss”...

  • Page 28: Alarm: Exception

    English Alarm: Exception An Exception is any deviation from the DVR’s normal Audio Warning: The DVR will use its internal buzzer to emit an behaviour - phrased another way, it’s like saying the DVR’s alarm tone. It sounds like an old computer indicating an error, been working ne except for these events or a large truck backing up.

  • Page 29: Device: Hdd

    English Device: HDD Here you’ll nd a comprehensive list of hard drives connected to the DVR. Typically, there will be one entry here, and it will probably be the hard drive that came with the DVR. This is not a problem, and you’ll probably get years of usage out of the included hard drive.

  • Page 30: Device: Ptz

    The DVR is compatible with many - but not all - PTZ devices an adjustable iris. Also called an “aperture”. Not all cameras available. For the best results, we suggest using a Swann PTZ support this function. camera, as we know what they’re compatible with and we’ll...

  • Page 31: System: General

    Don’t change this setting the DVR will automatically time-out, whereafter it will ask for unless advised to do so by Swann Technical Support. You a password before returning to normal functioning. The Auto may not be able to see the DVR’s output on your screen...

  • Page 32: System: User

    English System: User The System: User menu is where you can de ne and con gure the di erent levels of access various users have to the DVR. We suggest that at minimum the admin account be password protected, as it has access to all aspects of the DVR’s operation.

  • Page 33: System: System Information

    English System: System Information If you’re looking at the System Information screen, you’ve probably been directed to do so by Swann Technical Support. If we haven’t told you to come here, you might be wondering what all the information means. On a day-to-day level, the answer is “very little”.

  • Page 34: System: Maintenance

    Firmware Upgrade (Upgrade): Instructs the DVR to update its rmware. You’ll only need to use this option if instructed to do so by Swann Technical Support. Default Settings (Restore): Loads the factory default settings. This must be done after a rmware upgrade to ensure proper operation of the DVR. You can retain your settings, recording schedule and so on by using the Import/Export Con guration function.

  • Page 35: Remote Access: Installing Mydvr

    (512kbps+ recommended) Supported Operating Systems Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7 NOTE: Windows XP, Windows Vista and Windows 7 are registered trademarks of Microsoft Corporation. Got a Mac? Check out www.swann.com/mydvrmac for the latest Mac-based remote access software.

  • Page 36: Remote Access: Login

    If your DVR does not appear, choose Scan Device in LAN. Choose Login. If this doesn’t work, then it indicates some kind of local network fault. Select your DVR from the list - it will probably be the only thing there, unless you’ve got another Swann DVR.

  • Page 37: Mydvr: Interface

    English MyDVR: Interface Preview / Playback / Settings PTZ Controls & Image Controls Channel List Main Viewing Area Playback and Viewing Modes & Backup Links Volume Control Preview: The default splash screen of MyDVR. Playback / Backup Links: Quick access to playback and backup.

  • Page 38: Mydvr: Local Con Guration

    English MyDVR: Local Con guration About transcoding to AVI: The local con guration screen is where you can customise how MyDVR will store and process footage on the local PC Don’t be put o by the complex word - transcoding is just a when you download it from the DVR.
  • Page 39 English MyDVR: Remote Con guration Display: Camera (see page 11) Channel Name (Check Box): Whether the channel’s name will be displayed on screen or not. Channel Name: The title you’d like to give that camera. Record Data: Whether the overlays (Channel Name, Date and so on) will be recorded onto the video with your images.
  • Page 40 “position” of your DVR over the Internet. Check out page 21 for more information on DDNS servers. We recommend using SWANNDVR as your DNS service. This is a free service for Swann DVR owners, which we directly support. To create an account with SWANNDVR, go to: http://mydvr.swanndvr.com/...
  • Page 41 English Alarm: Motion Detection (see page 24) Channel: The channel you’re con guring the motion detection settings for. Enable: Whether the motion detection is enabled for the channel currently selected. Sensitivity: A sliding scale between 1 and 50 Action: What you’d like the DVR to do when it detects motion. Typically (assuming the schedule is con gured to do so) this will be to record video.
  • Page 42 English Device: PTZ (see page 30) Channel: The channel you’d like to con gure a PTZ camera for. Settings: See page 30 for more information about the PTZ settings you’ll nd here. You’ll probably need the documentation that came with your PTZ camera to gure out how to ll out this con guration page.
  • Page 43 You’ll need a compatible mobile device. At the time of writing, there are apps for iOS (iPhone / iPad) and Android-based devices. We’re working on apps for other mobile platforms. To download the latest mobile viewing apps, operating guides and to check the compatibility of your device, log onto: www.swann.com/swannview...
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  • Page 46 English Troubleshooting Get up to Date Information We’re constantly making improvements to our products, rmware, software, user manuals, video tutorials and more. To ensure you’re up to date with the latest documentation for your DVR, check out our website: www.swann.com/trueblu...

  • Page 47: Warranty Information

    Any unit which proves defective during the stated period will be repaired without charge for parts or labor or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centers. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.
  • Page 48 (M-Th, 6am-10pm US PT) (Tu-F 1am-5pm AUS ET) (F 6am-2pm US PT) (Sa 1am-9am AUS ET) USA Exchange & Repairs NEW ZEALAND toll free 1-800-627-2799 (Option 1) 0800 479 266 (M-F, 9am-5pm US PT) 0203 027 0979 © Swann Communications 2012...

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