Roper W10420470C Use And Care Manual page 14

TROUBLESHOOTING
To possibly avoid a service call, first try the suggestions listed here or refer to the "Assistance or Service" page.
If you experience
Washer not performing as expected (cont.)
Not cleaning or removing
stains
Incorrect dispenser
operation
Fabric damage
Odors
Lid Locked light is
flashing
Single-dose laundry
packet not dissolving
14
Possible Causes
Washer not loaded as recommended. Washer is less efficient at cleaning when load is tightly packed.
Adding detergent on top of load.
Using too low a Load Size selection.
Using too much detergent.
Not using correct cycle for fabric
type.
Not using dispensers.
Not washing like colors together.
Clogged dispenser.
Sharp items were in pockets during
wash cycle.
Strings and straps could have
tangled.
Items may have been damaged
before washing.
Fabric damage can occur if load is
tightly packed.
Liquid chlorine bleach may have
been added incorrectly.
Garment care instructions may not
have been followed.
Monthly maintenance not done as
recommended.
A cycle was stopped or paused using
the START/Pause/Unlock Lid button.
The lid is not closed.
Using too much detergent.
Adding laundry packet incorrectly.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 additional garments after washer has started.
Add detergent, oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
Choose a Load Size that matches the load being washed.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
Use Normal Extra Heavy cycle for tough cleaning. See the
"Cycle Guide" to match your load with the best cycle.
Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle. Set Fabric Softener
option knob to YES when using fabric softener.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
Use only liquid chlorine bleach in the bleach dispenser.
Use only diluted fabric softener in the fabric softener dispenser.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading
and unloading washer.
Always read and follow garment manufacturer's care label instructions.
See the "Cycle Guide" to match your load with the best cycle.
See "Cleaning Your Washer" in Washer Maintenance.
Unload washer as soon as cycle is complete.
Be sure to measure correctly. Always follow the manufacturer's
directions.
See "Cleaning your Washer".
Close the lid.
The washer may still be spinning. The lid will not unlock until the
basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics.
Be sure laundry packet is added to washer basket before
adding clothes. Do not add packet to dispenser. Follow the
manufacturer's instructions to avoid damage to your garments.
Solution